Guide for travelling abroad with ÖBB

A.1.1.1.1.1The purpose of the General Conditions of Carriage for Rail Passengers (GCC-CIV/PRR) is to ensure that uniform contractual conditions are applied to international and domestic passenger traffic by rail, insofar as this is feasible and appropriate.

A.1.1.1.1.2The International Rail Transport Committee (CIT) drew up these GCC-CIV/PRR and recommends that its members apply them. The text of the GCC-CIV/PRR and the list of under-takings applying them are shown on the CIT websitewww.cit-rail.organd on UIC/CIT/CER website www.railpassenger.info. As a general rule, they may also be con-sulted at the sales points of those undertakings which provide customer advice.

A.1.2.1.1.1The GCC-CIV/PRR cover general issues concerning the contractual relationship between passengers and carriers. Conditions which derogate from the GCC-CIV/PRR (point A.1.2.1.1.2 below) or which only apply to particular routes, particular types of trains or particular offers are covered by the special conditions of carriage.

A.1.2.1.1.2The special conditions of carriage may derogate from the GCC-CIV/PRR. If the special conditions of carriage do derogate from the GCC-CIV/PRR they are to mention the paragraph and the point of the GCC-CIV/PRR from which they derogate explicitly. Any deroga-tion in the case of points A.1.10 to A.1.15 GCC-CIV/PRR, may only be in favour of the passenger, unless the Passengers’ Rights Regulation (PRR) is not applicable (in non Member States of the European Union (EU) or on exempted rail services within the EU).

A.1.2.1.1.3Both the GCC-CIV/PRR and the special conditions of carriage become integral parts of the contract of carriage on its conclusion (point A.1.14.1.1.2 below).

A.1.3.1.1.1The carriage of passengers by rail is subject to the provisions of:

• the Uniform Rules concerning the Contract of International Carriage of Passengers by Rail (CIV – Appendix A to COTIF), and/or
• Regulation (EC) No 1371/2007 of the European Parliament and the Council of 23 October 2007 on rail passengers’ rights and obligations (PRR), and/or
• national law

A.1.3.1.1.2When carriage of passengers being the subject of a single contract of carriage includes carriage by air, road, inland waterway or sea as a supple-ment to carriage by rail, each transport mode is subject to the provisions governing that mode in so far as they are applicable or agreed on a contractual basis, without prejudice to the Articles 1 and 31 CIV.

A.1.4.1.1.1The contract of carriage obliges the carrier(s) taking part in the perform-ance of the contract of carriage to carry the passenger from the place of departure to the place of destination.

A.1.4.1.1.2The contract of carriage is composed of:

• the GCC-CIV/PRR,
• the special conditions of carriage of the respective carrier(s), and
• the information on the ticket (as per Section A.1.5.1.1.3 below).

In the event of a conflict between the GCC CIV/PRR and the special conditions of carriage, the latter shall take precedence over the GCC CIV/PRR. In the event of contradictions between provisions of the special conditions of carriage, the provision that is more favourable to the passenger shall apply.

A.1.4.1.1.3Contracts of carriage are confirmed by tickets, either in the form of traditional paper tickets or as e-tickets. Tickets act as prima facie evidence of the conclusion and content of the contract of carriage.

A.1.4.1.1.4One ticket represents one contract of carriage except for the cases covered in points A.1.4.1.1.5 and A.1.4.1.1.7.

A.1.4.1.1.5Several tickets in the traditional paper form represent several contracts of carriage. They represent a single contract of carriage only if stated in the special conditions of carriage.

A.1.4.1.1.6Several e-tickets represent several contracts of carriage. They represent a single contract of carriage only if they are linked electronically and if stated in the special conditions of carriage.

A.1.4.1.1.7Provided it is clearly stated in the special conditions of carriage, a single ticket may represent several contracts of carriage.

A.1.4.1.1.8Transfer between railway stations, for example in the same conurbation by transport modes other than rail (bus, tram, metro, taxi, bicycle), or on foot, does not form part of the contract of carriage by rail and is performed in accordance with the law applicable to the transport mode in question.

A.1.4.1.1.9Carriage by another mode of transport before or after carriage by rail, or between two rail transport services, is subject to a single contract of carriage only if it is represented by one ticket, without prejudice to point 3.6, or if it is provided for in the special conditions of carriage of the carrier(s) concerned.

A.1.5.1In general

A.1.5.1.1.1Carriers or their associations deter-mine the design of tickets and the languages and characters to be used to print and fill them out.

A.1.5.1.1.2E-tickets are subject to special condi-tions of carriage. The details contained in the e-ticket can be transformed into legible written symbols.

A.1.5.1.1.3As a rule, tickets are to indicate the carrier(s) taking part in the perform-ance of the contract of carriage, the issuer of the ticket, the route, the fare, the period of validity of the ticket, the conditions of carriage applicable and, where appropriate, the name of the passenger, the date of travel, the train number and the accommodation reserved. Issuers and carriers are generally identified by codes, a list of which is available onAs a rule, tickets are to indicate the carrier(s) taking part in the perform-ance of the contract of carriage, the issuer of the ticket, the route, the fare, the period of validity of the ticket, the conditions of carriage applicable and, where appropriate, the name of the passenger, the date of travel, the train number and the accommodation reserved. Issuers and carriers are generally identified by codes, a list of which is available onhttps://www.cit-rail.org/and www.railpassenger.info.

A.1.5.1.1.4The special conditions of carriage specify the conditions under which reservations may be optional or compulsory.

A.1.5.1.1.5The special conditions of carriage specify the conditions and arrange-ments for reductions (e.g. for children, groups, etc.).

A.1.5.2Purchase

A.1.5.2.1.1Tickets are sold either directly by the carrier’s sales points or indirectly by authorised sales points. Where carriers who are not taking part in the perform-ance of the contract of carriage or third parties (e.g. travel agencies) sell tick-ets, they act as agents and accept no liability resulting from the contract of carriage.

A.1.5.2.1.2Tickets which are not made out in the passenger’s name are transferable if the journey has not begun. Tickets must not be sold for profit by passengers.

A.1.5.2.1.3If the fare can be paid for in a currency other than the national currency of the carrier or other than a currency used by the carrier, details of the currency and the rate of exchange are to be published in accordance with the carrier’s regulations.

A.1.5.2.1.4Conditions for the return and exchange of tickets and refunds of fares – except in the case of train cancellations or delays (point A.1.10.1.1.1 below) – are deter-mined by the carriers’ special condi-tions of carriage which state any charges payable. As a rule, exchange is treated as cancellation of the original contract of carriage and conclusion of a new one. Return, exchange or refund of tickets which are illegible or dam-aged may be refused. Refunds will be made using the same method used for payment for the ticket or, if appropriate, as a voucher.

A.1.5.2.1.5Subject to the national law applicable, passengers who abuse the e-ticketing systems may not be permitted to continue to use e-ticketing systems and home printing functions.

A.1.5.2.1.6Lost or stolen tickets will neither be replaced nor refunded.

A.1.6.1Before the journey

A.1.6.1.1.1Passengers must pay fares in advance and ensure that tickets are made out in accordance with their instructions.

A.1.6.1.1.2Unless specified otherwise in the special conditions of carriage, passengers are not entitled to any reduction in the fare once the ticket has been purchased.

A.1.6.1.1.3The special conditions of carriage specify if passengers must validate tickets themselves before boarding.

A.1.6.1.1.4Tickets are not valid if any endorse-ments which passengers are required to make are missing, if passengers have failed to validate their tickets as required or if the tickets have been altered after issue or falsified. The special conditions of carriage specify the procedure to be adopted in these cases.

A.1.6.1.1.5If the electronic data or the security certificate in e-tickets is not readable, passengers have to purchase new tickets. Passengers may send these e-tickets to the issuer for resolution or refund.

A.1.6.1.1.6The special conditions of carriage specify if and under what conditions children may travel alone.

A.1.6.1.1.7Disabled persons and persons with reduced mobility must notify their need for assistance at least 48 hours in advance. They are to comply with the instructions given by the carriers in order to benefit from the assistance provided in the carriers’ access rules. As appropriate, carriers may accept shorter notice periods.

A.1.6.2During the journey

A.1.6.2.1.1Passengers must board trains before the departure time shown in the published timetable so that trains can depart on time. If passengers do not board before the departure time of the train or, where appropriate, within the time period preceding departure and shown in the special conditions of carriage, travel on the train will not be guaranteed.

A.1.6.2.1.2Passengers must hold tickets valid throughout the whole journey. Passengers must show tickets to rail staff on demand and retain them until leaving the destination station. Passengers without valid tickets may have to pay a surcharge in addition to the fare itself, failing which they may be required to discontinue their journey.

A.1.6.2.1.3Passengers with special tickets (e.g. made out in the passenger’s name, issued at a reduced fare, e-tickets, or tickets paid for in particular ways) must be able to prove their identity and entitlement at any time in accordance with the special conditions of carriage.

A.1.6.2.1.4Rail staff may retain tickets for audit purposes. In these cases, passengers are given replacement tickets or receipts.

A.1.6.2.1.5Subject to the special conditions of carriage, passengers may not break and resume their journeys at will.

A.1.6.2.1.6Tickets entitle passengers to carriage in the class of travel indicated and to the accommodation which the passen-ger has reserved (if any). The special conditions of carriage cover cases where only a lower class of travel is offered over a section of the journey. Reserved accommodation must be claimed within fifteen minutes of departure of the train from the station from which the reservation was made or the passenger may lose his claim to the accommodation.

A.1.6.2.1.7Passengers may only occupy one seat. Accommodation reserved for persons with reduced mobility or for families with children is to be given up.

A.1.6.2.1.8Passengers must follow instructions given by the carriers’ staff, the station managers’ staff and the infrastructure managers’ staff. In particular, passengers must observe the regulations for the use of premises and facilities and any special conditions for accessing trains.

A.1.6.2.1.9Passengers must observe all customs regulations and the regulations of other administrative authorities.

A.1.6.2.1.10Smoking is not permitted in non-smoking areas, even if the other passengers have given their consent.

A.1.6.2.1.11Carriers may penalise the misuse of alarm and emergency equipment in accordance with the national law applicable.

A.1.6.2.1.12Passengers who present a risk to the safety of operations or other passengers, or who inconvenience other passengers in an unacceptable manner, may be excluded from carriage and will not be entitled to a refund of their fare.

A.1.7.1.1.1Passengers may take hand luggage with them. The hand luggage must be easy to handle, associated with a purpose of their journey and capable of being fitted into luggage spaces. Passengers must supervise their hand luggage and label it if required by other regulations. Hand luggage must not inconvenience other passengers or rail operations, nor cause damage, for example, to other passengers, other hand luggage or rail equipment. The special conditions of carriage specify the penalties that may be applied in these cases.

A.1.7.1.1.2The Regulation concerning the Inter-national Carriage of Dangerous Goods by Rail (RID – Appendix C to COTIF) and in particular Chapter 1.1.3.8 of its annex (www.otif.org) apply to the carriage of dangerous goods. In general only substances and articles which are packaged for retail sale and intended for personal or domestic use or for leisure or sporting activities are permitted.

A.1.7.1.1.3Taking weapons and ammunition in trains is prohibited. The special condi-tions of carriage specify the exceptions and the procedures in those cases.

A.1.7.1.1.4Lost property is to be reported to rail staff immediately. The carrier may examine unsupervised hand luggage including its contents and remove it from the train and destroy it if the carrier or the authorities consider it necessary for the safety of operations or passengers.

A.1.7.1.1.5The special conditions of carriage apply to accompanied bicycles.

A.1.8.1.1.1Passengers may take animals in trains only in so far as the carriers allow it. If the carriers do allow it, the special conditions of carriage apply.

A.1.8.1.1.2Subject to the law applicable, no restrictions apply to blind and disabled persons’ assistance dogs which are recognisable as such.

A.1.9.1.1.1If carriers offer the carriage of regis-tered luggage and vehicles, the special conditions of carriage apply.

A.1.10.1Train cancellations and anticipated delays

A.1.10.1.1.1If a train is cancelled or delayed and if the experience of the carrier leads objectively to the conclusion that the destination point specified in the contract will be reached with a delay of more than 60 minutes, passengers may, in accordance with point A.1.10.1.1.3 below:

• demand a refund of the fare for the journey not made or for that part of the journey not made and/or the part made but no longer serving a purpose together with carriage back to the starting point of the journey free of charge, or
• continue their journey, using a different route if necessary, at the earliest opportunity but neverthe-less at the latest within 48 hours.

A.1.10.1.1.2If passengers’ tickets are also valid for the return journey and if they use them in accordance with their travel plans, only that part of the total fare which corresponds to the outward journey will be refunded.

A.1.10.1.1.3Return to the starting point of the journey or continuation of the journey are only possible using the carriers taking part in the performance of the contract of carriage. They are to be under conditions comparable to the initial journey.

A.1.10.2Delays sustained

A.1.10.2.1.1If passengers do not claim under point A.1.10.1.1.1 above and reach the destina-tion point specified in their contract with 60 minutes or more of delay, carriers will compensate them with 25% of the fare calculated in accor-dance with point A.1.10.3.1.1 below. For delays of 120 minutes or more, the compensation will be 50% of the fare calculated in accordance with point A.1.10.3.1.1 below. Points A.1.10.5.1.1 and A.1.10.5.1.2 below still apply.

A.1.10.2.1.2Rail staff on the train which was delayed, or any other authorised staff, will provide passengers with confirmation of the delay on demand.

A.1.10.3Handling of refunds and compensation

A.1.10.3.1.1The basis for calculating compensation is the fare attributable to the delayed train. If the ticket does not specifically show this fare, the basis is to be the fare the passenger would have had to pay for a journey restricted to just that train. The special conditions of carriage apply to reduced and promotional fares, tickets with integrated reservation, season tickets and other types of rail pass tickets.

A.1.10.3.1.2The fare taken into account for paying refunds and compensation will include ancillary charges (reservations, supplements, etc.) but exclude any service fees.

A.1.10.3.1.3Carriers may pay refunds and com-pensation in the form of vouchers. As a rule vouchers will only be redeemed by the issuing carrier and/or for designated services. At passengers’ request carriers will pay refunds and compensation in money in a form chosen by the carrier, e.g. by bank transfer, by credit note or in cash.

A.1.10.3.1.4Compensation and refunds shall be settled within one month of being claimed from the competent body (point A.1.14.2.1.1 below). As a rule, amounts of less than EUR 4 are not paid out. Any transfer costs shall be borne by the carrier.

A.1.10.4Non-continuation of the journey the same day

A.1.10.4.1.1Subject to point A.1.10.5.1.3 below, if pas-sengers are not able to continue their journey in accordance with the contract of carriage on the same day by reason of cancellation, the late running of a train or a missed connection, or if continuation of the journey on the same day could not reasonably be required under the circumstances, the carrier will refund the reasonable costs of notifying persons awaiting those passengers and:

• provide reasonable accommoda-tion including the transfer necessary, or
• refund the reasonable costs of accommodation including the transfer necessary.

Carriers may offer alternative transport (bus, metro, taxi, etc.).

A.1.10.5Relief from liability for delays

A.1.10.5.1.1Carriers are relieved of liability for delay sustained (point A.1.10.4 above) in so far as the delay is due to transport services:

• which are wholly performed outside the territory of a Member State of the EU, Switzerland and Norway;
• which are performed partly outside the territory of a Member State of the EU, Switzerland and Norway, provided that the delay occurs outside those states;
• which are exempted from the PRR;
• which do not form part of the contract of carriage (bus, tram, metro, taxi, bicycle between railway stations in the same conurbation);
• which are performed by another mode of transport (air, road, inland waterways or sea); in that case each mode of transport is subject to its own rules as far as liability for delays sustained is concerned.

A.1.10.5.1.2In addition, carriers are relieved of liability for delay sustained (point A.1.10.2 above), if passengers were informed of possible delays before buying their tickets, or if when continuing their journeys by an alternative service or route, the delay on arrival at the destination points defined in their contracts of carriage is less than 60 minutes.

A.1.10.5.1.3Carriers are relieved of liability for non-continuation of the journey the same day (point A.1.10.4 above), if the event was due to:

• circumstances not connected with the operation of the railway which the carrier, in spite of having taken the care required in the particular circumstances of the case, could not avoid and the consequences of which he was unable to prevent;
• fault on the part of the passenger;
• the behaviour of a third party which the carrier, in spite of having taken the care required in the particular circumstances of the case, could not avoid and the consequences of which he was unable to prevent; the infrastructure manager and other railway undertakings using the same railway infrastructure are not to be considered as third parties;
• limitations in transport services as a result of strikes of which passengers were appropriately informed.

A.1.11.1.1.1If the train is delayed for 60 minutes or more, carriers take all reasonable and proportionate action to assist passengers. As far as possible and having regard to the waiting time, this action will include the provision of refreshments and meals and, in accordance with point A.1.10.4 above, the provision of accommodation and the organisation of alternative means of transport. Special attention will be paid to the needs of persons with reduced mobility.

A.1.12.1.1.1The carrier’s liability in the event of death of or personal injury to passengers shall be governed by the CIV Uniform Rules, without prejudice to applicable national law granting passengers more extensive compensation. For inland transport in non-EU Member States, liability shall be governed by the applicable national law. Subject to Article 31 CIV, the liability of maritime carriers is governed by the applicable maritime law.

A.1.12.1.1.2The carrier liable in accordance with Article 56 § 1 together with Article 26 § 5 CIV is to make appropriate advance payments to passengers or their dependents to cover immediate economic needs in the event of the death or injury of a passenger in an EU Member State if the transport service in question has not been exempted from the PRR. An amount of EUR 21 000 per passenger will be paid in advance in the event of death. In the event of injury, relevant and reason-able costs of up to EUR 21 000 per passenger will be paid in advance.

A.1.12.1.1.3Advance payments do not constitute acceptance of liability for the event resulting in the loss and damage and will be offset against any subsequent compensation paid. A demand may be made for the advance payment to be returned if the loss or damage was caused wilfully or negligently by the passenger or if the recipient was not entitled to receive the payment.

A.1.12.1.1.4So far as is compatible with the protection of their interests, carriers who decline liability will provide support for pursuing claims for compensation against third parties at passengers’ request (where appropriate forwarding documents, sight of inquiry reports, supply of papers, etc.).

A.1.13.1.1.1The carrier’s liability for hand luggage and animals in the custody of passen-gers is determined by the CIV Uniform Rules, without prejudice to applicable national law granting passengers further compensation for damages. Applicable national law applies to liability for domestic carriage in non-EU Member States. Within EU Member States, Switzerland and Norway, the limits in Article 34 CIV do not apply to liability for mobility equipment for disabled persons and persons with reduced mobility.

A.1.14.1Claims for personal injury

A.1.14.1.1.1The person entitled must address claims relating to the liability of the carrier in the case of the death of, or personal injury to, passengers in writing to the carrier having performed the part of the carriage on which the accident happened, within twelve months of becoming aware of the loss or damage. If this part of the carriage was not provided by the carrier, but by a substitute carrier, then the person entitled may address his claim to that substitute carrier instead.

A.1.14.1.1.2If the carriage was the subject of a single contract and was performed by successive carriers, the claim may be addressed to the first carrier or the last carrier or to that carrier who has his principal place of business or the branch or office which concluded the contract of carriage in the state where the passenger is domiciled or habitually resident.

A.1.14.2Other claims and complaints

A.1.14.2.1.1The person entitled must address other claims and complaints in writing to the issuer of the ticket or to any carrier taking part in the performance of the contract of carriage, within 12 months of the end of the rail journey. The original ticket and any other useful document (for example, confirmation of the delay provided by the carrier) are also to be submitted.

A.1.14.2.1.2Carriers to whom the claims or complaints are submitted will provide reasoned replies to passengers within one month of receiving them. If appropriate, carriers will pass claims or complaints on to the issuing undertaking, informing passengers that they have done so at the same time. Carriers to whom the claims or complaints are submitted or the issuing undertaking will then provide passengers with definitive replies within three months of receiving their claims or complaints.

A.1.14.2.1.3Details of specialist departments, their addresses and their working lan-guages, are shown onhttps://www.cit-rail.org/ and on www.railpassenger.info. They may also be obtained from the websites of undertakings which apply the GCC-CIV/PRR and as a rule from their sales points providing customer advice.

A.1.15.1Undertakings against which an action may be brought

A.1.15.1.1.1An action based on the liability of the carrier in the event of the death of, or personal injury to, passengers may only be brought against the carrier having performed the part of the carriage on which the accident happened. If this part of carriage was not provided by the carrier, but by a substitute carrier, then the person entitled may address his claim to that substitute carrier instead.

A.1.15.1.1.2An action for the recovery of a sum paid for the contract of carriage may be brought against the carrier who has collected that sum or against the carrier on whose behalf it was collected.

A.1.15.1.1.3An action for refund and compensation for delays and other actions made on the basis of the contract of carriage may only be brought against the first or the last carrier or the carrier having performed the part of the carriage on which the event giving rise to the proceedings occurred.

A.1.15.1.1.4Article 56 § 3 CIV applies to claims for registered luggage and vehicles made on the basis of the contract of carriage.

A.1.15.1.1.5If the person entitled has a choice between several undertakings, his right to choose is extinguished as soon as he brings an action against one of them.

A.1.15.2Extinction and limitation of actions

A.1.15.2.1.1The period of extinction and limitations of actions provided for in Articles 58 to 60 CIV apply to all actions for dam-ages on the basis of the contract of carriage (three years for damages based on the liability of the carrier in case of death of, or personal injury to, passengers; one year for other actions arising from the contract of carriage).

A.1.15.3Jurisdiction

A.1.15.3.1.1Legal actions based on the contract of carriage may only be brought before the courts and tribunals of the Member States of the Intergovernmental Organisation for International Carriage by Rail (OTIF) or of the EU on whose territory the defendant has his domicile or habitual residence, his principal place of business or the branch or office which concluded the contract of carriage. Actions may not be brought before other courts or tribunals.

A.1.15.3.2Applicable law

A.1.15.3.2.1If the national laws of several states are applicable, the law of the state in which the person entitled asserts his rights, including the rules relating to conflict of laws is applicable.

A.3.1.1Special conditions of international carriage (SCIC)

A.3.1.1.1.1Conditions which carriers set down, individually or jointly, for certain international routes or for an international market union to supplement the general conditions of carriage GCC-CIV/PRR.

A.3.1.2Destination point

A.3.1.2.1.1Railway station, bus station or a port. Includes stops of trains, buses or vessels. Destination point may also be a specific region, a specific country or a border point.

A.3.1.3Domestic section

A.3.1.3.1.1A section which only involves one country.

A.3.1.4CIT

A.3.1.4.1.1International Rail Transport Committee (Comité international des transports ferroviaires).

A.3.1.5Cross referencing

A.3.1.5.1.1Technology which allows documents which are marked as being a through ticket (single contract of carriage) by using electronic document numbering 1/3, 2/3, 3/3. The term “page numbering” is used in UIC leaflet 918-2).

A.3.1.6E-Ticket

A.3.1.6.1.1Ticket held as an electronic data record capable of being transformed into legible written symbols. Several data records form a single contract of carriage when they are issued as a single (through) ticket.

A.3.1.7Einheitliche Rechtsvorschriften CITV / ER CIV

A.3.1.7.1.1Einheitliche Rechtsvorschriften für den Vertrag über die Eisenbahnbeförderung von Personen.

A.3.1.8Supplementary ticket

A.3.1.8.1.1Ticket which is issued in addition to the travel ticket(s) and which is used for change of class of travel, change of carrier, change of itinerary, supplements and boarding passes.

A.3.1.9Passenger

A.3.1.9.1.1The person who travels or who intends to travel using the ticket in question.

A.3.1.10Ticket

A.3.1.10.1.1The ticket is the proof of the contract of carriage between the contractual carrier and the passenger. The ticket can be evidenced either electronically or physically or both. It has important legal implications especially as regards the rights and obligations of passengers in the PRR regulation and international railway laws.

The ticket itself displays details of the product/products to which the passenger is entitled, including main commercial and legal terms and conditions, or the details may be referenced in another format to which the passenger can refer (e.g. an e-mail confirmation or website).

A.3.1.11General Conditions of Carriage GCC-CIV/PRR

A.3.1.11.1.1General Conditions of the carrier(s) prepared in the form of general terms and conditions or tariffs legally in force in each railway undertaking or shipping company and which become, by the conclusion of the contract of carriage, an integral part of it.

A.3.1.12National ticket sold abroad

A.3.1.12.1.1Ticket which is issued by an issuing undertaking for domestic sectors in another country.

A.3.1.13International ticket

A.3.1.13.1.1Ticket which is issued for continuous sections in at least two countries or from a border point to a destination point in another country. They may be supplemented by national tickets for connecting journeys to the departure point and from the destination point and linked to form a single (through) ticket.

A.3.1.14IRT

A.3.1.14.1.1Integrated Reservation Ticket) Tickets which are issued as international or national coupons and in which compulsory reservations for a specific train are integrated. An IRT cannot be issued to/from a frontier point.

A.3.1.15Purchase/sale via the internet online purchase/sale

A.3.1.15.1.1Ordering tickets online via the internet or purchase including payment and printing of the ticket on-line via the internet.

A.3.1.16VAT

A.3.1.16.1.1Value added tax

A.3.1.17NRT

A.3.1.17.1.1No (integrated) Reservation Ticket = Ticket without integrated reservation. Transport tickets without integrated reservation, which are issued as international or domestic tickets for journeys that do not require mandatory seat reservation.

A.3.1.18Standard Fare

A.3.1.18.1.1The normal price without any reduction.

A.3.1.19PRM

A.3.1.19.1.1Person with Reduced Mobility

A.3.1.20PNR

A.3.1.20.1.1Passenger Name Record

A.3.1.21PRR

A.3.1.21.1.1Regulation (EC) No 1371/2007 of the European Parliament and of the Council of 23 October 2007 on rail passengers’ rights and obligations.

A.3.1.22Travel agency

A.3.1.22.1.1A point of sales accredited by the carrier for the sale of railway tickets to passengers.

A.3.1.23Reservation ticket

A.3.1.23.1.1Document which holds a reservation. A reservation ticket is not a travel ticket unless it is a “ticket + reservation”.

A.3.1.24RID

A.3.1.24.1.1Regulation concerning the International Carriage of Dangerous Goods by Rail (RID – App. C to COTIF)

A.3.1.25RPT

A.3.1.25.1.1Rail Pass Ticket. E.g. Eurailpasses, Interrail passes, national passes.

A.3.1.26SCIC

A.3.1.26.1.1Special Conditions of International Carriage.

A.3.1.27SCIC-AT

A.3.1.27.1.1Besondere Internationale Beförderungsbedingungen für Reisen in Autoreisezügen

A.3.1.28SCIC-EWT

A.3.1.28.1.1Special international conditions of carriage for journeys using East-West-traffic Tickets

A.3.1.29SCIC-IRT

A.3.1.29.1.1Special international conditions of carriage for tickets with integrated reservations

A.3.1.30SCIC-NRT

A.3.1.30.1.1Special international conditions of carriage for tickets without integrated reservations.

A.3.1.31SCIC-NT

A.3.1.31.1.1Special international conditions of carriage for journeys using Night Trains

A.3.1.32SCIC-RPT

A.3.1.32.1.1Special international conditions of carriage for rail pass tickets

A.3.1.33Participant ticket

A.3.1.33.1.1Paper or card document for members of a group travelling together.

A.3.1.34UIC

A.3.1.34.1.1International Union of Railways (Union internationale des chemins de fer).

A.3.1.35Cross referencing

A.3.1.35.1.1Technology which allows documents which are marked as being a through ticket (single contract of carriage) by using electronic document numbering 1/3, 2/3, 3/3. The term “page numbering” is used in UIC leaflet 918-2.

A.3.1.36Choice of route

A.3.1.36.1.1When there is a choice of route, the journey must be made by one of the routes shown.

A.3.1.37Means of payment

A.3.1.37.1.1The fare may be paid by cash or by other means. Payment by other means may be by bank card or post office card (payment cards and debit cards), credit cards and charge cards (Visa, MasterCard, Eurocard, American Express, Diners). The fare may likewise be invoiced or payment made using secure internet-based payment systems.

A.3.2.1International traffic

A.3.2.1.1.1Carriage is subject to

• the “Convention concerning International Carriage by Rail (COTIF)” of 1999 and its Appendix A “Uniform Rules concerning the Contract of International Carriage of Passengers by Rail (CIV)” as well as its Appendix C the “International Carriage of Dangerous Goods by Rail (RID)”;
• Regulation (EC) No. 1371/2007 of the European Parliament and of the Council of 23 October 2007 on rail passengers’ rights and obligations (PRR), including the CIV Uniform Rules, as amended by Annex I to the PRR, in so far as they are applicable in the individual countries and to the respective services,
• to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regards to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
• the General Conditions of Carriage for Rail Passengers (GCC-CIV/PRR)
• these Special International Conditions of Carriage (SCIC-NRT)
• and the specific conditions of carriage of the individual carriers (including conditions common to several carriers (combined rates))
• for the sea leg of a mixed rail/sea journey, the law governing the maritime carrier and the special conditions laid down by such carrier.
• for international journeys where part or all of the journey is made by bus, Regulation (EU) No. 181/2011 of the European Parliament and of the Council of 16 February 2011 on the rights of passengers in bus and coach transport generally applies to carriage by bus. If these SCIC-NRT conditions contain more favourable provisions for the passenger, these shall also be applied.
  •Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation).

A.3.2.2Domestic traffic

A.3.2.2.1.1Tickets for connections between points within only one country which were issued outside of this country and are not part of an international journey are subject to: Regulation (EC) No. 1371/2007 of the European Parliament and of the Council of 23 October 2007 on rail passengers’ rights and obligations (PRR), including the CIV Uniform Rules, as amended by Annex I to the PRR, in so far as they are applicable in the respective country and to the respective services, subject to

• to the “Convention concerning International Carriage by Rail (COTIF) of 1999 and its Appendix A the “Uniform Rules concerning the Contract of International Carriage of Passengers by Rail (CIV)” as well as its Appendix C the “International Carriage of Dangerous Goods by Rail (RID)”;
• in so far as it is applicable in the various countries and to the services in question, to Regulation (EC) No 1371/2007 of the European Parliament and of the Council of 23 October 2007 on rail passengers’ rights and obligations (PRR) including the CIV Uniform Rules in the version of Annex I to the PRR,
• to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regards to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
• to the applicable national law
• to the General Conditions of Carriage for Rail Passengers (GCC-CIV/PRR) in so far as the carrier has declared he will apply them. To be found at http://www.cit-rail.org/en/passenger-traffic/cit-documentation)
• to these SCIC-NRT and the contractual carrier’s conditions of carriage for domestic traffic, supplemented as appropriate.

A.3.2.2.1.2For international and domestic tickets (issued by other carriers), the SCIC-NRT shall take precedence over domestic transport regulations.

A.3.3.1.1.1Publication of details of the introduction, amendment or withdrawal of the Special Conditions of International Carriage is to be in accordance with the national law to which the participating carriers are subject.

A.3.4.1.1.1The Special Conditions of International Carriage consist of the SCIC-NRT together with those special conditions of carriage of the participating carriers which depend on trains or offers.

A.3.5.1.1.1Appendix E.3 to these SCIC-NRT shows the list of the carriers which participate in it together with their carrier codes and their addresses. The addresses of their cus-tomer service departments are available online at: www.cit-rail.org. Direct links, Address book, Passenger.

A.3.6.1General

A.3.6.1.1.1Tickets are issued for

• individual passengers,
• groups of passengers,
• dogs holding by passengers,
• bicycles holding by passangers.

A.3.6.1.1.2As a matter of principle, one ticket is issued for each individual traveller, dog or bicycle.

A.3.6.1.1.3One ticket may be issued to several passengers travelling together except where the carriers’ SCIC exclude that. The number of passengers has to be indicated on the ticket.

A.3.6.1.1.4The tickets have to mention the exact fare name. In case of a standard fare it is not necessary to mention the name.

A.3.6.1.1.5For passenger groups of 6 persons or more, it is possible to issue either

• a single group ticket combined with a participant ticket for each participant except for the tour guide, or
• a separate ticket for each participant in

the group.

We ask passengers with special needs to make these known when booking their tickets.

A.3.6.1.1.6In function of the carriers’ special conditions of carriage, non-integrated reservation tickets (NRT) are issued for named individuals or as impersonal tickets.

A.3.6.1.1.7Return tickets are issued, with:

• outward and return journeys via the same route,
• outward and return journeys via different routes,
• return journey from a point different from the destination point of the outward journey,
• return journey to a point different from the departure point of the outward journey.

A.3.6.2International tickets

A.3.6.2.1.1International (cross-border) tickets are issued

• For journeys operated by one carrier or successive carriers and which are valid for a route in at least two countries.
• For journeys with one or several carriers and which are valid up to/from the border point.
• The passenger may cover one or more parts of the international journey with another valid ticket, which will be accepted in accordance with the conditions of carriage applicable there.

A.3.6.3National tickets

A.3.6.3.1.1National tickets are issued for journeys between points within a single country which is not the issuing country, which do not form part of international journeys.

A.3.7.1Advance purchase

A.3.7.1.1.1Tickets are not issued more than two months before their first day of validity. This limit may be extended to eleven months.

A.3.7.1.1.2ÖBB Passus

A.3.7.1.1.3In exceptional cases, the advance purchase period may be reduced (for example, change of timetable or for special offers).

A.3.7.1.1.4Minimum and maximum time limits for advance purchase may apply to special offers and/or certain routes.

A.3.7.2Offers which may only be sold via certain sales channels

A.3.7.2.1.1Special conditions of carriage may apply to offers which are only available via certain sales channels.

A.3.7.3Online sales

A.3.7.3.1.1Online sales are made via the internet and as appropriate via the carriers’ or travel agencies’ sales points

A.3.7.3.1.2Tickets sold online which are issued on paper are to contain a security certificate.

A.3.7.3.1.3E-tickets which only consist of an electronic record may be

• electronic data held on chips or other electronic data media held by the passenger or
• held as a passenger name record (PNR) on paper or electronically (manifest on list).

A.3.7.3.1.4Payment is to be made online for bookings which passengers make via the internet.

A.3.7.3.1.5The conditions of the issuing point in question apply to online issue by the carriers’ sales points or authorised travel agencies.

A.3.7.3.1.6Online paper and e-tickets are issued at least for one named individuals as personal tickets. This is achieved by linking the personal data in the record with the data on the card entitling the passenger to a reduction, the charge card, credit card or an official identity document with a photograph, as appropriate.

A.3.7.3.1.7As a minimum the passenger must supply the issuing undertaking with the following customer data:

• Family name, first name
• e-mail address
• payment data (for example, type of card, account number, sort code, IBAN, BIC, etc.).

A.3.7.3.1.8The conditions of use and details of the offers available online are given in the special conditions of carriage of the carriers participating in them.

A.3.7.3.1.9Online paper and e-tickets are not transferable. They are only valid in conjunction with the payment card or official photo ID provided at the time of booking for identification purposes. The passenger named therein and the holder of the identification document must be identical.

A.3.7.3.1.10Payment must be made in accordance with the procedures permitted by the issuing undertaking.

A.3.7.3.1.11Online paper and e-tickets are issued to children travelling alone in accordance with the conditions which the carrier notified to the issuing undertaking.

A.3.7.4Return and refund (addendum to Section A.1.5.2.1.4 GCC-CIV/PRR)

A.3.7.4.1.1Online paper tickets and e-tickets can only be returned and refunded via the portal or the carrier issuing the tickets.

A.3.7.4.1.2The return and refund of online paper tickets and e-tickets is otherwise subject to the special conditions of carriage of the respective carrier.

A.3.8.1.1.1The tickets are valid for 2 days from the first day of validity (e.g. first day of validity 1 April, last day of validity 2 April).

A.3.8.1.1.2However, carriers may agree on a shorter period of validity in their special conditions of carriage.

A.3.8.1.1.3As an exception, for carriers LG, LDZ and EVR TCDD, the period of validity of tickets is 15 days.

A.3.8.1.1.4On a bilateral basis tickets with a longer validity can be issued.

A.3.8.1.1.5Validity begins on the day shown on the ticket.

A.3.8.1.1.6The ticket’s first day of validity counts as a full day. Passengers may start their journeys on any day on which their ticket is valid at their discretion but passengers must finish their journeys on a train which is timetabled to arrive at their destination point by 24.00 hours on the last day of validity.

A.3.8.1.1.7The period of validity may be extended by maximum the validity period of the origi-nal ticket without charge if the ticket cannot be used within its period of validity for unavoidable reasons (illness, serious accident, etc.) The conditions of the carrier, to whom the request is made, are applicable.

A.3.8.1.1.8Tickets for offers linked to specific trains are only valid on the date and in the train shown on the ticket.

A.3.9.1Reservation

A.3.9.1.1.1A reservation guarantees a passenger accommodation. The carriers’ special conditions of carriage lay down the conditions in which reservation is possible or, as appropriate, compulsory, and how reservation tickets are to be issued. Timetables are to indicate trains for which reservation is compulsory.

A.3.9.1.1.2Reservations may only be requested eleven months before the beginning of the journey at the earliest. Accommodation is allocated in accordance with each carriers’ conditions.

A.3.9.1.1.3The SCIC-NT specifies the conditions for the reservation of couchettes and sleeper berths.

A.3.9.2Reservation fee

A.3.9.2.1.1The carrier may make a charge for each reservation. The charge may depend on the class of travel, the category of service or the sales channel. See point A.3.13.3 for the use of whole compartments.

A.3.9.3Use of the reservation

A.3.9.3.1.1Reservation ticket will be issued for every reservation.

A.3.9.3.1.2A reservation ticket is only valid with the associated travel ticket on the days, trains, carriages and seats indicated. Carriers may insist that a travel ticket is purchased at the same time as the reservation.

A.3.9.3.1.3Accommodation is allocated in accordance with each carriers’ conditions. Train staff may permit passengers without reservations to travel on trains with compulsory reservation if there is accommodation available. In exceptional circumstances, train staff may allocate accommodation other than that shown on the reservation ticket.

A.3.9.3.1.4Reserved accommodation is to be claimed within 15 minutes of departure from the station from which the reservation applies; if this is not done the entitlement to accommodation expires.

A.3.9.3.1.5Passengers may indicate that an empty seat is occupied. Should passengers leave seats without a clear indication of occupation, they are to lose claim to them.

A.3.9.4Exchange and refund

A.3.9.4.1.1In principle, passengers may not exchange reservations for seats.

A.3.9.4.1.2Reservation fees for seats will not be refunded.

A.3.10.1Special charges/supplements

A.3.10.1.1.1Special charges/supplements may apply to the use of certain trains or coaches (sleeping cars, couchette coaches, seated coaches, etc.)

A.3.10.1.1.2Where there is a choice of route, the journey must be made by one of the routes shown. Changing during travel from one route to another route shown in the routing field is not permitted.

A.3.10.1.1.3Handwritten international and national tickets are only valid if they are stapled into a cover.

A.3.10.1.1.4Outbound halves of return tickets become invalid after the inbound journey has started.

A.3.10.1.1.5Passengers are obligated to observe the ticket validation measures specified in the respective special conditions of carriage, e.g. validation, prior to the start of the journey.

A.3.10.1.1.6Tickets issued by SNCF in France and by Trenitalia in Italy must be validated before the start of the journey. After having been date-stamped, these tickets are valid on those carriers’ transport services for a maximum of 4 hours if issued by Trenitalia and for a maximum of 24 hours if issued by SNCF.

A.3.10.2Surcharge for travellers without a valid ticket

A.3.10.2.1.1Passengers who cannot produce a valid ticket during ticket inspection must purchase a ticket for the route section operated by the carrier in question pursuant its conditions.

A.3.10.2.1.2If a passenger can purchase a through ticket for the border crossing journey, he has to pay a supplement on top of the fare. The regulations governing these scenarios are detailed in the carriers’ Special Conditions of Carriage.

A.3.11.1.1.1In principle, passengers may interrupt their journeys as often as they please without formality within the period of validity of the ticket.

A.3.11.1.1.2AThe carriers’ special conditions of carriage may provide for exceptions for certain offers.

A.3.11.1.1.3The period of validity is not extended to take account of interruption of journey.

A.3.11.1.1.4Passengers may only resume their journeys at the point their journeys were interrupted or at a point further along the route they have not yet travelled.

A.3.12.1Change of route

A.3.12.1.1.1In general, changing the routing of international national tickets is permitted. Carriers may however prohibit changes of route in their conditions of carriage.

A.3.12.2Change to a higher class of travel or to a higher class of train

A.3.12.2.1.1Transfer to a higher coach class, a higher service category or to a higher train category is generally permitted for both international and domestic tickets. An additional fee may be charged for this. Carriers may exclude a change of class or a change to a higher train category.

A.3.12.2.1.2No extra charge will be raised if accommodation in a higher class or category of service is allocated for reasons within the responsibility of the carrier.

A.3.12.2.1.3If passengers are allocated accommodation in a lower class or category of service, the train crew will certify that on the ticket, reservation ticket or on an appropriate receipt. The difference in price will be refunded in accordance with the carriers’ special conditions of carriage.

A.3.12.3Change of carrier

A.3.12.3.1.1In principle, where several carriers serve a section of route in parallel, change of carrier is not permitted. Individual carriers may permit change of carrier; the details are then specified in their special conditions of carriage.

A.3.13.1In general

A.3.13.1.1.1The carriers’ fares are based on a single journey in the classes of train, classes of travel and service categories they offer.

A.3.13.1.1.2The principles governing reductions from these basic fares are laid down below. If, and under what conditions, carriers offer further reductions is laid down in their special conditions of carriage.

A.3.13.1.1.3Carriers are to publish details of fares in accordance with the provisions of the applicable national law.

A.3.13.2Calculation of fares

A.3.13.2.1.1Fares are calculated on the basis of the tariff valid on the day of issue of the ticket by adding together the fares for the various participating carriers’ sections. The tariff currency is euro (€).

A.3.13.2.1.2The fare set by the carrier will be charged for single journeys.

A.3.13.2.1.3For return journeys via the same route, twice the fare for the single journey will be charged, or if appropriate, a special fare set by the carrier for the complete return journey.

A.3.13.2.1.4For return journeys via different routes:

• If the same carrier is used for the out- and inbound journey, the sum of the fares for the single journeys out- and inbound will be charged, provided there is no special fare for the complete return journey;
• If different carriers are used for the out- and inbound journey, the fare for each leg will be set by the carrier in question.

A.3.13.2.1.5For return journeys where the inbound journey starts from a point different from the destination of the outbound journey or an inbound journey to a destination other than the departure point of the outbound journey, the sum of the single fares for each leg will be charged.

A.3.13.2.1.6Individual carriers may apply special provisions for calculating fares to national tickets; these provisions are shown in the special conditions of carriage.

A.3.13.3Particular fees

A.3.13.3.1.1The fees and charges (local supplements, port taxes, etc.) shown in the special conditions of carriage of the various carriers will be added to the standard fares. Reductions allowed from standard fares (including reductions for children) do not apply to additional fees and charges subject to the carriers’ special conditions of carriage providing otherwise.

A.3.13.3.1.2Exclusive use of a complete compartment is permitted provided tickets and a reser-vation ticket are bought for all the accommodation in the compartment. Only the actual passengers may take advantage of the reductions they may be entitled to. The standard fare is to be paid for all the other accommodation in the compartment.

A.3.13.3.1.3Carriers may restrict use of this type of fees, refuse it or make it subject to special conditions.

A.3.13.4Reduction for children

A.3.13.4.1In general

A.3.13.4.1.1The principles for reductions for children are set down below. For children travelling alone, the lowest age limit applies.

A.3.13.4.1.2For the purposes of this provision, the criterion for the age of a child is its age on the day the journey has begun. The ticket held by the accompanying person is valid for the carriage of children free-of-charge.

A.3.13.4.1.3Children under four years of age accompanied by an adult are carried free-of-charge if there is no request for separate accommodation.

A.3.13.4.1.4Children under twelve years of age pay half the adult fare (child fare).

A.3.13.4.1.5For children, who are generally transported free of charge, only the fee for a seat reservation under the same conditions as for adults is payable if they will be sitting in their own seat. Exceptions to this rule are laid out in Section A.3.13.4.1 This provision furthermore does not apply to PKP, BC, RZD/FPC and UZ.

A.3.13.4.1.6In some countries special conditions may apply to children travelling alone.

A.3.13.4.2Agle limits for free travel for children

A.3.13.4.2.1The following carriers take along children under the age of 6 free of charge when accompanied by an adult.

• BDZ
• CD (valid for up to 2 children as per Section A.3.13.4.1.5)
• CFL (only for 1st class)
• CFF/SBB
• CFR Calatori (issuance of a free ticket for up to 2 children as per Section A.3.13.4.1.5)
• DB
• DSB (valid for up to 2 children as per Section A.3.13.4.1.5)
• HZ
• LG (provision A.3.13.4.1.5 not applicable)
• MAV-Start/GYSEV (provision A.3.13.4.1.5 not applicable)
• ÖBB
• SJ
• SNCB/NMBS
• SV (valid for up to 1 child as per Section A.3.13.4.1.5)
• SZ
• VR
• VY
• ZPCG
• ZSSK

A.3.13.4.3Age limits for non-free travel for children

A.3.13.4.3.1Attica Group

• Below 16 years old
• Children under the age of 4 who do not occupy a seat/bed pay € 5.50 per passage; children travelling in cabins must be accompanied by a paying adult

A.3.13.4.3.2CD

• Under 18 years

A.3.13.4.3.3CIE

• Under 16 years
• Applies to Great Britain and Ireland (Republic of Ireland and Northern Ireland) both to the rail and maritime sections. However, on the maritime links between Great Britain and the Continent age limits for children are from 4 to 14 years of age

A.3.13.4.3.4CP

• Under 13 years

A.3.13.4.3.5CFR Calatori

• Below 15 years old

A.3.13.4.3.6DB

• Under 15 years

A.3.13.4.3.7DSB

• Under 16 years

A.3.13.4.3.8MAV-Start/GYSEV

• Below 15 years old

A.3.13.4.3.9NIR

• Under 16 years
• Applies to Great Britain and Ireland (Republic of Ireland and Northern Ireland) both to the rail and maritime sections. However, on the maritime links between Great Britain and the Continent age limits for children are from 4 to 14 years of age

A.3.13.4.3.10VY Groups (Vy Tog, Sj Norge, GoAhead Nordic)

• Below 18 years old
• Including carriers listed in SCIC-NRT

A.3.13.4.3.11ÖBB

• Under 15 years

A.3.13.4.3.12SJ

• Under 20 years
• Children between 7 and 19 years of age who start their journey until one day before their 20th birthday are entitled to a discount of 50 %.
• Children up to the age of 6 years, up until one day before their 7th birthday, travel free of charge when accompanied by an adult.
• Adults.

A.3.13.4.3.13SV(ZS)

• Under 14 years

A.3.13.4.3.14VR

• Under 17 years

A.3.13.4.3.15ZPCG

• Under 14 years

A.3.13.4.3.16ZSSK

• Under 16 years

A.3.13.5Group travel

A.3.13.5.1.1A right to carriage as a passenger group exists only if the carrier is able to accommodate the group in the scheduled trains, ships or buses. For group trips, reservations may be mandatory.

A.3.13.5.1.2A group discount is granted if the reduced fare is paid for at least 6 passengers.

A.3.13.5.1.3The persons belonging to a group must travel together on the same trains, ships or buses on the entire route for which the reservation has been made.

A.3.13.5.1.4Carriers reserve the right to withdraw the provisions of this section for specific periods of time or for certain trains, ships and buses.

A.3.13.5.2Booking the tickets

A.3.13.5.2.1The group ticket must be ordered at least 4 days before the last date for payment and the following information must be provided:

• the name of the group;
• the complete route, the date of departure;
• the total number of participants and
• the number of adults,
• the number and age of any children;
• the name of the group leader;

A.3.13.5.2.2The group journey must be paid for at the latest 3 days before departure provided the issuing undertaking has no special regulations.

A.3.13.5.2.3The group leader is responsible for observing the instructions given to him by the participating carriers, and for the behaviour of members of the group.

A.3.13.5.2.4The applicant is responsible for the accuracy of the information given in the booking.

A.3.13.5.3Reduction

A.3.13.5.3.1The reductions for groups are given in the following table. The carriers’ special conditions of carriage may provide for other reductions.

A.3.13.5.3.2Attica maritime section, Patras/Ancona/Igoumenits, Bari/Igoumenitsa/Patras

• 6 an more
• 20% reduction

A.3.13.5.3.3BDZ

• 6 an more
• 35% reduction

A.3.13.5.3.4CD

• 6 an more
• 30% reduction

A.3.13.5.3.5CFF/SBB

• 6 and more passengers
• 30% discount

A.3.13.5.3.6CFL

• 6 and more passengers
• 30% discount

A.3.13.5.3.7CFR Calatori

• 6 and more passengers
• 35% discount

A.3.13.5.3.8CIE

• 6 and more passengers
• 20% discount

A.3.13.5.3.9CP

• no discount

A.3.13.5.3.10DB

• 6 and more passengers
• 10% discount

A.3.13.5.3.11DSB

• 6 and more passengers
• 20% discount

A.3.13.5.3.12Trenitalia international trains requiring reservation and regional trains

• 6 and more passengers
• 20% discount on the IRT price

A.3.13.5.3.13Trenitalia national trains requiring reservation and regional trains

• 10 and more passengers
• 10% discount on the IRT price

A.3.13.5.3.14HZ

• 6 and more passengers
• 40% discount

A.3.13.5.3.15LG

• 6 and more passengers
• 25% discount

A.3.13.5.3.16MAV-Start/GYSEV

• 6 and more passengers
• 30% discount

A.3.13.5.3.17ZRSM (MZ)

• 6 and more passengers
• 30% discount

A.3.13.5.3.18NS

• 6 and more passengers
• 20% discount

A.3.13.5.3.19ÖBB

• 6 and more passengers
• 30% discount

A.3.13.5.3.20HELLENIC TRAIN

• 6 and more passengers
• 25% discount

A.3.13.5.3.21PKP

• 6 and more passengers
• 20% discount

A.3.13.5.3.22SBB/CFF

• 6 and more passengers
• 30% discount

A.3.13.5.3.23SJ

• 6 and more passengers
• IRT price

A.3.13.5.3.24SNCB/NMBS

• 6 and more passengers
• 10% discount

A.3.13.5.3.25SNCF

• 10 and more passengers
• 30% discount

A.3.13.5.3.26SV

• 6 and more passengers
• 30% discount

A.3.13.5.3.27SZ

• 6 and more passengers
• 30% discount

A.3.13.5.3.28TCDD

• 6 and more passengers
• 30% discount

A.3.13.5.3.29VR

• 6 and more passengers
• 20% discount

A.3.13.5.3.30VY Groups (Vy Tog, SJ Norge, GoAhead Nordic)

• 6 and more passengers
• 20% discount

A.3.13.5.3.31ZPCG

• 6 and more passengers
• 35% discount

A.3.13.5.3.32ZFBH

• 6 and more passengers
• 30% discount

A.3.13.5.3.33ZSSK

• 6 and more passengers
• 35% discount

A.3.13.5.4Child reductions

A.3.13.5.4.1Children as participants of a group pay half of the reduced fare for adults. The children’s age limits as per Section A.3.13.4 apply.

A.3.13.5.5Exclusive use of a compartment

A.3.13.5.5.1If the group requires the exclusive use of one or more compartments, the group ticket must be made out for the number of seats in the compart-ment(s).

A.3.13.5.6Exchange and refund of group tickets

A.3.13.5.6.1If you are travelling together with six or more persons per individual ticket, a refund is only possible up until 3 days prior to the departure of the train.

A.3.13.6Special trains, special coaches

A.3.13.6.1.1It is possible to charter special trains or special coaches. Conditions and charges may be requested from the carriers.

A.3.13.7RAILPLUS – Discontinuation of offer as of 10 December 2023

 

A.3.13.7.1Beneficiaries

A.3.13.7.1.1RAILPLUS cards are issued in accordance with the SCIC of each undertaking.

A.3.13.7.2Period of validity of the RAILPLUS card

A.3.13.7.2.1As a general rule, the RAILPLUS card is valid for one year, but up until 09 December 2023 at the latest.

A.3.13.7.2.2If a RAILPLUS card is issued to supplement a national entitlement card, its validity may not extend beyond the date shown on the national entitlement card.

A.3.13.7.2.3If national entitlement cards are valid for more than a year, carriers may use their discretion when setting the validity of RAILPLUS cards.

A.3.13.7.2.4The first day and last day of validity are to be shown on the RAILPLUS card. The RAILPLUS-card can be shown in a mobile app. The RAILPLUS-card should then contain logo and validity period.

A.3.13.7.3Charge for the RAILPLUS card

A.3.13.7.3.1The charges for RAILPLUS cards are set down in the SCIC of each undertaking.

A.3.13.7.4Reduction in fares upon presentation

A.3.13.7.4.1For all tickets issued as off the 10th December 2017

• of a RAILPLUS card in conjunction with a national entitlement card, the reduction which the national entitlement card allows will be given by the issuer of this card, on the sections of line over which it is valid. A reduction of at least 15% will be given by the other carriers participating for those sections of line served by all carriers taking part in the RAILPLUS offer;
• - of a RAILPLUS card not linked to a national entitlement card, a reduction of at least 15% will be given for those sections of line served by all carriers taking part in the RAILPLUS- offer.

A.3.13.7.4.2For all tickets issued after 10 December 2017, the following applies: upon presentation

• of a RAILPLUS card in conjunction with a national authorisation card, a discount as per the applicable terms will be granted on the routes on which thenational authorisation cards are valid. For the other carriers participating in the RAILPLUS offer, a fare reduction of at least 15 % will be granted;
• of a RAILPLUS card without connection to a national authorisation card, a discount of at least 15 % is granted for the routes of all carriers participating in the RAILPLUS offer.

A.3.13.7.4.3The reduction will be calculated from the standard NRT-fare.

A.3.13.7.4.4The last day of travel with a Railplus discount is 09 December 2023.

A.3.13.7.4.5The reduction may be restricted to certain target groups.

A.3.13.7.5Supplements, reservation charges

A.3.13.7.5.1No reduction is allowed on supplements for the use of certain trains and coaches or reservation charges in accordance with the tariff.

A.3.13.7.6Use of the RAILPLUS card

A.3.13.7.6.1The RAILPLUS card is to be shown to ticket-inspection staff on demand. Proof of identity may also be demanded (for example, identity document).

A.3.13.7.7Irregularities

A.3.13.7.7.1A passenger will be regarded as being without a valid ticket if he/she is unable to show a valid RAILPLUS card.

A.3.13.7.7.2The national regulations of the various carriers apply to the collection of the appropriate fare in these cases.

A.3.13.7.8Refund

A.3.13.7.8.1In principle the charge for the RAILPLUS ticket will not be refunded.

A.3.13.7.8.2In individual cases, participating carriers may provide for complete or partial refund (for example, death of the RAILPLUS card holder).

A.3.13.7.9Loss and theft

A.3.13.7.9.1Lost or stolen RAILPLUS cards will not be replaced or refunded.

A.3.13.7.10Issue of tickets

A.3.13.7.10.1The following tickets will be issued with RAILPLUS reductions:

• International and national tickets issued in conjunction with them; tickets in connection with
• IRT offers,
• national reductions
• other rail offers.

A.3.13.7.10.2This also applies to tickets from frontier points or tickets for domestic sections provided that the combination of tickets creates an international journey (i.e. one which crosses a frontier).

A.3.13.7.10.3The traveller has to prove the international journey (including RAILPLUS reduction) by showing the tickets issued in conjunction (i.e. for prerun and/or for a distance connecting) during ticket control.

A.3.13.7.10.4The RAILPLUS is to be shown in the reason for the reduction box on tickets.

A.3.13.7.11Period of validity of tickets

A.3.13.7.11.1Tickets issued on the basis of a RAILPLUS card are valid for the same period as standard tickets for international or, where appropriate, domestic traffic.

A.3.13.7.11.2The period of validity must not however extend beyond the validity of the RAILPLUS card.

A.3.13.7.12Change of route, change of class

A.3.13.7.12.1In general, change of route, change of class, change to a higher service category or to a higher class of train is permitted. Carriers may however prohibit changes to class of travel or to a higher class of train.

A.3.13.7.12.2In each case the difference between the reduced fares will be charged.

A.3.13.7.13Participating carriers

A.3.13.7.13.1BDZ

• Target group: all
• Recognition “incoming” (passive participation in the offer)
• Sale “outgoing” (active participation in the offer)

A.3.13.7.13.2CD

• Target group: all
• Recognition “incoming” (passive participation in the offer)
• Sale “outgoing” (active participation in the offer)
• Basic card: In-Karta/RAILPLUS, also in form of electronic App

A.3.13.7.13.3CFARYM

• Target groups: all
• Passive recognition in incoming
• Active recognition in sales outgoing

A.3.13.7.13.4CFR Calatri

• Target groups: all
• Passive recognition in incoming
• Active recognition in sales outgoing

A.3.13.7.13.5CIE

• Target groups: Senior
• Passive recognition in incoming
• Active recognition in sales outgoing

A.3.13.7.13.6DB

• Target groups: all
• Passive recognition in incoming
• Active recognition in sales outgoing
• Basic card: BahnCard, acceptance of the electronic card in the APP

A.3.13.7.13.7DSB

• Target groups: all
• Passive recognition in incoming

A.3.13.7.13.8Attica Group

• Target groups: all
• Passive recognition in incoming on the Adria lines

A.3.13.7.13.9HZ

• Target groups: all
• Passive recognition in incoming
• Active recognition in sales outgoing

A.3.13.7.13.10MAV-Start/GYSEV

• Target groups: all
• Passive recognition in incoming
• Active recognition in sales outgoing
• Basic card: START Klub

A.3.13.7.13.11ZRSM (MZ)

• Target groups: all
• Passive recognition in incoming
• Active recognition in sales outgoing

A.3.13.7.13.12NS

• Target groups: all
• Passive recognition in incoming
• Active recognition in sales outgoing
• Basic card: Vorordeelurenkaart

A.3.13.7.13.13ÖBB (private railways excluded)

• Target groups: all
• Passive recognition in incoming
• Active recognition in sales outgoing
• Basic card: Vorteilscard, Österreichcard, acceptance of the electronic card in the APP

A.3.13.7.13.14HELLENIC TRAIN

• Target groups: all
• Passive recognition in incoming
• Active recognition in sales outgoing

A.3.13.7.13.15PKP Intercity

• Target groups: all
• Passive recognition in incoming
• Active recognition in sales outgoing

A.3.13.7.13.16SNCF

• No offer

A.3.13.7.13.17SV(ZS)

• Target groups: all
• Passive recognition in incoming
• Active recognition in sales outgoing

A.3.13.7.13.18SZ

• Target groups: all
• Passive recognition in incoming
• Active recognition in sales outgoing

A.3.13.7.13.19Trenitalia

• Target groups: all
• Passive recognition in incoming
• Active recognition in sales outgoing for junior and senior
• On the IRT price
• Basic card: Carta d’Argento, Carta Verde

A.3.13.7.13.20VR

• Target groups: all
• Passive recognition in incoming
• Active recognition in sales outgoing

A.3.13.7.13.21VY Groups (Vy Tog, SJ Norge, GoAhead Nordic)

• Target groups: Junior, Senior
• Passive recognition in incoming
• Active recognition in sales outgoing

A.3.13.7.13.22ZCG

• Target groups: all
• Passive recognition in incoming
• Active recognition in sales outgoing

A.3.13.7.13.23ZSSK

• Target groups: all
• Passive recognition in incoming
• Active recognition in sales outgoing

A.3.13.7.13.24ZFBH

• Target groups: all
• Passive recognition in incoming
• Active recognition in sales outgoing

A.3.13.7.13.25ZRS

• Target groups: all
• Passive recognition in incoming
• Active recognition in sales outgoing

A.3.13.7.13.26LDZ

• Target groups: all
• Passive recognition in incoming

A.3.13.7.13.27LG

• Target groups: all
• Passive recognition in incoming
• Active recognition in sales outgoing as per SCIC-EWT

A.3.14.1Return of tickets

A.3.14.1.1.1The return can only be made at the issuing point and within the period set by the carrier.

A.3.14.1.1.2Special return conditions may apply to special offers.

A.3.14.2Exchange

A.3.14.2.1.1Exchange may only be made within the period laid down by the carrier. Special regulations for exchange may apply to special offers.

A.3.14.2.1.2As appropriate, a difference in fares may be refunded or charged to the passenger.

A.3.14.3Refund

A.3.14.3.1.1The price of a ticket (transport pass) will be refunded in whole or in part if the ticket has not been used or has only been used in part. Non-use or partial non-use must be confirmed on the ticket prior to the 1st day of validity or the departure of the train (if the respective special conditions of carriage so require). If the tickets do not bear a note of full or partial non-use, the request for reimbursement must be accompanied by supporting documents (medical certificates, new tickets purchased instead of unused ones, etc.). The special conditions of carriage of the carriers involved may exclude the reimbursement of certain offers or surcharges for seats, beds and couchettes or make them subject to special conditions.

A.3.14.3.1.2Submission and processing of claims for reimbursement: The provisions of GCC-CIV/PRR shall apply. Claims for reimbursement must be submitted to the issuing company no later than 3 months after the expiration date of the tickets, together with the original tickets.

A.3.14.3.1.3The requests themselves will be dealt with, in principle by the issuing undertaking, within a maximum period of three months after receiving the application and all the supporting documents from the passenger.

A.3.14.3.1.4Refund fee: fixed or variable amount may be withheld from the amount to be refunded. The amount of this fee will be set by the refunding carrier.

A.3.15.1.1.1As a rule, each passenger is allowed to take no more than three light items as hand luggage. It is the passenger’s responsibility to check the maximum dimensions for hand luggage in the Special Conditions of Carriage of the carriers involved.

A.3.15.1.1.2Bulky items (skis, surfboards, musical instruments, prams, etc.) are only permitted if suitable stowage facilities are available on the train. If necessary, they must be dismantled, folded or packed.

A.3.15.1.1.3With regard to the carriage of dangerous goods, the provisions of the RID must be observed.

A.3.16.1In general

A.3.16.1.1.1If carriers permit bicycles carried by the traveller, the conditions below apply.

A.3.16.1.1.2The carriers’ timetable documentation specifies the trains in which it is possible to take bicycles and if a reservation is required. If bicycle racks are available, in principle bicycles may be taken. Bicycle racks are shown by pictograms on coaches, and, when available, by indica-tors on the platform. In principle, reservations are compulsory for bicycles carried by the traveller. A reservation counterfoil is no longer required for the bicycle rack. By exception, accompanied bicycles may be accepted without a reservation if there is appropriate capacity available over the whole of the intended journey and the train crew permits it.

A.3.16.2Taking a bicycle along

A.3.16.2.1.1Transportation of a bicycle is conditional upon the passenger having purchased an international bicycle pass. Another prerequisite is that the passenger must have a ticket for the same route and the same train on the same day of travel.

A.3.16.3Conditions for taking a bicycle along

A.3.16.3.1.1The following types of bicycles may be taken:

• commercially available bicycles (including those with auxiliary electric motors, the battery must remain and not to charged)
• bicycle trailers for children or goods
• two-seat tandems, recumbent bicycles, tricycles and other special types of bicycle

A.3.16.3.1.2Additional international bicycle tickets may be required to take special types of bicycles.

A.3.16.3.1.3Reservation or allocation of one (or two, depending on the type of bicycle) spaces is necessary.

A.3.16.3.1.4One space is adequate for:

• a commercially available bicycle, or
• a two-seat tandem, or
• a recumbent bicycle

A.3.16.3.1.5Two spaces are necessary for:

• a commercially available bicycle with a trailer, or
• a tricycle.

A.3.16.3.1.6Additional spaces in accordance with the carrier’s arrangements may be necessary to accommodate special types of bicycles.

A.3.16.3.1.7Carriers may refuse to carry certain types of bicycles.

A.3.16.3.1.8As appropriate, only folded bicycles may be permitted.

A.3.16.4Loading

A.3.16.4.1.1Passengers must load and unload the bicycle themselves. That applies to the de-parture and destination stations and to any station at which a change is necessary.

A.3.16.4.1.2Luggage attached to bicycles is to be removed from the bicycle, at the latest before the bicycle is secured in the bicycle rack or left in the space provided for bicycles.

A.3.16.5Provisions of customs law

A.3.16.5.1.1If provisions of customs law apply to the international journey in question, the name and address of the passenger are to be written on the international bicycle ticket for customs purposes.

A.3.16.6Carriage charges

A.3.16.6.1.1The charge for reserving or allocating spaces for bicycles may be included in the charge for the international bicycle ticket. It is independent of the number of re-served/allocated spaces. The charge is set by the issuing undertaking.

A.3.16.6.1.2Additional international bicycle tickets may be required to take special types of bicycle.

A.3.16.6.1.3No reduction is given for children’s bicycles or for bicycles taken by groups.

A.3.16.7Refunds

A.3.16.7.1.1Wholly or partially unused international bicycle tickets can be refunded prior to the first day of validity.

A.3.16.8Liability for bicycles carried by the traveller

A.3.16.8.1.1Carriers are only liable for accompanied bicycles in accordance with their li-ability for hand luggage (Article 33 – 35 CIV).

A.3.16.8.1.2Passengers must therefore to secure their bicycles to prevent damage and theft and if appropriate insure them.

A.3.16.8.1.3The carrier accepts no liability for luggage which passengers leave on the bicycle. This also applies to accessories not permanently attached to the bicycle, such as water bottles, pumps, speedometers, computers, etc.

A.3.16.9Participating carriers, remarks

A.3.16.9.1.1BC

• The use of an international ticket is governed by a contractual basis.

A.3.16.9.1.2CD

• Active participation in the offer by selling the international bicycle ticket
• Passive participation in the offer by recognising the international bicycle ticket
• Excluded bicycle types: Tandem, multi-seater bicycle

A.3.16.9.1.3CFL

• Active participation in the offer by selling the international bicycle ticket
• Passive participation in the offer by recognising the international bicycle ticket

A.3.16.9.1.4DB

• Active participation in the offer by selling the international bicycle ticket
• Passive participation in the offer by recognising the international bicycle ticket
• Excluded bicycle types: S-Pedelec, cargo bicycles, non-collapsed trailers for children, and packed bicycles are not allowed in the DB-ÖBB transport cooperation via Brennero/Brenner (e.g. EC 81-89)
• For long-distance trains, reservations are mandatory

A.3.16.9.1.5DSB

• Active participation in the offer by selling the international bicycle ticket
• Passive participation in the offer by recognising the international bicycle ticket
• Excluded bicycle types: non-collapsed trailers for children

A.3.16.9.1.6HZ

• Active participation in the offer by selling the international bicycle ticket
• Passive participation in the offer by recognising the international bicycle ticket

A.3.16.9.1.7MAV-Start/GYSEV

• Active participation in the offer by selling the international bicycle ticket
• Passive participation in the offer by recognising the international bicycle ticket
• Excluded bicycle types: Recumbent bicycles, luggage trailers, electric or motor-assisted bicycles.

A.3.16.9.1.8NS

• Active participation in the offer by selling the international bicycle ticket
• Passive participation in the offer by recognising the international bicycle ticket
• Excluded bicycle types: Bicycles with an internal combustion engine, bicycle trailers
• Cargo bicycles

A.3.16.9.1.9ÖBB

• Active participation in the offer by selling the international bicycle ticket
• Passive participation in the offer by recognising the international bicycle ticket
• Maximum dimensions: length 185 cm, height 110 cm, width 60 cm, wheel diameter 74 cm, wheel width 4,2 cm, maximum weight 30 kg
• Excluded bicycle types: packed bicycles are not allowed in the DB-ÖBB transport cooperation via Brennero/Brenner (e.g. EC 81-89)

A.3.16.9.1.10PKP

• Active participation in the offer by selling the international bicycle ticket
• Passive participation in the offer by recognising the international bicycle ticket
• Excluded bicycle types: Tandem, S-Pedelec

A.3.16.9.1.11SBB

• Active participation in the offer by selling the international bicycle ticket
• Passive participation in the offer by recognising the international bicycle ticket
• The international bicycle ticket can also be used for all Swiss private railways affiliated with NRT.

A.3.16.9.1.12SNCB/NMBS

• Active participation in the offer by selling the international bicycle ticket
• Passive participation in the offer by recognising the international bicycle ticket
• Reservation mandatory on the Brussels – Basle SBB route. Regional / domestic trains only if free capacity is available

A.3.16.9.1.13SV(ZS)

• Active participation in the offer by selling the international bicycle ticket
• Passive participation in the offer by recognising the international bicycle ticket
• Only on train 270/271, reservation required. In domestic service only if there are free places.

A.3.16.9.1.14ZS

• Active participation in the offer by selling the international bicycle ticket
• Passive participation in the offer by recognising the international bicycle ticket

A.3.16.9.1.15DB, SNCF

• Active participation in the offer by selling the international bicycle ticket
• Passive participation in the offer by recognising the international bicycle ticket
• Excluded bicycle types: Tandem
• Only for cross-border journeys and journeys within France on TGV trains operated by the German-French high-speed transport carrier on the routes Munich - Augsburg - Ulm - Stuttgart - Karlsruhe - Strasbourg - Paris.

A.3.16.9.1.16ZSSK

• Active participation in the offer by selling the international bicycle ticket
• Passive participation in the offer by recognising the international bicycle ticket

A.3.17.1Conditions

A.3.17.1.1.1Passengers may take pets which are small and not dangerous and can be taken in containers as hand luggage. The containers must be so constructed that they cannot injury or damage people or property.

A.3.17.1.1.2In addition, passengers may take dogs which are not in containers as hand luggage or which cannot be put in containers provided they are on a lead and fitted with a suitable muzzle.

A.3.17.1.1.3No other animals or animals with infectious diseases can be carried. Ani-mals, with the exception of assistance dogs, may not be taken into coaches with catering installations. In addition, assistance dogs are excluded from the obligation to be muzzled. “Assistance dog” means a dog that has been or is being trained as a guide dog, hearing dog or service dog.

A.3.17.1.1.4Regarding transport Austria - Italy v.v., the bilateral regulations according to the “Guide for travelling abroad with ÖBB” apply.

A.3.17.2Carriage charges

A.3.17.2.1.1Small animals covered by point A.3.17.1.1.1 and assistance dogs will be carried free of charge. For assistance dogs, free tickets are issued.

A.3.17.2.1.2A ticket at half the standard second class adult fare will be issued to dogs covered by point A.3.17.1.1.2, no matter which class or category of service is being used. Special supplements will not be charged. Whether further reductions are allowed is covered in the conditions of carriage for special offers.

A.3.17.2.1.3Accommodation will not be reserved for animals.

A.3.17.2.1.4In accordance with the respective conditions of carriage, the transport of animals may be excluded in certain comfort categories or carriages.

A.3.17.3 Besondere Bedingungen für die Mitnahme von Hunden und kleinen Tieren

A.3.17.3.1.1CP

• One dog per person is allowed to be taken along in a container. On Alfa Pendular (AP) and Intercity (IC) trains, dogs must pay the full fare according to the class.

A.3.17.3.1.2DSB

• One dog per person is allowed to be taken along.

A.3.17.3.1.3MÀV-START

• Dogs are not allowed in 1st class or in Hungarian couchette and sleeper cars.

A.3.17.3.1.4VY Groups (Vy Tog, SJ Norge, GoAhead Nordic)

• With the exception of assistance dogs, animals may not be taken along.

A.3.17.3.1.5CD and ZSKK

• Small animals and dogs may only be taken along in 2nd class.
• Small animals and dogs cannot be taken along in sleeper cars.

A.3.18.1Blind persons and assistance dogs (supplementary to point A.1.8.1.1.2 GCC-CIV/PRR)

A.3.18.1.1Beneficiaries

A.3.18.1.1.1Those entitled are blind people who are holders of a national blind person’s registration card (or an appropriate official document), together with an accompanying person (or an assistance dog, provided it is accepted on the journey in question).

A.3.18.1.1.2A blind child under 4 years of age holding a child ticket is entitled to an accompanying person free of charge.

A.3.18.1.2Travel concessions

A.3.18.1.2.1The blind person pays the standard fare, or, as appropriate a reduced NRT fare if the provisions of the tariff provide for that or if he/she has a special entitlement to one.

A.3.18.1.2.2The person or assistance dog accompanying the blind person is carried free of charge. Where appropriate, the reservation fee is due.

A.3.18.1.3Supplements

A.3.18.1.3.1No reduction is allowed on supplements for the use of certain coaches and trains.

A.3.18.1.4Issue of tickets

A.3.18.1.4.1For international and national tickets issued abroad, one-way and round-trip tickets are issued. These are provided exclusively

• by a sales office in the country where the blind person’s ID card was issued
• or from or to a train station or border exit point in that country.

A.3.18.1.4.2The issuing railway has discretion on whether to issue one-way or return national tickets for connecting journeys.

A.3.18.1.4.3The reason for the 100% reduction will be shown on the tickets of the attendant person or dog as:

• “attendant” or “assistance dog” or similar
• “assistant” or “chien d’aveugle” (French) or similar
• “Blindenführer” or “Blindenhund” (German) or similar
• where appropriate translated into the national language

A.3.18.1.5Use of tickets

A.3.18.1.5.1The blind person and the person or assistance dog accompanying him/her must have a ticket and travel with the blind person in the same class of trav-el.

A.3.18.1.5.2The blind person must carry his/her blind person’s registration card (or the appropriate official document) and be in a position to identify himself/herself.

A.3.18.1.5.3An accompanying person travelling alone will be considered as a passenger without a valid ticket.

A.3.18.1.6Participating carriers

A.3.18.1.6.1Details zu den beteiligten Beförderern finden Sie im Anhang E.2.

A.3.18.1.6.2Attica

A.3.18.1.6.3BDZ

A.3.18.1.6.4CD

A.3.18.1.6.5CFL

A.3.18.1.6.6CFR Calatori

A.3.18.1.6.7CIE

A.3.18.1.6.8CP

A.3.18.1.6.9DB

Only fully trained assistance dogs are accepted.

A.3.18.1.6.10DSB

A.3.18.1.6.11HZ

A.3.18.1.6.12MAV-Start

Only fully trained assistance dogs are accepted.

A.3.18.1.6.13ZRSM (MZ)

A.3.18.1.6.14NS

A.3.18.1.6.15ÖBB

A.3.18.1.6.16PKP Intercity

A.3.18.1.6.17SBB/CFF

A.3.18.1.6.18SNCB/NMBS

A.3.18.1.6.19SNCF

A.3.18.1.6.20SV(ZS)

A.3.18.1.6.21SZ

A.3.18.1.6.22StL

A.3.18.1.6.23FS-Trenitalia

A.3.18.1.6.24HELLENIC TRAIN

A.3.18.1.6.25ZPCG

A.3.18.1.6.26ZSSK

Only fully trained assistance dogs are accepted.

A.3.18.2Wheelchair users

A.3.18.2.1Beneficiaries

A.3.18.2.1.1Those entitled are wheelchair users who are holders of a national disabled persons registration card (or an appropriate official document), together with an accompanying person.

A.3.18.2.1.2A handicapped child under 4 years of age holding a child ticket is entitled to an accompanying person free of charge.

A.3.18.2.1.3Children in special pushchairs also fall within the meaning of wheelchair us-ers.

A.3.18.2.2Travel concessions

A.3.18.2.2.1The wheelchair user pays the standard fare, or, as appropriate a reduced NRT fare if he/she has an entitlement to one.

A.3.18.2.2.2The person accompanying the wheelchair user is carried free of charge. Where appropriate, the reservation fee is due.

A.3.18.2.3Supplements

A.3.18.2.3.1No reduction is allowed on supplements for the use of certain coaches and trains.

A.3.18.2.4Issue of tickets

A.3.18.2.4.1International one-way or return tickets will be issued. They must be issued by

• a sales point in the country in which the disabled persons registration card was issued and
• from/to a station within or a frontier exit point of that country.

A.3.18.2.4.2The issuing railway has discretion on whether to issue one-way or return national tickets for connecting journeys.

A.3.18.2.4.3The reason for the 100% reduction will be shown on the tickets of the attendant person as:

• “attendant handicapped” or similar
• “accompagnant handicapé” (French) or similar
• “Begleitung Rollstuhlfahrer” (German) or similar
• where appropriate translated into the national language

A.3.18.2.5Use of tickets

A.3.18.2.5.1The wheelchair user and the person accompanying him/her must have a ticket and they have to travel together in the same class of travel.

A.3.18.2.5.2The wheelchair user must carry his/her disabled persons registration card (or the appropriate official document), the number of which is to be entered on the accompanying person’s ticket. The wheelchair user must also be in a position to identify himself/herself.

A.3.18.2.5.3An accompanying person travelling alone will be considered as a passenger without a valid ticket.

A.3.18.2.5.4Before the journey is started, the issuing railway must check that boarding and disembarking or informal “getting on and off” are possible at the departure station, at stations at which a change is to be made and at the destination station at the times given by the passenger and if any assistance required is available.

A.3.18.2.6Participating carriers

A.3.18.2.6.1CD

If the carrier can accommodate a wheelchair user only in 1st class, it is permissible to use it with a 2nd class ticket.

A.3.18.2.6.2CFL

If the carrier can accommodate a wheelchair user only in 1st class, it is permissible to use it with a 2nd class ticket.

A.3.18.2.6.3DB

If the carrier can accommodate a wheelchair user only in 1st class, it is permissible to use it with a 2nd class ticket.

A.3.18.2.6.4DSB

If the carrier can accommodate a wheelchair user only in 1st class, it is permissible to use it with a 2nd class ticket.

A.3.18.2.6.5MAV-Start

If the carrier can accommodate a wheelchair user only in 1st class, it is permissible to use it with a 2nd class ticket.

A.3.18.2.6.6GYSEV

A.3.18.2.6.7NS

If the carrier can accommodate a wheelchair user only in 1st class, it is permissible to use it with a 2nd class ticket.

A.3.18.2.6.8ÖBB

If the carrier can accommodate a wheelchair user only in 1st class, it is permissible to use it with a 2nd class ticket.

A.3.18.2.6.9SBB/CFF

If the carrier can accommodate a wheelchair user only in 1st class, it is permissible to use it with a 2nd class ticket.

A.3.18.2.6.10SNCB/NMBS

If the carrier can accommodate a wheelchair user only in 1st class, it is permissible to use it with a 2nd class ticket.

A.3.18.2.6.11SZ

If the carrier can accommodate a wheelchair user only in 1st class, it is permissible to use it with a 2nd class ticket.

A.3.18.2.6.12HELLENIC TRAIN

If the carrier can accommodate a wheelchair user only in 1st class, it is permissible to use it with a 2nd class ticket.

A.3.18.2.6.13ZSSK

If the carrier can accommodate a wheelchair user only in 1st class, it is permissible to use it with a 2nd class ticket.

A.3.18.3Other PRM

A.3.18.3.1Beneficiaries

A.3.18.3.1.1In addition to A.3.18.1 and A.3.18.2, all disabled travellers, which hold a nationally issued PRM-reduction card, are entitled to an accompanying person or assistance dog.

A.3.18.3.1.2The tickets can only be purchased in the country in which the disability pass was issued.

A.3.18.3.2Participating carriers

A.3.18.3.2.1CD

A.3.18.3.2.2CFL

A.3.18.3.2.3DB

A.3.18.3.2.4DSB

A.3.18.3.2.5NS

A.3.18.3.2.6ÖBB

A.3.18.3.2.7SBB/CFF

A.3.18.3.2.8SNCB/NMBS

A.3.18.3.2.9HELLENIC TRAIN

A.3.18.3.2.10ZSSK

A.3.18.4Assistance for PRM

A.3.18.4.1.1The GCC-CIV/PRR applies unchanged.

A.3.19.1.1.1The conditions for the carriage of accompanied registered luggage are pub-lished in the special conditions of carriage of the carriers which offer the service.

A.3.20.1.1.1Point A.1.14.2 GCC-CIV/PRR covers the entitlement of passengers to refunds, compensation and assistance in the event of train cancellation or delay in accordance with Articles 15-18 PRR.

A.3.20.1.1.2Compensation for delay for holders of Rail Pass tickets is covered in the SCIC RPT.

A.5.1.1Which vehicles we transport

A.5.1.1.1.1On trains with vehicle transport, we transport the following vehicles:

• Passenger cars, including with trailers
• Motorcycles, scooters, motorcycle combinations
• Trikes, quads and microcars

A.5.1.1.1.2Your vehicle must be registered for public roads in accordance with road traffic regulations and be in a roadworthy condition.

A.5.1.1.1.3At least one adult with a valid driving licence must accompany your vehicle on the same train as the driver.

A.5.1.2Vehicle dimensions

A.5.1.2.1.1We transport vehicles with the following dimensions:

• maximum height of 196 cm – including superstructures such as roof racks, antennas and ski racks including skis.
• maximum height of 167 cm from and to Italy – including superstructures such as roof racks, antennas and ski racks including skis.
• Ground clearance of at least 10 cm
• Maximum total width of 205 cm, with folded side mirrors
• Maximum total track width, i.e. measured from the outside of the tyres, of 200 cm
• Maximum total vehicle length of 530 cm
• Maximum nine car seats including the driver
• Maximum trailer length including coupling of 500 cm
• Maximum roof width of 155 cm

A.5.1.2.1.2Trailers are only transported together with passenger cars.

A.5.1.2.1.3During the booking process, please state the actual vehicle dimensions, including any superstructures and attachments, as well as the registration number. As soon as you receive the transport documents, please check that they are correct, especially the vehicle dimensions. If your vehicles exceed these dimensions, we will unfortunately not be able to transport them.

A.5.1.2.1.4We may refuse to transport your vehicle, even if it has permissible vehicle dimensions, if there are reasonable grounds to suspect that it could be damaged during transport due to the design of the vehicle. In this case we will refund the fare for the vehicle without any further deductions. This does not give rise to any further claims.

A.5.1.3Loading and unloading

A.5.1.3.1.1As a passenger, please ensure that your vehicle is available at the loading point specified by us during the loading time stated on the reservation. Please bring motorcycles, vehicles with a height of more than 158 cm, as well as vehicles with non-metallic roofs to the place of loading right at the beginning of the loading time. Unfortunately, we will not be able to load your vehicle at a later point in time.

A.5.1.3.1.2Prior to loading the vehicles, please show the ticket for yourself and your vehicle to the loading personnel.

A.5.1.3.1.3Our staff on site will assign you a parking space for your vehicle.

A.5.1.3.1.4Please help to prevent damage to your vehicle during transport. Prior to loading, please ensure in particular the following for transport:

• Sunroof locked
• Roof constructions for convertibles and off-road vehicles with non-metallic covers secured
• Luggage attached to the vehicle secured and firmly lashed down
• Vehicles with fabric roof and without side window protected with tarpaulin
• No car cover over the vehicle
• Closed ventilation flaps, ventilation setting: “Circulating air”
• Retracted, folded, tethered or dismounted antenna
• Vehicle lights switched off
• Blinking and warning lights switched off
• Exterior mirrors folded in
• Sufficient antifreeze in the cooling system
• Shut-off valves for fuel lines closed
• Fuel lines and fuel tanks tight and properly closed
• Electrical cables in proper condition
• Spare canisters stowed inside the vehicle only
• Spare canisters are not permitted for motorcycles
• Do not leave motorcycle helmets on the motorcycle

A.5.1.3.1.5All parts and attachments of your vehicle must be protected against loss or damage. If this is not possible, we will unfortunately not be able to transport your vehicle.

A.5.1.3.1.6You may use roof racks if

• these are standard, permanently mounted roof boxes,
• bicycle racks or ski racks, but not magnetic ski racks, and
• the maximum loading height is observed.

A.5.1.3.1.7Bicycles stowed away inside the vehicles can be transported on a motorail train without restrictions. You can also take along bicycles which

• are standing on a “Bike-Bar” bicycle carrier on the trailer coupling,
• are secured on both wheels and
• do not exceed the permissible loading height.

A.5.1.3.1.8Please remove all loose objects from vehicles with passenger compartments that cannot be locked.

A.5.1.3.1.9Animals are not allowed to remain in the loaded vehicles.

A.5.1.3.1.10If your vehicle does not comply with the provisions of Section A.5.1.2, you are not entitled to carriage of your vehicle and we can terminate the contract of carriage with you for good cause. In this case, the refund policy of your respective tickets will apply.

A.5.1.3.1.11During the journey, nobody is allowed to be in the vehicle or to go to the vehicle.

A.5.1.3.1.12With regard to vehicles on railway facilities, it is forbidden to:

• Remove or fill fuel
• Smoke or use open flames in or near the vehicles

A.5.1.3.1.13Careful loading and unloading of the vehicle is your responsibility. Important for this:

A.5.1.3.1.14Observe the signalling systems and instructions of the railway personnel.

A.5.1.3.1.15Please move your vehicle at walking speed only.

A.5.1.3.1.16Even if the loading staff helps you by “signalling”, we assume no liability for damages of any kind. Our staff will also be happy to assist you with loading and unloading if you, as the driver, sign a “release from liability”. Passengers with disabilities do not need to sign this declaration.

A.5.1.3.1.17During loading and unloading, only the driver is allowed to be in the vehicle. If you are loading a motorcycle, a helmet with closed visor must be worn.

A.5.1.3.1.18Once you have loaded your vehicle, please note the following:

• Remove the ignition key
• Apply the parking brake and the handbrake
• If your car has an automatic transmission, move the gear lever to the parking position
• Switch off alarm systems
• Lock all windows and doors

A.5.1.3.1.19Your vehicle is then deemed to have been handed over to us and will be secured by our staff.

A.5.1.3.1.20Upon arrival, the vehicles are released by the loading personnel.

A.5.1.3.1.21Prior to unloading your vehicle, please check if it has been damaged.

A.5.1.3.1.22Please report any visible transport damage to the loading personnel immediately before unloading. For this, please fill in the “Statement of facts” form. Please report any transport damage that is not immediately apparent to customer service at +43-5-1717 as soon as you notice it, but no later than 14 days after unloading. We accept no liability for damage reported at a later point in time.

A.5.1.3.1.23The vehicle is deemed to have been handed over to the driver when the wheel chocks and lashing straps have been removed and the lane has been cleared.

B.1.1.1For trips to Germany with Deutsche Bahn using standard tickets

B.1.1.1.1When is this ticket offer available?

B.1.1.1.1.1This ticket offer is available until revoked.

B.1.1.1.2How long in advance can you buy this ticket?

B.1.1.1.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.1.1.3When and for how long is this ticket valid?

B.1.1.1.3.1The one-way ticket is valid for 2 days.

B.1.1.1.3.2For a total travel distance of up to 100 kilometres, one-way and round-trip tickets are valid for one day.

B.1.1.1.4For which areas can you buy this ticket?

B.1.1.1.4.1You can buy this ticket offer for all ÖBB routes.

B.1.1.1.4.2You buy this ticket offer for routes in Germany that are operated by Deutsche Bahn (DB). You also buy this ticket offer for routes which are operated by non-state-owned railways in tariff cooperation with DB.

B.1.1.1.5Where is this ticket valid?

B.1.1.1.5.1The route is indicated on the ticket.

B.1.1.1.5.2You can also take a different route if it is less expensive. However, you will not be refunded for the difference to the more expensive route.

B.1.1.1.5.3If you take a different route which is more expensive, you will need to pay the difference to the original ticket.

B.1.1.1.6On which trains and buses is this ticket valid?

B.1.1.1.6.1With this ticket, you can travel on all of our long-distance and local trains as well as on ÖBB buses within Austria.

B.1.1.1.6.2With this ticket, you can travel on all Deutsche Bahn trains in Germany.

B.1.1.1.6.3For your bicycle, you will need a reservation when travelling on long-distance trains. Without a reservation, we will unfortunately not be able to transport your bicycle. On our buses, we cannot transport bicycles at all.

B.1.1.1.7For which comfort categories can you buy this ticket?

B.1.1.1.7.1You can buy this ticket for 1st and 2nd class.

B.1.1.1.7.2If you decide to change from 2nd to 1st class, you need to pay the difference between the two classes for the requested route.

B.1.1.1.8For how many passengers can you buy this ticket?

B.1.1.1.8.1The single ticket allows up to 99 passengers to travel together.

B.1.1.1.8.2When purchasing this ticket via shop.oebbtickets.at, a maximum of 6 passengers can travel together.

B.1.1.1.8.3If you buy this ticket for 24 or more passengers, you will need a reservation. For this, the provisions of Section B.2.1 apply.

B.1.1.1.9What reimbursement options do you have for this ticket?

B.1.1.1.9.1You can have your tickets refunded prior to the first day of validity without any fees being charged.

B.1.1.1.9.2From the first day of validity onwards, your tickets can no longer be refunded.

B.1.1.1.9.3If you are travelling together with six or more persons per individual ticket, a refund is only possible up until 3 days prior to the departure of the train.

B.1.1.1.10Where can you buy this ticket?

B.1.1.1.10.1Single tickets for passengers, dogs and bicycles are available at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• ÖBB ticket vending machine
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.1.1.11For which customer groups is this offer available?

B.1.1.1.11.1This ticket is available for the customer groups children, adults, Vorteilscard, Österreichcard, passengers with an Austrian disability pass, companions of passengers with disabilities, passengers with disabilities in wheelchairs, ÖBB business account, dogs, bicycle, groups, Bahncard, Railplus and cruise transfer.

B.1.1.2For trips to Germany with Meridian and BOB using standard tickets

B.1.1.2.1When is this ticket offer available?

B.1.1.2.1.1This ticket offer is available until revoked.

B.1.1.2.2How long in advance can you buy this ticket?

B.1.1.2.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.1.2.3When and for how long is this ticket valid?

B.1.1.2.3.1The one-way ticket is valid for 2 days.

B.1.1.2.3.2Depending on their type, commutation tickets are valid for either one week or one month from the first day of validity. The period of validity is indicated on the ticket. Within the period of validity, you can use this ticket as often as you like.

B.1.1.2.4For which areas can you buy this ticket?

B.1.1.2.4.1You can buy this ticket offer for all ÖBB routes.

B.1.1.2.4.2You can buy this ticket for routes and stations abroad from Meridian and BOB in Germany:

• all stations on the route between Munich Central Station – Rosenheim – Salzburg Central Station (Deutsche Bahn timetable 951)
• all stations on the route between Munich Central Station – Rosenheim – Kufstein (Deutsche Bahn timetable 950)
• all stations on the route between Munich Central Station – Holzkirchen – Bayerisch Zell (Deutsche Bahn timetable 955)
• all stations on the route between Munich Central Station – Holzkirchen – Lenggries (Deutsche Bahn timetable 956)
• all stations on the route between Munich Central Station – Holzkirchen – Tegernsee (Deutsche Bahn timetable 957)
• all stations on the route between Holzkirchen – Rosenheim (Deutsche Bahn timetable 958)

B.1.1.2.5Where is this ticket valid?

B.1.1.2.5.1The route is indicated on the ticket.

B.1.1.2.5.2You can also take a different route with Meridian and BOB trains, if it is less expensive. However, you will not be refunded for the difference to the more expensive route.

B.1.1.2.5.3If you take a different route with Meridian and BOB trains which is more expensive, you will need to pay the difference to the original ticket.

B.1.1.2.6On which trains and buses is this ticket valid?

B.1.1.2.6.1With this ticket, you can travel on all of our long-distance and local trains as well as on ÖBB buses within Austria.

B.1.1.2.6.2With this ticket, you can travel on all Meridian and BOB trains in Germany.

B.1.1.2.6.3For your bicycle, you will need a reservation when travelling on long-distance trains. Without a reservation, we will unfortunately not be able to transport your bicycle. On our buses, we cannot transport bicycles at all.

B.1.1.2.7For which comfort categories can you buy this ticket?

B.1.1.2.7.1You can buy this ticket for 1st and 2nd class.

B.1.1.2.7.2If you decide to change from 2nd to 1st class, you need to pay the difference between the two classes for the requested route.

B.1.1.2.8For how many passengers can you buy this ticket?

B.1.1.2.8.1The single ticket allows up to 99 passengers to travel together.

B.1.1.2.8.2When purchasing this ticket via shop.oebbtickets.at, a maximum of 6 passengers can travel together.

B.1.1.2.8.3If you buy this ticket for 24 or more passengers, you will need a reservation. For this, the provisions of Section B.2.1 apply.

B.1.1.2.9What reimbursement options do you have for this ticket?

B.1.1.2.9.1You can have your tickets refunded prior to the first day of validity without any fees being charged.

B.1.1.2.9.2From the first day of validity onwards, your tickets can no longer be refunded.

B.1.1.2.9.3If you are travelling together with six or more persons per individual ticket, a refund is only possible up until 3 days prior to the departure of the train.

B.1.1.2.10Where can you buy this ticket?

B.1.1.2.10.1Single tickets for passengers, dogs and bicycles are available at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• ÖBB ticket vending machine
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.1.2.10.2Commutation tickets for passengers are available at the following points of sale:

• ÖBB ticket counter
• ÖBB ticket vending machine
• Customer service +43 5 1717
• Travel agencies and other agencies selling ÖBB tickets

B.1.1.2.11For which customer groups is this offer available?

B.1.1.2.11.1This ticket is available for the customer groups children, adults, Vorteilscard, Österreichcard, passengers with an Austrian disability pass, companions of passengers with disabilities, passengers with disabilities in wheelchairs, ÖBB business account, dogs, bicycle, groups, Bahncard and Railplus.

B.1.1.3For trips to Switzerland using standard tickets

B.1.1.3.1When is this ticket offer available?

B.1.1.3.1.1This ticket offer is available until revoked.

B.1.1.3.2How long in advance can you buy this ticket?

B.1.1.3.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.1.3.3When and for how long is this ticket valid?

B.1.1.3.3.1The one-way ticket is valid for 2 days.

B.1.1.3.4For which areas can you buy this ticket?

B.1.1.3.4.1You can buy this ticket offer for all ÖBB routes.

B.1.1.3.4.2You can buy this ticket offer for routes operated by the Swiss Federal Railways (SBB) and its cooperating cantonal and private railways.

B.1.1.3.4.3You buy a ticket between a Swiss border station and a railway station in Switzerland only as part of an international trip. The following offers constitute proof of pre- or post-carriage from and to foreign countries:

• Ticket to and from the Swiss border
• Pass offer to and from the Swiss border

B.1.1.3.5Where is this ticket valid?

B.1.1.3.5.1The route is indicated on the ticket.

B.1.1.3.5.2You can also take a different route if it is less expensive. However, you will not be refunded for the difference to the more expensive route.

B.1.1.3.5.3If you take a different route which is more expensive, you will need to pay the difference to the original ticket.

B.1.1.3.6On which trains and buses is this ticket valid?

B.1.1.3.6.1With this ticket, you can travel on all of our long-distance and local trains as well as on ÖBB buses within Austria.

B.1.1.3.6.2With this ticket, you can travel on all trains operated by the Swiss Federal Railways (SBB) and its cooperating cantonal and private railways in Switzerland.

B.1.1.3.6.3For your bicycle, you will need a reservation when travelling on long-distance trains. Without a reservation, we will unfortunately not be able to transport your bicycle. On our buses, we cannot transport bicycles at all.

B.1.1.3.7For which comfort categories can you buy this ticket?

B.1.1.3.7.1You can buy this ticket for 1st and 2nd class.

B.1.1.3.7.2If you decide to change from 2nd to 1st class, you need to pay the difference between the two classes for the requested route.

B.1.1.3.8For how many passengers can you buy this ticket?

B.1.1.3.8.1The single ticket allows up to 99 passengers to travel together.

B.1.1.3.8.2When purchasing this ticket via shop.oebbtickets.at, a maximum of 6 passengers can travel together.

B.1.1.3.8.3If you buy this ticket for 24 or more passengers, you will need a reservation. For this, the provisions of Section B.2.1 apply.

B.1.1.3.9What reimbursement options do you have for this ticket?

B.1.1.3.9.1You can have your tickets refunded prior to the first day of validity without any fees being charged.

B.1.1.3.9.2From the first day of validity onwards, your tickets can no longer be refunded.

B.1.1.3.9.3If you are travelling together with six or more persons per individual ticket, a refund is only possible up until 3 days prior to the departure of the train.

B.1.1.3.10Where can you buy this ticket?

B.1.1.3.10.1Single tickets for passengers, dogs and bicycles are available at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• ÖBB ticket vending machine
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.1.3.11For which customer groups is this offer available?

B.1.1.3.11.1This ticket is available for the customer groups children, adults, Vorteilscard, Österreichcard, passengers with an Austrian disability pass, companions of passengers with disabilities, passengers with disabilities in wheelchairs, ÖBB business account, dogs, bicycle, groups and Railplus.

B.1.1.4For trips to the Czech Republic with CD using standard tickets

B.1.1.4.1When is this ticket offer available?

B.1.1.4.1.1This ticket offer is available until revoked.

B.1.1.4.2How long in advance can you buy this ticket?

B.1.1.4.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.1.4.3When and for how long is this ticket valid?

B.1.1.4.3.1The One-way ticket is valid for 2 days.

B.1.1.4.3.2Depending on their type, commutation tickets are valid for either one week or one month from the first day of validity. The period of validity is indicated on the ticket. Within the period of validity, you can use this ticket as often as you like. Commutation tickets are available for regional trains operated by CD.

B.1.1.4.4For which areas can you buy this ticket?

B.1.1.4.4.1You can buy this ticket offer for all ÖBB routes.

B.1.1.4.4.2You can buy this ticket offer for CD routes in the Czech Republic.

B.1.1.4.5Where is this ticket valid?

B.1.1.4.5.1The route is indicated on the ticket.

B.1.1.4.5.2You can also take a different route if it is less expensive. However, you will not be refunded for the difference to the more expensive route.

B.1.1.4.5.3If you take a different route which is more expensive, you will need to pay the difference to the original ticket.

B.1.1.4.6On which trains and buses is this ticket valid?

B.1.1.4.6.1With this ticket, you can travel on all of our long-distance and local trains as well as on ÖBB buses within Austria.

B.1.1.4.6.2With this ticket, you can travel on all CD trains in the Czech Republic. Tickets for regional CD trains are only valid in the Os and Sp train categories.

B.1.1.4.6.3For your bicycle, you will need a reservation when travelling on long-distance trains. Without a reservation, we will unfortunately not be able to transport your bicycle. On our buses, we cannot transport bicycles at all.

B.1.1.4.7For which comfort categories can you buy this ticket?

B.1.1.4.7.1You can buy this ticket for 1st and 2nd class.

B.1.1.4.7.2If you decide to change from 2nd to 1st class, you need to pay the difference between the two classes for the requested route.

B.1.1.4.8For how many passengers can you buy this ticket?

B.1.1.4.8.1The single ticket allows up to 99 passengers to travel together.

B.1.1.4.8.2When purchasing this ticket via shop.oebbtickets.at, a maximum of 6 passengers can travel together.

B.1.1.4.8.3If you buy this ticket for 24 or more passengers, you will need a reservation. For this, the provisions of Section B.2.1 apply.

B.1.1.4.8.4Commutation tickets for passengers as well as single tickets and commutation tickets for your bicycle and dog can be purchased individually.

B.1.1.4.9What reimbursement options do you have for this ticket?

B.1.1.4.9.1You can have your tickets refunded prior to the first day of validity without any fees being charged.

B.1.1.4.9.2From the first day of validity onwards, your tickets can no longer be refunded.

B.1.1.4.9.3If you are travelling together with six or more persons per individual ticket, a refund is only possible up until 3 days prior to the departure of the train.

B.1.1.4.10Where can you buy this ticket?

B.1.1.4.10.1Single tickets for passengers, dogs and bicycles are available at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• ÖBB ticket vending machine
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.1.4.10.2Commutation tickets for passengers, dogs and bicycles are available at the following points of sale:

• ÖBB ticket counter
• ÖBB ticket vending machine
• Customer service +43 5 1717
• Travel agencies and other agencies selling ÖBB tickets

B.1.1.4.11For which customer groups is this offer available?

B.1.1.4.11.1This ticket is available for the customer groups children, adults, Vorteilscard, Österreichcard, passengers with an Austrian disability pass, companions of passengers with disabilities, passengers with disabilities in wheelchairs, ÖBB business account, dogs, bicycle, groups and Railplus.

B.1.1.5For trips to Hungary with MAV and GYSEV using standard tickets

B.1.1.5.1When is this ticket offer available?

B.1.1.5.1.1This ticket offer is available until revoked.

B.1.1.5.2How long in advance can you buy this ticket?

B.1.1.5.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.1.5.3When and for how long is this ticket valid?

B.1.1.5.3.1The One-way ticket is valid for 2 days.

B.1.1.5.3.2Depending on their type, commutation tickets are valid for either one week or one month from the first day of validity. The period of validity is indicated on the ticket. Within the period of validity, you can use this ticket as often as you like. Commutation tickets are available for regional trains operated by MAV and GYSEV.

B.1.1.5.4For which areas can you buy this ticket?

B.1.1.5.4.1You can buy this ticket offer for all ÖBB routes.

B.1.1.5.4.2You can buy this ticket offer for MAV and GYSEV routes in Hungary.

B.1.1.5.5Where is this ticket valid?

B.1.1.5.5.1The route is indicated on the ticket.

B.1.1.5.5.2You can also take a different route if it is less expensive. However, you will not be refunded for the difference to the more expensive route.

B.1.1.5.5.3If you take a different route which is more expensive, you will need to pay the difference to the original ticket.

B.1.1.5.6On which trains and buses is this ticket valid?

B.1.1.5.6.1With this ticket, you can travel on all of our long-distance and local trains as well as on ÖBB IC buses within Austria.

B.1.1.5.6.2With this ticket, you can travel on all MAV and GYSEV trains in Hungary. Tickets for regional trains operated by MAV and GYSE are only valid in the train categories R (including without a category designation) and ER.

B.1.1.5.6.3For your bicycle, you will need a reservation when travelling on long-distance trains. Without a reservation, we will unfortunately not be able to transport your bicycle. On our buses, we cannot transport bicycles at all.

B.1.1.5.7For which comfort categories can you buy this ticket?

B.1.1.5.7.1You can buy this ticket for 1st and 2nd class.

B.1.1.5.7.2If you decide to change from 2nd to 1st class, you need to pay the difference between the two classes for the requested route.

B.1.1.5.8For how many passengers can you buy this ticket?

B.1.1.5.8.1The single ticket allows up to 99 passengers to travel together.

B.1.1.5.8.2When purchasing this ticket via shop.oebbtickets.at, a maximum of 6 passengers can travel together.

B.1.1.5.8.3If you buy this ticket for 24 or more passengers, you will need a reservation. For this, the provisions of Section B.2.1 apply.

B.1.1.5.8.4Commutation tickets for passengers as well as single tickets and commutation tickets for your bicycle and dog can be purchased individually.

B.1.1.5.9What reimbursement options do you have for this ticket?

B.1.1.5.9.1You can have your tickets refunded prior to the first day of validity without any fees being charged.

B.1.1.5.9.2From the first day of validity onwards, your tickets can no longer be refunded.

B.1.1.5.9.3If you are travelling together with six or more persons per individual ticket, a refund is only possible up until 3 days prior to the departure of the train.

B.1.1.5.10Where can you buy this ticket?

B.1.1.5.10.1Single tickets for passengers, dogs and bicycles are available at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• ÖBB ticket vending machine
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.1.5.10.2Commutation tickets for passengers, dogs and bicycles are available at the following points of sale:

• ÖBB ticket counter
• ÖBB ticket vending machine
• Customer service +43 5 1717
• Travel agencies and other agencies selling ÖBB tickets

B.1.1.5.11For which customer groups is this offer available?

B.1.1.5.11.1This ticket is available for the customer groups children, adults, Vorteilscard, Österreichcard, passengers with an Austrian disability pass, companions of passengers with disabilities, passengers with disabilities in wheelchairs, ÖBB business account, dogs, bicycle, groups and Railplus.

B.1.1.6For trips to Slovakia with ZSSK using standard tickets

B.1.1.6.1When is this ticket offer available?

B.1.1.6.1.1This ticket offer is available until revoked.

B.1.1.6.2How long in advance can you buy this ticket?

B.1.1.6.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.1.6.3When and for how long is this ticket valid?

B.1.1.6.3.1The One-way ticket is valid for 2 days.

B.1.1.6.3.2Depending on their type, commutation tickets are valid for either one week or one month from the first day of validity. The period of validity is indicated on the ticket. Within the period of validity, you can use this ticket as often as you like. Commutation tickets are available for 2nd class.

B.1.1.6.4For which areas can you buy this ticket?

B.1.1.6.4.1You can buy this ticket offer for all ÖBB routes.

B.1.1.6.4.2You can buy this ticket offer for ZSSK routes in Slovakia.

B.1.1.6.5Where is this ticket valid?

B.1.1.6.5.1The route is indicated on the ticket.

B.1.1.6.5.2You can also take a different route if it is less expensive. However, you will not be refunded for the difference to the more expensive route.

B.1.1.6.5.3If you take a different route which is more expensive, you will need to pay the difference to the original ticket.

B.1.1.6.6On which trains and buses is this ticket valid?

B.1.1.6.6.1With this ticket, you can travel on all of our long-distance and local trains as well as on ÖBB IC buses within Austria.

B.1.1.6.6.2With this ticket, you can travel on all ZSSK trains in Slovakia.

B.1.1.6.6.3For your bicycle, you will need a reservation when travelling on long-distance trains. Without a reservation, we will unfortunately not be able to transport your bicycle. On our buses, we cannot transport bicycles at all.

B.1.1.6.7For which comfort categories can you buy this ticket?

B.1.1.6.7.1You can buy this ticket for 1st and 2nd class.

B.1.1.6.7.2If you decide to change from 2nd to 1st class, you need to pay the difference between the two classes for the requested route.

B.1.1.6.8For how many passengers can you buy this ticket?

B.1.1.6.8.1The single ticket allows up to 99 passengers to travel together.

B.1.1.6.8.2When purchasing this ticket via shop.oebbtickets.at, a maximum of 6 passengers can travel together.

B.1.1.6.8.3If you buy this ticket for 24 or more passengers, you will need a reservation. For this, the provisions of Section B.2.1 apply.

B.1.1.6.8.4Commutation tickets for passengers as well as single tickets and commutation tickets for your bicycle and dog can be purchased individually.

B.1.1.6.9What reimbursement options do you have for this ticket?

B.1.1.6.9.1You can have your tickets refunded prior to the first day of validity without any fees being charged.

B.1.1.6.9.2From the first day of validity onwards, your tickets can no longer be refunded.

B.1.1.6.9.3If you are travelling together with six or more persons per individual ticket, a refund is only possible up until 3 days prior to the departure of the train.

B.1.1.6.10Where can you buy this ticket?

B.1.1.6.10.1Single tickets for passengers, dogs and bicycles are available at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• ÖBB ticket vending machine
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.1.6.10.2Commutation tickets for passengers, dogs and bicycles are available at the following points of sale:

• ÖBB ticket counter
• ÖBB ticket vending machine
• Customer service +43 5 1717
• Travel agencies and other agencies selling ÖBB tickets

B.1.1.6.11For which customer groups is this offer available?

B.1.1.6.11.1This ticket is available for the customer groups children, adults, Vorteilscard, Österreichcard, passengers with an Austrian disability pass, companions of passengers with disabilities, passengers with disabilities in wheelchairs, ÖBB business account, dogs, bicycle, groups and Railplus.

B.1.1.7For trips to Slovenia with SZ using standard tickets

B.1.1.7.1When is this ticket offer available?

B.1.1.7.1.1This ticket offer is available until revoked.

B.1.1.7.2How long in advance can you buy this ticket?

B.1.1.7.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.1.7.3When and for how long is this ticket valid?

B.1.1.7.3.1The one-way ticket is valid for 2 days.

B.1.1.7.3.2Depending on their type, commutation tickets are valid for either one week or one month from the first day of validity. The period of validity is indicated on the ticket. Within the period of validity, you can use this ticket as often as you like. Commutation tickets are available for 2nd class.

B.1.1.7.4For which areas can you buy this ticket?

B.1.1.7.4.1You can buy this ticket offer for all ÖBB routes.

B.1.1.7.4.2You can buy this ticket offer for SZ routes in Slovenia.

B.1.1.7.5Where is this ticket valid?

B.1.1.7.5.1The route is indicated on the ticket.

B.1.1.7.5.2You can also take a different route if it is less expensive. However, you will not be refunded for the difference to the more expensive route.

B.1.1.7.5.3If you take a different route which is more expensive, you will need to pay the difference to the original ticket.

B.1.1.7.6On which trains and buses is this ticket valid?

B.1.1.7.6.1With this ticket, you can travel on all of our long-distance and local trains as well as on ÖBB IC buses within Austria.

B.1.1.7.6.2With this ticket, you can travel on all SZ trains in Slovenia.

B.1.1.7.6.3For your bicycle, you will need a reservation when travelling on long-distance trains. Without a reservation, we will unfortunately not be able to transport your bicycle. On our buses, we cannot transport bicycles at all.

B.1.1.7.7For which comfort categories can you buy this ticket?

B.1.1.7.7.1You can buy this ticket for 1st and 2nd class.

B.1.1.7.7.2If you decide to change from 2nd to 1st class, you need to pay the difference between the two classes for the requested route.

B.1.1.7.8For how many passengers can you buy this ticket?

B.1.1.7.8.1The single ticket allows up to 99 passengers to travel together.

B.1.1.7.8.2When purchasing this ticket via shop.oebbtickets.at, a maximum of 6 passengers can travel together.

B.1.1.7.8.3If you buy this ticket for 24 or more passengers, you will need a reservation. For this, the provisions of Section B.2.1 apply.

B.1.1.7.8.4Commutation tickets for passengers as well as single tickets and commutation tickets for your bicycle and dog can be purchased individually.

B.1.1.7.9What reimbursement options do you have for this ticket?

B.1.1.7.9.1You can have your tickets refunded prior to the first day of validity without any fees being charged.

B.1.1.7.9.2From the first day of validity onwards, your tickets can no longer be refunded.

B.1.1.7.9.3If you are travelling together with six or more persons per individual ticket, a refund is only possible up until 3 days prior to the departure of the train.

B.1.1.7.10Where can you buy this ticket?

B.1.1.7.10.1Single tickets for passengers, dogs and bicycles are available at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• ÖBB ticket vending machine
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.1.7.10.2Commutation tickets for passengers, dogs and bicycles are available at the following points of sale:

• ÖBB ticket counter
• ÖBB ticket vending machine
• Customer service +43 5 1717
• Travel agencies and other agencies selling ÖBB tickets

B.1.1.7.11For which customer groups is this offer available?

B.1.1.7.11.1This ticket is available for the customer groups children, adults, Vorteilscard, Österreichcard, passengers with an Austrian disability pass, companions of passengers with disabilities, passengers with disabilities in wheelchairs, ÖBB business account, dogs, bicycle, groups and Railplus.

B.1.1.8For trips to Italy with ÖBB via Tarvisio using standard tickets

B.1.1.8.1When is this ticket offer available?

B.1.1.8.1.1This ticket offer is available until revoked.

B.1.1.8.2How long in advance can you buy this ticket?

B.1.1.8.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.1.8.3When and for how long is this ticket valid?

B.1.1.8.3.1The one-way ticket is valid for 2 days.

B.1.1.8.4For which areas can you buy this ticket?

B.1.1.8.4.1You can buy this ticket offer for all ÖBB routes.

B.1.1.8.4.2You can buy this ticket offer for routes from Tarvisio Boscoverde to the following train stations in Italy:

• Udine
• Pordenone
• Treviso Centrale
• Venezia Mestre
• Venezia Santa Lucia

B.1.1.8.5Where is this ticket valid?

B.1.1.8.5.1The route is indicated on the ticket.

B.1.1.8.5.2You can also take a different route in Austria if it is less expensive. However, you will not be refunded for the difference to the more expensive route.

B.1.1.8.5.3If you take a different route in Austria which is more expensive, you will need to pay the difference to the original ticket.

B.1.1.8.6On which trains and buses is this ticket valid?

B.1.1.8.6.1With this ticket, you can travel on all of our long-distance and local trains as well as on ÖBB buses within Austria.

B.1.1.8.6.2With this ticket, you can travel on ÖBB trains between Tarvisio and Venezia Santa Lucia.

B.1.1.8.6.3For your bicycle, you will need a reservation when travelling on long-distance trains. Without a reservation, we will unfortunately not be able to transport your bicycle. On our buses, we cannot transport bicycles at all.

B.1.1.8.7For which comfort categories can you buy this ticket?

B.1.1.8.7.1You can buy this ticket for 1st and 2nd class.

B.1.1.8.7.2If you decide to change from 2nd to 1st class, you need to pay the difference between the two classes for the requested route.

B.1.1.8.8For how many passengers can you buy this ticket?

B.1.1.8.8.1The single ticket allows up to 99 passengers to travel together.

B.1.1.8.8.2When purchasing this ticket via shop.oebbtickets.at, a maximum of 6 passengers can travel together.

B.1.1.8.8.3If you buy this ticket for 24 or more passengers, you will need a reservation. For this, the provisions of Section B.2.1 apply.

B.1.1.8.9What reimbursement options do you have for this ticket?

B.1.1.8.9.1You can have your tickets refunded prior to the first day of validity without any fees being charged.

B.1.1.8.9.2From the first day of validity onwards, your tickets can no longer be refunded.

B.1.1.8.9.3If you are travelling together with six or more persons per individual ticket, a refund is only possible up until 3 days prior to the departure of the train.

B.1.1.8.10Where can you buy this ticket?

B.1.1.8.10.1Single tickets for passengers, dogs and bicycles are available at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• ÖBB ticket vending machine
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.1.8.11For which customer groups is this offer available?

B.1.1.8.11.1This ticket is available for the customer groups children, adults, Vorteilscard, Österreichcard, passengers with an Austrian disability pass, companions of passengers with disabilities, passengers with disabilities in wheelchairs, ÖBB business account, dogs, bicycle, groups, Railplus and cruise transfer.

B.1.1.9For trips to Italy with Micotra and FUC using standard tickets

B.1.1.9.1When is this ticket offer available?

B.1.1.9.1.1This ticket offer is available until revoked.

B.1.1.9.2How long in advance can you buy this ticket?

B.1.1.9.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.1.9.3When and for how long is this ticket valid?

B.1.1.9.3.1The 2nd class ticket is valid for 2 days.

B.1.1.9.3.2Depending on their type, commutation tickets are valid for either one week or one month from the first day of validity. The period of validity is indicated on the ticket. Within the period of validity, you can use this ticket as often as you like. Commutation tickets are available for 2nd class.

B.1.1.9.4For which areas can you buy this ticket?

B.1.1.9.4.1You can buy this ticket offer for all ÖBB routes.

B.1.1.9.4.2You can buy this ticket offer for routes from Tarvisio Boscoverde to the following train stations in Italy:

• Ugovizza
• Pontebba
• Carnia
• Venzone
• Gemona del Friuli
• Udine
• Palmanova
• Cervignano-Aquilea-Grado
• Trieste Airport
• Monfalcone
• Trieste Centrale

B.1.1.9.5Where is this ticket valid?

B.1.1.9.5.1The route is indicated on the ticket.

B.1.1.9.6On which trains and buses is this ticket valid?

B.1.1.9.6.1With this ticket you travel in the Micotra regional express to Udine via Tarvisio Boscoverde and on some days to Trieste Centrale.

B.1.1.9.7For which comfort categories can you buy this ticket?

B.1.1.9.7.1You can buy this ticket for 2nd class.

B.1.1.9.8For how many passengers can you buy this ticket?

B.1.1.9.8.1The single ticket allows up to 99 passengers to travel together.

B.1.1.9.8.2When purchasing this ticket via shop.oebbtickets.at, a maximum of 6 passengers can travel together.

B.1.1.9.8.3If you buy this ticket for 24 or more passengers, you will need a reservation. For this, the provisions of Section B.2.1 apply.

B.1.1.9.8.4Commutation tickets for passengers as well as single tickets and commutation tickets for your bicycle and dog can be purchased individually.

B.1.1.9.9What reimbursement options do you have for this ticket?

B.1.1.9.9.1You can have your tickets refunded prior to the first day of validity without any fees being charged.

B.1.1.9.9.2From the first day of validity onwards, your tickets can no longer be refunded.

B.1.1.9.9.3If you are travelling together with six or more persons per individual ticket, a refund is only possible up until 3 days prior to the departure of the train.

B.1.1.9.10Where can you buy this ticket?

B.1.1.9.10.1Single tickets for passengers, dogs and bicycles are available at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• ÖBB ticket vending machine
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets
• From our employees on the Micotra regional express train between Villach Central Station and Udine.

B.1.1.9.10.2Commutation tickets for passengers, dogs and bicycles are available at the following points of sale:

• ÖBB ticket counter
• ÖBB ticket vending machine
• Customer service +43 5 1717
• Travel agencies and other agencies selling ÖBB tickets

B.1.1.9.11For which customer groups is this offer available?

B.1.1.9.11.1This ticket is available for the customer groups children, adults, Vorteilscard, Österreichcard, passengers with an Austrian disability pass, companions of passengers with disabilities, passengers with disabilities in wheelchairs, ÖBB business account, dogs, bicycle, groups and Railplus.

B.1.1.10For trips to South Tyrol using standard tickets

B.1.1.10.1When is this ticket offer available?

B.1.1.10.1.1This ticket offer is available until revoked.

B.1.1.10.2How long in advance can you buy this ticket?

B.1.1.10.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.1.10.3When and for how long is this ticket valid?

B.1.1.10.3.1The one-way ticket is valid for 2 days.

B.1.1.10.4For which areas can you buy this ticket?

B.1.1.10.4.1You can buy this ticket offer for all ÖBB routes.

B.1.1.10.4.2You can buy this ticket offer for the following routes in South Tyrol (Italy):

• all train stations on the route between Brennero/Brenner – Bolzano/Bozen – Mezzocorona (timetable 100 of the South Tyrol Transport Association)
• all train stations on the route between Bolzano/Bozen – Merano/Meran (timetable 200 of the South Tyrol Transport Association)
• all train stations on the route between Merano/Meran – Mals (timetable 250 of the South Tyrol Transport Association)
• all train stations on the route between San Candido/Innichen – Fortezza/Franzensfeste (timetable 400 of the South Tyrol Transport Association)

B.1.1.10.5Where is this ticket valid?

B.1.1.10.5.1The route is indicated on the ticket.

B.1.1.10.5.2You can also take a different route if it is less expensive. However, you will not be refunded for the difference to the more expensive route.

B.1.1.10.5.3If you take a different route which is more expensive, you will need to pay the difference to the original ticket.

B.1.1.10.6On which trains and buses is this ticket valid?

B.1.1.10.6.1With this ticket, you can travel on all of our long-distance and local trains as well as on ÖBB buses within Austria.

B.1.1.10.6.2With single tickets for passengers, you can travel on the regional trains in South Tyrol.

B.1.1.10.7For which comfort categories can you buy this ticket?

B.1.1.10.7.1You can buy this ticket for 1st and 2nd class.

B.1.1.10.7.2If you decide to change from 2nd to 1st class, you need to pay the difference between the two classes for the requested route.

B.1.1.10.8For how many passengers can you buy this ticket?

B.1.1.10.8.1The single ticket allows up to 99 passengers to travel together.

B.1.1.10.8.2When purchasing this ticket via shop.oebbtickets.at, a maximum of 6 passengers can travel together.

B.1.1.10.8.3If you buy this ticket for 24 or more passengers, you will need a reservation. For this, the provisions of Section B.2.1 apply.

B.1.1.10.9What reimbursement options do you have for this ticket?

B.1.1.10.9.1You can have your tickets refunded prior to the first day of validity without any fees being charged.

B.1.1.10.9.2From the first day of validity onwards, your tickets can no longer be refunded.

B.1.1.10.10Where can you buy this ticket?

B.1.1.10.10.1Single tickets for passengers are available at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• ÖBB ticket vending machine
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.1.10.11For which customer groups is this offer available?

B.1.1.10.11.1This ticket is available for the customer groups children, adults, Vorteilscard, Österreichcard, passengers with an Austrian disability pass, companions of passengers with disabilities, passengers with disabilities in wheelchairs, ÖBB business account, dogs, bicycle and groups.

B.1.1.11For trips to Italy with the DB ÖBB Brenner transport cooperation using standard tickets

B.1.1.11.1When is this ticket offer available?

B.1.1.11.1.1This ticket offer is available until revoked.

B.1.1.11.2How long in advance can you buy this ticket?

B.1.1.11.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.1.11.3When and for how long is this ticket valid?

B.1.1.11.3.1The ticket is valid for 2 days.

B.1.1.11.4For which areas can you buy this ticket?

B.1.1.11.4.1You can buy this ticket offer for all ÖBB routes.

B.1.1.11.4.2This ticket offer is valid for the Railjet Xpress of the ÖBB and for Eurocity trains of the ÖBB DB Brenner transport cooperation to Venezia Santa Lucia and Bologna Centrale via Brenner to the following train stations in Italy:

• Brenner
• Sterzing
• Franzensfeste
• Brixen
• Bozen
• Trento
• Rovereto
• Verona Porta Nuova
• Bologna Centrale
• Rimini
• Vicenza
• Padova
• Venezia Mestre
• Venezia Santa Lucia

B.1.1.11.5Where is this ticket valid?

B.1.1.11.5.1The route is indicated on the ticket.

B.1.1.11.5.2You can also take a different route on our trains if it is less expensive. However, you will not be refunded for the difference to the more expensive route.

B.1.1.11.5.3If you take a different route with our trains which is more expensive, you will need to pay the difference to the original ticket.

B.1.1.11.6On which trains and buses is this ticket valid?

B.1.1.11.6.1With this ticket, you can travel on all of our long-distance and local trains as well as on ÖBB buses within Austria.

B.1.1.11.6.2With this ticket, you can travel on all Railjet Xpress of the ÖBB and Eurocity trains of the DB ÖBB Brenner transport cooperation.

B.1.1.11.6.3For your bicycle, you will need a reservation when travelling on long-distance trains. Without a reservation, we will unfortunately not be able to transport your bicycle. On our buses, we cannot transport bicycles at all.

B.1.1.11.7For which comfort categories can you buy this ticket?

B.1.1.11.7.1You can buy this ticket for 1st and 2nd class.

B.1.1.11.7.2If you decide to change from 2nd to 1st class, you need to pay the difference between the two classes for the requested route.

B.1.1.11.8For how many passengers can you buy this ticket?

B.1.1.11.8.1The single ticket allows up to 99 passengers to travel together.

B.1.1.11.8.2When purchasing this ticket via shop.oebbtickets.at, a maximum of 6 passengers can travel together.

B.1.1.11.8.3If you buy this ticket for 24 or more passengers, you will need a reservation. For this, the provisions of Section B.2.1 apply.

B.1.1.11.9What reimbursement options do you have for this ticket?

B.1.1.11.9.1You can have your tickets refunded prior to the first day of validity without any fees being charged.

B.1.1.11.9.2From the first day of validity onwards, your tickets can no longer be refunded.

B.1.1.11.9.3If you are travelling together with six or more persons per individual ticket, a refund is only possible up until 3 days prior to the departure of the train.

B.1.1.11.10Where can you buy this ticket?

B.1.1.11.10.1Single tickets for passengers, dogs and bicycles are available at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• ÖBB ticket vending machine
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.1.11.11For which customer groups is this offer available?

B.1.1.11.11.1This ticket is available for the customer groups children, adults, Vorteilscard, Österreichcard, passengers with an Austrian disability pass, companions of passengers with disabilities, passengers with disabilities in wheelchairs, ÖBB business account, dogs, bicycle, groups, Railplus and cruise transfer.

B.1.1.12For trips to Luxembourg, Belgium, the Netherlands and Denmark using standard tickets

B.1.1.12.1When is this ticket offer available?

B.1.1.12.1.1This ticket offer is available until revoked.

B.1.1.12.2How long in advance can you buy this ticket?

B.1.1.12.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.1.12.3When and for how long is this ticket valid?

B.1.1.12.3.1The one-way ticket is valid for 2 days.

B.1.1.12.4For which areas can you buy this ticket?

B.1.1.12.4.1You can buy this ticket offer for all ÖBB routes.

B.1.1.12.4.2This ticket offer is valid on the trains operated by Chemin de Fer Luxembourgeois (CFL) in Luxembourg.

B.1.1.12.4.3This ticket offer is valid on the trains operated by Nationale Maatschappij van de Belgische Spoorwegen/Société Nationale de Chemins de Fer Belge (NMBS/SNCB) in Belgium.

B.1.1.12.4.4This ticket offer is valid on the trains operated by Nederlands Spoorwegen (NS) in the Netherlands.

B.1.1.12.4.5This ticket offer is valid on the trains operated by Danske Statsbaner (DSB) in Denmark.

B.1.1.12.5Where is this ticket valid?

B.1.1.12.5.1The route is indicated on the ticket.

B.1.1.12.5.2You can also take a different route if it is less expensive. However, you will not be refunded for the difference to the more expensive route.

B.1.1.12.5.3If you take a different route which is more expensive, you will need to pay the difference to the original ticket.

B.1.1.12.6On which trains and buses is this ticket valid?

B.1.1.12.6.1With this ticket, you can travel on all of our long-distance and local trains as well as on ÖBB buses within Austria.

B.1.1.12.6.2With this ticket, you can travel on all CFL, NMBS/SNCB, NS and DSB trains.

B.1.1.12.6.3For your bicycle, you will need a reservation when travelling on long-distance trains. Without a reservation, we will unfortunately not be able to transport your bicycle. On our buses, we cannot transport bicycles at all.

B.1.1.12.7For which comfort categories can you buy this ticket?

B.1.1.12.7.1You can buy this ticket for 1st and 2nd class.

B.1.1.12.7.2If you decide to change from 2nd to 1st class, you need to pay the difference between the two classes for the requested route.

B.1.1.12.8For how many passengers can you buy this ticket?

B.1.1.12.8.1The single ticket allows up to 99 passengers to travel together.

B.1.1.12.8.2When purchasing this ticket via shop.oebbtickets.at, a maximum of 6 passengers can travel together.

B.1.1.12.8.3If you buy this ticket for 24 or more passengers, you will need a reservation. For this, the provisions of Section B.2.1 apply.

B.1.1.12.9What reimbursement options do you have for this ticket?

B.1.1.12.9.1You can have your tickets refunded prior to the first day of validity without any fees being charged.

B.1.1.12.9.2From the first day of validity onwards, your tickets can no longer be refunded.

B.1.1.12.9.3If you are travelling together with six or more persons per individual ticket, a refund is only possible up until 3 days prior to the departure of the train.

B.1.1.12.10Where can you buy this ticket?

B.1.1.12.10.1Single tickets for passengers, dogs and bicycles are available at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• ÖBB ticket vending machine
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.1.12.11For which customer groups is this offer available?

B.1.1.12.11.1This ticket is available for the customer groups children, adults, Vorteilscard, Österreichcard, passengers with an Austrian disability pass, companions of passengers with disabilities, passengers with disabilities in wheelchairs, ÖBB business account, dogs, bicycle, groups and Railplus.

B.1.1.13For trips to Poland, Serbia, Croatia and Romania using standard tickets

B.1.1.13.1When is this ticket offer available?

B.1.1.13.1.1This ticket offer is available until revoked.

B.1.1.13.2How long in advance can you buy this ticket?

B.1.1.13.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.1.13.3When and for how long is this ticket valid?

B.1.1.13.3.1The one-way ticket is valid for 2 days.

B.1.1.13.4For which areas can you buy this ticket?

B.1.1.13.4.1You can buy this ticket offer for all ÖBB routes.

B.1.1.13.4.2This ticket offer is valid on the trains and routes operated by Polskie Koleje Państwowe (PKP) and Przewozy Regionalne in Poland.

B.1.1.13.4.3This ticket offer is valid on the trains and routes operated by Srbija Voz (SV) in Serbia.

B.1.1.13.4.4This ticket offer is valid on the trains and routes operated by Hrvatske Željeznice (HZ) in Croatia.

B.1.1.13.4.5This ticket offer is valid on the trains and routes operated by Căile Ferate Române Călători (CFR) in Romania.

B.1.1.13.5Where is this ticket valid?

B.1.1.13.5.1The route is indicated on the ticket.

B.1.1.13.5.2You can also take a different route if it is less expensive. However, you will not be refunded for the difference to the more expensive route.

B.1.1.13.5.3If you take a different route which is more expensive, you will need to pay the difference to the original ticket.

B.1.1.13.6On which trains and buses is this ticket valid?

B.1.1.13.6.1With this ticket, you can travel on all of our long-distance and local trains as well as on ÖBB buses within Austria.

B.1.1.13.6.2With this ticket, you can travel on all PKP, SV, HZ and CFR trains.

B.1.1.13.6.3For your bicycle, you will need a reservation when travelling on long-distance trains. Without a reservation, we will unfortunately not be able to transport your bicycle. On our buses, we cannot transport bicycles at all.

B.1.1.13.7For which comfort categories can you buy this ticket?

B.1.1.13.7.1You can buy this ticket for 1st and 2nd class.

B.1.1.13.7.2If you decide to change from 2nd to 1st class, you need to pay the difference between the two classes for the requested route.

B.1.1.13.8For how many passengers can you buy this ticket?

B.1.1.13.8.1The single ticket allows up to 99 passengers to travel together.

B.1.1.13.8.2When purchasing this ticket via shop.oebbtickets.at, a maximum of 6 passengers can travel together.

B.1.1.13.8.3If you buy this ticket for 24 or more passengers, you will need a reservation. For this, the provisions of Section B.2.1 apply.

B.1.1.13.9What reimbursement options do you have for this ticket?

B.1.1.13.9.1You can have your tickets refunded prior to the first day of validity without any fees being charged.

B.1.1.13.9.2From the first day of validity onwards, your tickets can no longer be refunded.

B.1.1.13.9.3If you are travelling together with six or more persons per individual ticket, a refund is only possible up until 3 days prior to the departure of the train.

B.1.1.13.10Where can you buy this ticket?

B.1.1.13.10.1Single tickets for passengers, dogs and bicycles are available at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• ÖBB ticket vending machine
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.1.13.11For which customer groups is this offer available?

B.1.1.13.11.1This ticket is available for the customer groups children, adults, Vorteilscard, Österreichcard, passengers with an Austrian disability pass, companions of passengers with disabilities, passengers with disabilities in wheelchairs, ÖBB business account, dogs, bicycle, groups and Railplus.

B.1.1.14For trips with the ÖBB night trains to destinations abroad using standard tickets

B.1.1.14.1.1There is no offer for this.

B.1.2.1For trips to Germany with Deutsche Bahn using Sparschiene

B.1.2.1.1When is this ticket offer available?

B.1.2.1.1.1This ticket offer is available until revoked.

B.1.2.1.2How long in advance can you buy this ticket?

B.1.2.1.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.2.1.2.2You can only buy this ticket up to 1 minute before the departure of the train.

B.1.2.1.3When and for how long is this ticket valid?

B.1.2.1.3.1On long-distance and cross-border local trains, this ticket is valid only on the day of validity and on the trains booked. Both are indicated on the ticket.

B.1.2.1.3.2For local trains in Austria in the pre- and post-carriage of long-distance trains, you can also take an earlier or later train.

B.1.2.1.3.3This ticket is not valid on any other train.

B.1.2.1.3.4You cannot interrupt your journey in between.

B.1.2.1.3.5If you miss a connecting train due to a train delay, you take the next possible train to your destination station. If necessary, please have the delay confirmed by our train attendants.

B.1.2.1.3.6Sparschiene tickets are personal tickets, regardless of how you receive them. They are made out to the name(s) of the passenger(s) you have stated when booking. When the tickets are checked, the passengers stated on the ticket must produce a photo ID showing their age.

B.1.2.1.3.7If you cannot identify yourself or if the names of the passengers do not match the names on the ticket, the regulations for passengers without a valid ticket of the respective railway apply.

B.1.2.1.4For which area can you buy this ticket?

B.1.2.1.4.1You can buy this ticket offer for all ÖBB routes.

B.1.2.1.4.2You can buy this ticket offer for routes operated by the state-owned (Deutsche Bahn, DB) and non-state-owned railways in tariff cooperation with DB.

B.1.2.1.5Where is the ticket valid?

B.1.2.1.5.1The ticket is only valid along the route of your booked trains and connections.

B.1.2.1.5.2The route is indicated on the ticket.

B.1.2.1.5.3You cannot use any other route.

B.1.2.1.6On which trains and buses is this ticket valid?

B.1.2.1.6.1Within Austria, this ticket is valid for long-distance trains and IC buses as well as for local trains before and after long-distance trips.

B.1.2.1.6.2You can buy this ticket offer for trains operated by the state-owned (Deutsche Bahn, DB) and non-state-owned railways in tariff cooperation with DB.

B.1.2.1.7For which comfort categories can you buy this ticket?

B.1.2.1.7.1You can buy this ticket for 1st and 2nd class.

B.1.2.1.7.2If you decide to change class from 1st class to business class on the train, the provisions of the guide for travelling with ÖBB in Austria apply.

B.1.2.1.7.3No other change of class is possible.

B.1.2.1.8For how many passengers can you buy this ticket?

B.1.2.1.8.1Up to 6 passengers can travel together using this ticket offer.

B.1.2.1.9What reimbursement options do you have for this ticket?

B.1.2.1.9.1You cannot have this ticket refunded prior to the first day of validity.

B.1.2.1.9.2From the first day of validity onwards, you cannot have this ticket refunded.

B.1.2.1.10Where can you buy this ticket?

B.1.2.1.10.1You can buy this ticket at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• via nightjet.com
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.2.1.11For which customer groups is this offer available?

B.1.2.1.11.1This ticket is available for the customer groups children and adults. Please specify the names of the children when booking via shop.oebbtickets.at. Please note: The total number of passengers per ticket specified in Section B.1.2.1.8 may not be exceeded.

B.1.2.2For trips to Switzerland using Sparschiene

B.1.2.2.1When is this ticket offer available?

B.1.2.2.1.1This ticket offer is available until revoked.

B.1.2.2.2How long in advance can you buy this ticket?

B.1.2.2.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.2.2.2.2You can only buy this ticket up to 1 minute before the departure of the train.

B.1.2.2.3When and for how long is this ticket valid?

B.1.2.2.3.1On long-distance and cross-border local trains, this ticket is valid only on the day of validity and on the trains booked. Both are indicated on the ticket.

B.1.2.2.3.2For local trains in Austria in the pre- and post-carriage of long-distance trains, you can also take an earlier or later train.

B.1.2.2.3.3This ticket is not valid on any other train.

B.1.2.2.3.4You cannot interrupt your journey in between.

B.1.2.2.3.5If you miss a connecting train due to a train delay, you take the next possible train to your destination station. If necessary, please have the delay confirmed by our train attendants.

B.1.2.2.3.6Sparschiene tickets are personal tickets, regardless of how you receive them. They are made out to the name(s) of the passenger(s) you have stated when booking. When the tickets are checked, the passengers stated on the ticket must produce a photo ID showing their age.

B.1.2.2.3.7If you cannot identify yourself or if the names of the passengers do not match the names on the ticket, the regulations for passengers without a valid ticket of the respective railway apply.

B.1.2.2.4For which area can you buy this ticket?

B.1.2.2.4.1You can buy this ticket offer for all ÖBB routes.

B.1.2.2.4.2You can buy this ticket offer for all routes operated by the Swiss Federal Railways (SBB) and its cooperating cantonal and private railways.

B.1.2.2.5Where is the ticket valid?

B.1.2.2.5.1The ticket is only valid along the route of your booked trains and connections.

B.1.2.2.5.2The route is indicated on the ticket.

B.1.2.2.5.3You cannot use any other route.

B.1.2.2.6On which trains and buses is this ticket valid?

B.1.2.2.6.1Within Austria, this ticket is valid for long-distance trains and IC buses as well as for local trains before and after long-distance trips.

B.1.2.2.6.2You can buy this ticket offer for trains operated by the Swiss Federal Railways (SBB) and its cooperating cantonal and private railways.

B.1.2.2.7For which comfort categories can you buy this ticket?

B.1.2.2.7.1You can buy this ticket for 1st and 2nd class.

B.1.2.2.7.2If you decide to change class from 1st class to business class on the train, the provisions of the guide for travelling with ÖBB in Austria apply.

B.1.2.2.7.3No other change of class is possible.

B.1.2.2.8For how many passengers can you buy this ticket?

B.1.2.2.8.1Up to 6 passengers can travel together using this ticket offer.

B.1.2.2.9What reimbursement options do you have for this ticket?

B.1.2.2.9.1You cannot have this ticket refunded prior to the first day of validity.

B.1.2.2.9.2From the first day of validity onwards, you cannot have this ticket refunded.

B.1.2.2.10Where can you buy this ticket?

B.1.2.2.10.1You can buy this ticket at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.2.2.11For which customer groups is this offer available?

B.1.2.2.11.1This ticket is available for the customer groups children and adults. Please specify the names of the children when booking via shop.oebbtickets.at. Please note: The total number of passengers per ticket specified in Section B.1.2.2.8 may not be exceeded.

B.1.2.3For trips to the Czech Republic with CD using Sparschiene

B.1.2.3.1When is this ticket offer available?

B.1.2.3.1.1This ticket offer is available until revoked.

B.1.2.3.2How long in advance can you buy this ticket?

B.1.2.3.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.2.3.2.2You can only buy this ticket up to 1 minute before the departure of the train.

B.1.2.3.3When and for how long is this ticket valid?

B.1.2.3.3.1On long-distance and cross-border local trains, this ticket is valid only on the day of validity and on the trains booked. Both are indicated on the ticket.

B.1.2.3.3.2For local trains in Austria in the pre- and post-carriage of long-distance trains, you can also take an earlier or later train.

B.1.2.3.3.3This ticket is not valid on any other train.

B.1.2.3.3.4You cannot interrupt your journey in between.

B.1.2.3.3.5If you miss a connecting train due to a train delay, you take the next possible train to your destination station. If necessary, please have the delay confirmed by our train attendants.

B.1.2.3.3.6Sparschiene tickets are personal tickets, regardless of how you receive them. They are made out to the name(s) of the passenger(s) you have stated when booking. When the tickets are checked, the passengers stated on the ticket must produce a photo ID showing their age.

B.1.2.3.3.7If you cannot identify yourself or if the names of the passengers do not match the names on the ticket, the regulations for passengers without a valid ticket of the respective railway apply.

B.1.2.3.4For which area can you buy this ticket?

B.1.2.3.4.1You can buy this ticket offer for all ÖBB routes.

B.1.2.3.4.2You can buy this ticket offer for all routes operated by CD in the Czech Republic.

B.1.2.3.5Where is the ticket valid?

B.1.2.3.5.1The ticket is only valid along the route of your booked trains and connections.

B.1.2.3.5.2The route is indicated on the ticket.

B.1.2.3.5.3You cannot use any other route.

B.1.2.3.6On which trains and buses is this ticket valid?

B.1.2.3.6.1Within Austria, this ticket is valid for long-distance trains and IC buses as well as for local trains before and after long-distance trips.

B.1.2.3.6.2You can buy this ticket offer for trains operated by CD in the Czech Republic.

B.1.2.3.7For which comfort categories can you buy this ticket?

B.1.2.3.7.1You can buy this ticket for 1st and 2nd class.

B.1.2.3.7.2If you decide to change class from 1st class to business class on the train, the provisions of the guide for travelling with ÖBB in Austria apply.

B.1.2.3.7.3No other change of class is possible.

B.1.2.3.8For how many passengers can you buy this ticket?

B.1.2.3.8.1Up to 6 passengers can travel together using this ticket offer.

B.1.2.3.9What reimbursement options do you have for this ticket?

B.1.2.3.9.1You cannot have this ticket refunded prior to the first day of validity.

B.1.2.3.9.2From the first day of validity onwards, you cannot have this ticket refunded.

B.1.2.3.10Where can you buy this ticket?

B.1.2.3.10.1You can buy this ticket at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.2.3.11For which customer groups is this offer available?

B.1.2.3.11.1This ticket is available for the customer groups children and adults. Please specify the names of the children when booking via shop.oebbtickets.at. Please note: The total number of passengers per ticket specified in Section B.1.2.3.8 may not be exceeded.

B.1.2.4For trips to Hungary with MAV and GYSEV using Sparschiene

B.1.2.4.1When is this ticket offer available?

B.1.2.4.1.1This ticket offer is available until revoked.

B.1.2.4.2How long in advance can you buy this ticket?

B.1.2.4.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.2.4.2.2You can only buy this ticket up to 1 minute before the departure of the train.

B.1.2.4.3When and for how long is this ticket valid?

B.1.2.4.3.1On long-distance and cross-border local trains, this ticket is valid only on the day of validity and on the trains booked. Both are indicated on the ticket.

B.1.2.4.3.2For local trains in Austria in the pre- and post-carriage of long-distance trains, you can also take an earlier or later train.

B.1.2.4.3.3This ticket is not valid on any other train.

B.1.2.4.3.4You cannot interrupt your journey in between.

B.1.2.4.3.5If you miss a connecting train due to a train delay, you take the next possible train to your destination station. If necessary, please have the delay confirmed by our train attendants.

B.1.2.4.3.6Sparschiene tickets are personal tickets, regardless of how you receive them. They are made out to the name(s) of the passenger(s) you have stated when booking. When the tickets are checked, the passengers stated on the ticket must produce a photo ID showing their age.

B.1.2.4.3.7If you cannot identify yourself or if the names of the passengers do not match the names on the ticket, the regulations for passengers without a valid ticket of the respective railway apply.

B.1.2.4.4For which area can you buy this ticket?

B.1.2.4.4.1You can buy this ticket offer for all ÖBB routes.

B.1.2.4.4.2You can buy this ticket offer for all routes operated by MAV and GYSEV in Hungary.

B.1.2.4.5Where is the ticket valid?

B.1.2.4.5.1The ticket is only valid along the route of your booked trains and connections.

B.1.2.4.5.2The route is indicated on the ticket.

B.1.2.4.5.3You cannot use any other route.

B.1.2.4.6On which trains and buses is this ticket valid?

B.1.2.4.6.1Within Austria, this ticket is valid for long-distance trains and IC buses as well as for local trains before and after long-distance trips.

B.1.2.4.6.2You can buy this ticket offer for trains operated by MAV and GYSEV in Hungary.

B.1.2.4.7For which comfort categories can you buy this ticket?

B.1.2.4.7.1You can buy this ticket for 1st and 2nd class.

B.1.2.4.7.2If you decide to change class from 1st class to business class on the train, the provisions of the guide for travelling with ÖBB in Austria apply.

B.1.2.4.7.3No other change of class is possible.

B.1.2.4.8For how many passengers can you buy this ticket?

B.1.2.4.8.1Up to 6 passengers can travel together using this ticket offer.

B.1.2.4.9What reimbursement options do you have for this ticket?

B.1.2.4.9.1You cannot have this ticket refunded prior to the first day of validity.

B.1.2.4.9.2From the first day of validity onwards, you cannot have this ticket refunded.

B.1.2.4.10Where can you buy this ticket?

B.1.2.4.10.1You can buy this ticket at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.2.4.11For which customer groups is this offer available?

B.1.2.4.11.1This ticket is available for the customer groups children and adults. Please specify the names of the children when booking via shop.oebbtickets.at. Please note: The total number of passengers per ticket specified in Section B.1.2.4.8 may not be exceeded.

B.1.2.5For trips to Slovakia with ZSSK using Sparschiene

B.1.2.5.1When is this ticket offer available?

B.1.2.5.1.1This ticket offer is available until revoked.

B.1.2.5.2How long in advance can you buy this ticket?

B.1.2.5.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.2.5.2.2You can only buy this ticket up to 1 minute before the departure of the train.

B.1.2.5.3When and for how long is this ticket valid?

B.1.2.5.3.1On long-distance and cross-border local trains, this ticket is valid only on the day of validity and on the trains booked. Both are indicated on the ticket.

B.1.2.5.3.2For local trains in Austria in the pre- and post-carriage of long-distance trains, you can also take an earlier or later train.

B.1.2.5.3.3This ticket is not valid on any other train.

B.1.2.5.3.4You cannot interrupt your journey in between.

B.1.2.5.3.5If you miss a connecting train due to a train delay, you take the next possible train to your destination station. If necessary, please have the delay confirmed by our train attendants.

B.1.2.5.3.6Sparschiene tickets are personal tickets, regardless of how you receive them. They are made out to the name(s) of the passenger(s) you have stated when booking. When the tickets are checked, the passengers stated on the ticket must produce a photo ID showing their age.

B.1.2.5.3.7If you cannot identify yourself or if the names of the passengers do not match the names on the ticket, the regulations for passengers without a valid ticket of the respective railway apply.

B.1.2.5.4For which area can you buy this ticket?

B.1.2.5.4.1You can buy this ticket offer for all ÖBB routes.

B.1.2.5.4.2You can buy this ticket offer for all routes operated by ZSSK in Slovakia.

B.1.2.5.5Where is the ticket valid?

B.1.2.5.5.1The ticket is only valid along the route of your booked trains and connections.

B.1.2.5.5.2The route is indicated on the ticket.

B.1.2.5.5.3You cannot use any other route.

B.1.2.5.6On which trains and buses is this ticket valid?

B.1.2.5.6.1Within Austria, this ticket is valid for long-distance trains and IC buses as well as for local trains before and after long-distance trips.

B.1.2.5.6.2You can buy this ticket offer for trains operated by ZSSK in Slovakia.

B.1.2.5.7For which comfort categories can you buy this ticket?

B.1.2.5.7.1You can buy this ticket for 1st and 2nd class.

B.1.2.5.7.2If you decide to change class from 1st class to business class on the train, the provisions of the guide for travelling with ÖBB in Austria apply.

B.1.2.5.7.3No other change of class is possible.

B.1.2.5.8For how many passengers can you buy this ticket?

B.1.2.5.8.1Up to 6 passengers can travel together using this ticket offer.

B.1.2.5.9What reimbursement options do you have for this ticket?

B.1.2.5.9.1You cannot have this ticket refunded prior to the first day of validity.

B.1.2.5.9.2From the first day of validity onwards, you cannot have this ticket refunded.

B.1.2.5.10Where can you buy this ticket?

B.1.2.5.10.1You can buy this ticket at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.2.5.11For which customer groups is this offer available?

B.1.2.5.11.1This ticket is available for the customer groups children and adults. Please specify the names of the children when booking via shop.oebbtickets.at. Please note: The total number of passengers per ticket specified in Section B.1.2.5.8 may not be exceeded.

B.1.2.6For trips to Slovenia with SZ using Sparschiene

B.1.2.6.1When is this ticket offer available?

B.1.2.6.1.1This ticket offer is available until revoked.

B.1.2.6.2How long in advance can you buy this ticket?

B.1.2.6.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.2.6.2.2You can only buy this ticket up to 1 minute before the departure of the train.

B.1.2.6.3When and for how long is this ticket valid?

B.1.2.6.3.1On long-distance and cross-border local trains, this ticket is valid only on the day of validity and on the trains booked. Both are indicated on the ticket.

B.1.2.6.3.2For local trains in Austria in the pre- and post-carriage of long-distance trains, you can also take an earlier or later train.

B.1.2.6.3.3This ticket is not valid on any other train.

B.1.2.6.3.4You cannot interrupt your journey in between.

B.1.2.6.3.5If you miss a connecting train due to a train delay, you take the next possible train to your destination station. If necessary, please have the delay confirmed by our train attendants.

B.1.2.6.3.6Sparschiene tickets are personal tickets, regardless of how you receive them. They are made out to the name(s) of the passenger(s) you have stated when booking. When the tickets are checked, the passengers stated on the ticket must produce a photo ID showing their age.

B.1.2.6.3.7If you cannot identify yourself or if the names of the passengers do not match the names on the ticket, the regulations for passengers without a valid ticket of the respective railway apply.

B.1.2.6.4For which area can you buy this ticket?

B.1.2.6.4.1You can buy this ticket offer for all ÖBB routes.

B.1.2.6.4.2You can buy this ticket offer for all routes operated by SZ in Slovenia.

B.1.2.6.5Where is the ticket valid?

B.1.2.6.5.1The ticket is only valid along the route of your booked trains and connections.

B.1.2.6.5.2The route is indicated on the ticket.

B.1.2.6.5.3You cannot use any other route.

B.1.2.6.6On which trains and buses is this ticket valid?

B.1.2.6.6.1Within Austria, this ticket is valid for long-distance trains and IC buses as well as for local trains before and after long-distance trips.

B.1.2.6.6.2You can buy this ticket offer for trains operated by SZ in Slovenia.

B.1.2.6.7For which comfort categories can you buy this ticket?

B.1.2.6.7.1You can buy this ticket for 1st and 2nd class.

B.1.2.6.7.2If you decide to change class from 1st class to business class on the train, the provisions of the guide for travelling with ÖBB in Austria apply.

B.1.2.6.7.3No other change of class is possible.

B.1.2.6.8For how many passengers can you buy this ticket?

B.1.2.6.8.1Up to 6 passengers can travel together using this ticket offer.

B.1.2.6.9What reimbursement options do you have for this ticket?

B.1.2.6.9.1You cannot have this ticket refunded prior to the first day of validity.

B.1.2.6.9.2From the first day of validity onwards, you cannot have this ticket refunded.

B.1.2.6.10Where can you buy this ticket?

B.1.2.6.10.1You can buy this ticket at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.2.6.11For which customer groups is this offer available?

B.1.2.6.11.1This ticket is available for the customer groups children and adults. Please specify the names of the children when booking via shop.oebbtickets.at. Please note: The total number of passengers per ticket specified in Section B.1.2.6.8 may not be exceeded.

B.1.2.7For trips to Italy with ÖBB via Tarvisio using Sparschiene

B.1.2.7.1When is this ticket offer available?

B.1.2.7.1.1This ticket offer is available until revoked.

B.1.2.7.2How long in advance can you buy this ticket?

B.1.2.7.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.2.7.2.2You can only buy this ticket up to 1 minute before the departure of the train or IC bus.

B.1.2.7.3When and for how long is this ticket valid?

B.1.2.7.3.1On long-distance trains, our IC buses and cross-border local trains, this ticket is valid only on the day of validity and on the trains booked. Both are indicated on the ticket.

B.1.2.7.3.2For local trains in Austria in the pre- and post-carriage of long-distance trains, you can also take an earlier or later train.

B.1.2.7.3.3This ticket is not valid on any other train.

B.1.2.7.3.4You cannot interrupt your journey in between.

B.1.2.7.3.5If you miss a connection due to a delayed train, you take the next possible ÖBB train or IC bus to your destination station. If necessary, please have the delay confirmed by our train attendants.

B.1.2.7.3.6Sparschiene tickets are personal tickets, regardless of how you receive them. They are made out to the name(s) of the passenger(s) you have stated when booking. When the tickets are checked, the passengers stated on the ticket must produce a photo ID showing their age.

B.1.2.7.3.7If you cannot identify yourself or if the names of the passengers do not match the names on the ticket, the regulations for passengers without a valid ticket of the respective railway apply.

B.1.2.7.4For which area can you buy this ticket?

B.1.2.7.4.1You can buy this ticket offer for all ÖBB routes.

B.1.2.7.4.2You can buy this ticket offer for routes from Tarvisio Boscoverde to the following train stations in Italy:

• Udine
• Pordenone
• Treviso Centrale
• Venezia Mestre
• Venezia Santa Lucia
• Venezia Tronchetto

B.1.2.7.5Where is the ticket valid?

B.1.2.7.5.1The ticket is only valid along the route of your booked trains, IC buses and connections.

B.1.2.7.5.2The route is indicated on the ticket.

B.1.2.7.5.3You cannot use any other route.

B.1.2.7.6On which trains and buses is this ticket valid?

B.1.2.7.6.1Within Austria, this ticket is valid for long-distance trains and IC buses as well as for local trains before and after long-distance trips.

B.1.2.7.6.2With this ticket, you can travel on ÖBB trains and IC buses between Tarvisio and Venice.

B.1.2.7.7For which comfort categories can you buy this ticket?

B.1.2.7.7.1You can buy this ticket for 1st and 2nd class on Eurocity trains.

B.1.2.7.7.2You can buy this ticket for 2nd class on IC buses.

B.1.2.7.7.3If you decide to change class from 1st class to business class on the train, the provisions of the guide for travelling with ÖBB in Austria apply.

B.1.2.7.7.4No other change of class is possible.

B.1.2.7.8For how many passengers can you buy this ticket?

B.1.2.7.8.1Up to 6 passengers can travel together using this ticket offer.

B.1.2.7.9What reimbursement options do you have for this ticket?

B.1.2.7.9.1You cannot have this ticket refunded prior to the first day of validity.

B.1.2.7.9.2From the first day of validity onwards, you cannot have this ticket refunded.

B.1.2.7.10Where can you buy this ticket?

B.1.2.7.10.1You can buy this ticket at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.2.7.11For which customer groups is this offer available?

B.1.2.7.11.1This ticket is available for the customer groups children and adults. Please specify the names of the children when booking via shop.oebbtickets.at. Please note: The total number of passengers per ticket specified in Section B.1.2.7.8 may not be exceeded.

B.1.2.8For trips to Italy with the DB ÖBB Brenner transport cooperation using Sparschiene and Offerta Speciale

B.1.2.8.1When is this ticket offer available?

B.1.2.8.1.1This ticket offer is available until revoked.

B.1.2.8.2How long in advance can you buy this ticket?

B.1.2.8.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.2.8.2.2You can only buy this ticket up to 1 minute before the departure of the train.

B.1.2.8.3When and for how long is this ticket valid?

B.1.2.8.3.1On long-distance and cross-border local trains, this ticket is valid only on the day of validity and on the trains booked. Both are indicated on the ticket.

B.1.2.8.3.2For local trains in Austria in the pre- and post-carriage of long-distance trains, you can also take an earlier or later train.

B.1.2.8.3.3This ticket is not valid on any other train.

B.1.2.8.3.4You cannot interrupt your journey in between.

B.1.2.8.3.5If you miss a connecting train due to a train delay, you take the next possible train to your destination station. If necessary, please have the delay confirmed by our train attendants.

B.1.2.8.3.6Sparschiene tickets are personal tickets, regardless of how you receive them. They are made out to the name(s) of the passenger(s) you have stated when booking. When the tickets are checked, the passengers stated on the ticket must produce a photo ID showing their age.

B.1.2.8.3.7If you cannot identify yourself or if the names of the passengers do not match the names on the ticket, the regulations for passengers without a valid ticket of the respective railway apply.

B.1.2.8.4For which area can you buy this ticket?

B.1.2.8.4.1You can buy this ticket offer for all ÖBB routes.

B.1.2.8.4.2This ticket offer is valid for the Railjet Xpress of the ÖBB and for Eurocity trains of the ÖBB DB Brenner transport cooperation to Venezia Santa Lucia and Bologna Centrale via Brenner to the following train stations in Italy:

• Brenner
• Sterzing
• Franzensfeste
• Brixen
• Bozen
• Trento
• Rovereto
• Verona Porta Nuova
• Bologna Centrale
• Rimini
• Vicenza
• Padova
• Venezia Mestre
• Venezia Santa Lucia

B.1.2.8.5Where is the ticket valid?

B.1.2.8.5.1The ticket is only valid along the route of your booked trains and connections.

B.1.2.8.5.2The route is indicated on the ticket.

B.1.2.8.5.3You cannot use any other route.

B.1.2.8.6On which trains and buses is this ticket valid?

B.1.2.8.6.1Within Austria, this ticket is valid for long-distance trains and IC buses as well as for local trains before and after long-distance trips.

B.1.2.8.6.2With this ticket, you can travel on all Railjet Xpress of the ÖBB and Eurocity trains of the DB ÖBB Brenner transport cooperation.

B.1.2.8.7For which comfort categories can you buy this ticket?

B.1.2.8.7.1You can buy this ticket for 1st and 2nd class.

B.1.2.8.7.2If you decide to change class from 1st class to business class on the train, the provisions of the guide for travelling with ÖBB in Austria apply.

B.1.2.8.7.3No other change of class is possible.

B.1.2.8.8For how many passengers can you buy this ticket?

B.1.2.8.8.1Up to 6 passengers can travel together using this ticket offer.

B.1.2.8.9What reimbursement options do you have for this ticket?

B.1.2.8.9.1You cannot have this ticket refunded prior to the first day of validity.

B.1.2.8.9.2From the first day of validity onwards, you cannot have this ticket refunded.

B.1.2.8.10Where can you buy this ticket?

B.1.2.8.10.1You can buy this ticket at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.2.8.11For which customer groups is this offer available?

B.1.2.8.11.1This ticket is available for the customer groups children and adults. Please specify the names of the children when booking via shop.oebbtickets.at. Please note: The total number of passengers per ticket specified in Section B.1.2.8.8 may not be exceeded.

B.1.2.9For trips to Luxembourg, Belgium, the Netherlands and Denmark using Sparschiene

B.1.2.9.1When is this ticket offer available?

B.1.2.9.1.1This ticket offer is available until revoked.

B.1.2.9.2How long in advance can you buy this ticket?

B.1.2.9.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.2.9.2.2You can only buy this ticket up to 1 minute before the departure of the train.

B.1.2.9.3When and for how long is this ticket valid?

B.1.2.9.3.1On long-distance and cross-border local trains, this ticket is valid only on the day of validity and on the trains booked. Both are indicated on the ticket.

B.1.2.9.3.2For local trains in Austria in the pre- and post-carriage of long-distance trains, you can also take an earlier or later train.

B.1.2.9.3.3This ticket is not valid on any other train.

B.1.2.9.3.4You cannot interrupt your journey in between.

B.1.2.9.3.5If you miss a connecting train due to a train delay, you take the next possible train to your destination station. If necessary, please have the delay confirmed by our train attendants.

B.1.2.9.3.6Sparschiene tickets are personal tickets, regardless of how you receive them. They are made out to the name(s) of the passenger(s) you have stated when booking. When the tickets are checked, the passengers stated on the ticket must produce a photo ID showing their age.

B.1.2.9.3.7If you cannot identify yourself or if the names of the passengers do not match the names on the ticket, the regulations for passengers without a valid ticket of the respective railway apply.

B.1.2.9.4For which area can you buy this ticket?

B.1.2.9.4.1You can buy this ticket offer for all ÖBB routes.

B.1.2.9.4.2This ticket offer is valid on the trains operated by Chemin de Fer Luxembourgeois (CFL) in Luxembourg.

B.1.2.9.4.3This ticket offer is valid on the trains operated by Nationale Maatschappij van de Belgische Spoorwegen/Société Nationale de Chemins de Fer Belge (NMBS/SNCB) in Belgium.

B.1.2.9.4.4This ticket offer is valid on the trains operated by Nederlands Spoorwegen (NS) in the Netherlands.

B.1.2.9.4.5This ticket offer is valid on the trains operated by Danske Statsbaner (DSB) in Denmark.

B.1.2.9.5Where is the ticket valid?

B.1.2.9.5.1The ticket is only valid along the route of your booked trains and connections.

B.1.2.9.5.2The route is indicated on the ticket.

B.1.2.9.5.3You cannot use any other route.

B.1.2.9.6On which trains and buses is this ticket valid?

B.1.2.9.6.1Within Austria, this ticket is valid for long-distance trains and IC buses as well as for local trains before and after long-distance trips.

B.1.2.9.6.2With this ticket, you can travel on all CFL, NMBS/SNCB, NS and DSB trains.

B.1.2.9.7For which comfort categories can you buy this ticket?

B.1.2.9.7.1You can buy this ticket for 1st and 2nd class.

B.1.2.9.7.2If you decide to change class from 1st class to business class on the train, the provisions of the guide for travelling with ÖBB in Austria apply.

B.1.2.9.7.3No other change of class is possible.

B.1.2.9.8For how many passengers can you buy this ticket?

B.1.2.9.8.1Up to 6 passengers can travel together using this ticket offer.

B.1.2.9.9What reimbursement options do you have for this ticket?

B.1.2.9.9.1You cannot have this ticket refunded prior to the first day of validity.

B.1.2.9.9.2From the first day of validity onwards, you cannot have this ticket refunded.

B.1.2.9.10Where can you buy this ticket?

B.1.2.9.10.1You can buy this ticket at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.2.9.11For which customer groups is this offer available?

B.1.2.9.11.1This ticket is available for the customer groups children and adults. Please specify the names of the children when booking via shop.oebbtickets.at. Please note: The total number of passengers per ticket specified in Section B.1.2.9.8 may not be exceeded.

B.1.2.10For trips to Poland, Serbia, Croatia and Romania using Sparschiene

B.1.2.10.1When is this ticket offer available?

B.1.2.10.1.1This ticket offer is available until revoked.

B.1.2.10.2How long in advance can you buy this ticket?

B.1.2.10.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.2.10.2.2You can buy this ticket up to 1 minute before the departure of the train.

B.1.2.10.3When and for how long is this ticket valid?

B.1.2.10.3.1On long-distance and cross-border local trains, this ticket is valid only on the day of validity and on the trains booked. Both are indicated on the ticket.

B.1.2.10.3.2For local trains in Austria in the pre- and post-carriage of long-distance trains, you can also take an earlier or later train.

B.1.2.10.3.3This ticket is not valid on any other train.

B.1.2.10.3.4You cannot interrupt your journey in between.

B.1.2.10.3.5If you miss a connecting train due to a train delay, you take the next possible train to your destination station. If necessary, please have the delay confirmed by our train attendants.

B.1.2.10.3.6Sparschiene tickets are personal tickets, regardless of how you receive them. They are made out to the name(s) of the passenger(s) you have stated when booking. When the tickets are checked, the passengers stated on the ticket must produce a photo ID showing their age.

B.1.2.10.3.7If you cannot identify yourself or if the names of the passengers do not match the names on the ticket, the regulations for passengers without a valid ticket of the respective railway apply.

B.1.2.10.4For which area can you buy this ticket?

B.1.2.10.4.1You can buy this ticket offer for all ÖBB routes.

B.1.2.10.4.2This ticket offer is valid on the trains and routes operated by Polskie Koleje Państwowe (PKP) and Przewozy Regionalne in Poland.

B.1.2.10.4.3This ticket offer is valid on the trains and routes operated by Srbija Voz (SV) in Serbia.

B.1.2.10.4.4This ticket offer is valid on the trains and routes operated by Hrvatske Željeznice (HZ) in Croatia.

B.1.2.10.4.5This ticket offer is valid on the trains and routes operated by Căile Ferate Române Călători (CFR) in Romania.

B.1.2.10.5Where is the ticket valid?

B.1.2.10.5.1The ticket is only valid along the route of your booked trains and connections.

B.1.2.10.5.2The route is indicated on the ticket.

B.1.2.10.5.3You cannot use any other route.

B.1.2.10.6On which trains and buses is this ticket valid?

B.1.2.10.6.1Within Austria, this ticket is valid for long-distance trains and IC buses as well as for local trains before and after long-distance trips.

B.1.2.10.6.2With this ticket, you can travel on all PKP, SV, HZ and CFR trains.

B.1.2.10.7For which comfort categories can you buy this ticket?

B.1.2.10.7.1You can buy this ticket for 1st and 2nd class.

B.1.2.10.7.2If you decide to change class from 1st class to business class on the train, the provisions of the guide for travelling with ÖBB in Austria apply.

B.1.2.10.7.3No other change of class is possible.

B.1.2.10.7.4No other change of class is possible.

B.1.2.10.8For how many passengers can you buy this ticket?

B.1.2.10.8.1Up to 6 passengers can travel together using this ticket offer.

B.1.2.10.9What reimbursement options do you have for this ticket?

B.1.2.10.9.1You cannot have this ticket refunded prior to the first day of validity.

B.1.2.10.9.2From the first day of validity onwards, you cannot have this ticket refunded.

B.1.2.10.10Where can you buy this ticket?

B.1.2.10.10.1You can buy this ticket at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.2.10.11For which customer groups is this offer available?

B.1.2.10.11.1This ticket is available for the customer groups children and adults. Please specify the names of the children when booking via shop.oebbtickets.at. Please note: The total number of passengers per ticket specified in Section B.1.2.10.8 may not be exceeded.

B.1.2.11For trips with the ÖBB night trains to destinations abroad using Sparschiene

B.1.2.11.1When is this ticket offer available?

B.1.2.11.1.1This ticket offer is available until revoked.

B.1.2.11.2How long in advance can you buy this ticket?

B.1.2.11.2.1This offer is available up to 180 days in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.2.11.2.2You can only buy this ticket up to 1 minute before the departure of the train.

B.1.2.11.3When and for how long is this ticket valid?

B.1.2.11.3.1This ticket is linked to a certain train. It is only valid on the day of validity, and only for the trains and seats booked. The respective information can be found on the ticket.

B.1.2.11.3.2This ticket is not valid on any other train.

B.1.2.11.3.3You cannot interrupt your journey in between.

B.1.2.11.4For which area can you buy this ticket?

B.1.2.11.4.1This ticket is available for all routes on which ÖBB night trains run.

B.1.2.11.5Where is this ticket valid?

B.1.2.11.5.1The ticket is only valid for a single trip along the route of your booked trains and connections.

B.1.2.11.5.2The route is indicated on the ticket.

B.1.2.11.5.3You cannot use any other route.

B.1.2.11.6On which trains is this ticket valid?

B.1.2.11.6.1This ticket is valid for ÖBB night trains as per Section E.1

B.1.2.11.7For which comfort categories can you buy this ticket?

B.1.2.11.7.1Depending on availability, you can buy this ticket for the following comfort categories:

• Seating carriage
• Couchette compartments with four or six berths
• Sleeper cars with triple, double and single occupancy
• Sleeper cars deluxe with triple, double and single occupancy

B.1.2.11.7.2The seat reservations are already included.

B.1.2.11.7.3For individual bookings in sleeper cars, we differentiate between women's and men's compartments, unless all beds in the compartment are occupied by members of the same family or group.

B.1.2.11.7.4We offer special ladies’ couchette compartments on all night trains. Booking is possible up to 4 days prior to departure.

B.1.2.11.7.5The comfort category (seat, couchette or sleeper car) can be changed, if free seats are available. You can obtain pertinent information from our staff on the train. The difference between the travel categories must be paid directly to our staff.

B.1.2.11.8For how many passengers can you buy this ticket?

B.1.2.11.8.1This ticket offer allows as many passengers to travel together as seats are available.

B.1.2.11.9What reimbursement options do you have for this ticket?

B.1.2.11.9.1You cannot have this ticket refunded prior to the first day of validity.

B.1.2.11.9.2From the first day of validity onwards, you cannot have this ticket refunded.

B.1.2.11.10Where can you buy this ticket?

B.1.2.11.10.1You can buy this ticket at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.2.11.11For which customer groups is this offer available?

B.1.2.11.11.1This ticket is available for the customer groups Kinder, Erwachsene and Fahrzeuge. 4 children per adult pay only the reservation fees on night trains. Infants travel at the children's rate if they need a seat.

B.1.3.1For trips to Germany with Deutsche Bahn using comfort tickets

B.1.3.1.1.1There is no offer for this.

B.1.3.2For trips to Germany with Meridian and BOB using comfort tickets

B.1.3.2.1.1There is no offer for this.

B.1.3.3For trips to Switzerland using comfort tickets

B.1.3.3.1.1There is no offer for this.

B.1.3.4For trips to the Czech Republic with CD using comfort tickets

B.1.3.4.1.1There is no offer for this.

B.1.3.5For trips to Hungary with MAV and GYSEV using comfort tickets

B.1.3.5.1.1There is no offer for this.

B.1.3.6For trips to Slovakia with ZSSK using comfort tickets

B.1.3.6.1.1There is no offer for this.

B.1.3.7For trips to Slovenia with SZ using comfort tickets

B.1.3.7.1.1This ticket offer is regulated in Section B.1.3.15.

B.1.3.8For trips to Italy with ÖBB via Tarvisio using comfort tickets

B.1.3.8.1When is this ticket offer available?

B.1.3.8.1.1This ticket offer is available until revoked.

B.1.3.8.2How long in advance can you buy this ticket?

B.1.3.8.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.3.8.3When and for how long is this ticket valid?

B.1.3.8.3.1This ticket is only valid on the day of validity, and only for the IC buses and seats booked. All of this is indicated on the ticket.

B.1.3.8.3.2This ticket is not valid on any other train or bus.

B.1.3.8.3.3You cannot interrupt your journey in between.

B.1.3.8.4For which area can you buy this ticket?

B.1.3.8.4.1You can buy this ticket offer for routes from Klagenfurt Central Station and Villach Central Station to the following stops in Italy:

• Udine
• Venezia Mestre
• Venezia Tronchetto

B.1.3.8.5Where is the ticket valid?

B.1.3.8.5.1The ticket is only valid along the route of your booked IC buses and connections.

B.1.3.8.5.2The route is indicated on the ticket.

B.1.3.8.5.3You cannot use any other route.

B.1.3.8.6On which trains and buses is this ticket valid?

B.1.3.8.6.1With this ticket, you can travel on ÖBB IC buses between Klagenfurt Central Station, Villach Central Station and Venezia Tronchetto.

B.1.3.8.7For which comfort categories can you buy this ticket?

B.1.3.8.7.1You can buy this ticket for 1st and 2nd class.

B.1.3.8.7.2No other change of class is possible.

B.1.3.8.8For how many passengers can you buy this ticket?

B.1.3.8.8.1This ticket offer allows as many passengers to travel together as seats are available.

B.1.3.8.9What reimbursement options do you have for this ticket?

B.1.3.8.9.1You can have your ticket refunded up to 15 days before the first day of validity without any fees being charged.

B.1.3.8.9.2You can have your ticket refunded up to 1 day before the first day of validity against a fee in the amount of 50 % of the fare, subject to a minimum fee of € 15.00 per passenger.

B.1.3.8.9.3From the first day of validity onwards, you cannot have this ticket refunded.

B.1.3.8.10Where can you buy this ticket?

B.1.3.8.10.1You can buy this ticket at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.3.8.11For which customer groups is this offer available?

B.1.3.8.11.1This ticket is available for the customer groups children, adults, Vorteilscard, Österreichcard, passengers with an Austrian disability pass, companions of passengers with disabilities, passengers with disabilities in wheelchairs, ÖBB business account, dogs, bicycle and Railplus.

B.1.3.9For trips to Italy with Micotra and FUC using comfort tickets

B.1.3.9.1.1There is no offer for this.

B.1.3.10For trips to South Tyrol using comfort tickets

B.1.3.10.1.1There is no offer for this.

B.1.3.11For trips to Italy with the DB ÖBB Brenner transport cooperation using comfort tickets

B.1.3.11.1When is this ticket offer available?

B.1.3.11.1.1This ticket offer is available until revoked.

B.1.3.11.2How long in advance can you buy this ticket?

B.1.3.11.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.3.11.3When and for how long is this ticket valid?

B.1.3.11.3.1This ticket is only valid on the day of validity, and only for the trains and seats booked. All of this is indicated on the ticket.

B.1.3.11.3.2This ticket is not valid on any other train or bus.

B.1.3.11.3.3You cannot interrupt your journey in between.

B.1.3.11.4For which area can you buy this ticket?

B.1.3.11.4.1You can buy this ticket offer for all ÖBB routes.

B.1.3.11.4.2This ticket offer is valid for the Railjet Xpress of the ÖBB and for the Eurocity trains of the ÖBB DB Brenner transport cooperation to Venezia Santa Lucia and Bologna Centrale via Brenner to the following train stations in Italy:

• Brenner
• Sterzing
• Franzensfeste
• Brixen
• Bozen
• Trento
• Rovereto
• Verona Porta Nuova
• Bologna Centrale
• Rimini
• Vicenza
• Padova
• Venezia Mestre
• Venezia Santa Lucia

B.1.3.11.5Where is the ticket valid?

B.1.3.11.5.1The ticket is only valid along the route of your booked trains and connections.

B.1.3.11.5.2The route is indicated on the ticket.

B.1.3.11.5.3You cannot use any other route.

B.1.3.11.6On which trains and buses is this ticket valid?

B.1.3.11.6.1With this ticket, you can travel on all Railjet Xpress of the ÖBB and Eurocity trains of the DB ÖBB Brenner transport cooperation.

B.1.3.11.7For which comfort categories can you buy this ticket?

B.1.3.11.7.1You can buy this ticket for 2nd class.

B.1.3.11.8For how many passengers can you buy this ticket?

B.1.3.11.8.1This ticket offer allows at least 15 passengers to travel together, depending on the availability of seats.

B.1.3.11.9What reimbursement options do you have for this ticket?

B.1.3.11.9.1You can have your ticket refunded up to 15 days before the first day of validity without any fees being charged.

B.1.3.11.9.2You can have your ticket refunded up to 1 day before the first day of validity against a fee in the amount of 50 % of the fare, subject to a minimum fee of € 15.00 per passenger.

B.1.3.11.9.3From the first day of validity onwards, you cannot have this ticket refunded.

B.1.3.11.10Where can you buy this ticket?

B.1.3.11.10.1You can buy this ticket at the following points of sale:

• ÖBB ticket counter
• Customer service +43 5 1717
• Travel agencies and other agencies selling ÖBB tickets

B.1.3.11.11For which customer groups is this offer available?

B.1.3.11.11.1This ticket is available for the customer groups Schulgruppen.

B.1.3.12For trips to Luxembourg, Belgium, the Netherlands and Denmark using comfort tickets

B.1.3.12.1.1There is no offer for this.

B.1.3.13For trips to Poland, Serbia and Croatia and Romania using comfort tickets

B.1.3.13.1.1This ticket offer is regulated in Section B.1.3.15.

B.1.3.14For trips with the ÖBB night trains to destinations abroad using comfort tickets

B.1.3.14.1When is this ticket offer available?

B.1.3.14.1.1This ticket offer is available until revoked.

B.1.3.14.2How long in advance can you buy this ticket?

B.1.3.14.2.1This offer is available up to 180 days in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.3.14.3When and for how long is this ticket valid?

B.1.3.14.3.1This ticket is linked to a certain train. It is only valid on the day of validity, and only for the trains and seats booked. The respective information can be found on the ticket.

B.1.3.14.3.2This ticket is not valid on any other train.

B.1.3.14.3.3You cannot interrupt your journey in between.

B.1.3.14.4For which area can you buy this ticket?

B.1.3.14.4.1This ticket is available for all routes on which ÖBB night trains run.

B.1.3.14.5Where is this ticket valid?

B.1.3.14.5.1The ticket is only valid for a single trip along the route of your booked trains and connections.

B.1.3.14.5.2The route is indicated on the ticket.

B.1.3.14.5.3You cannot use any other route.

B.1.3.14.6On which trains is this ticket valid?

B.1.3.14.6.1This ticket is valid for ÖBB night trains as per Section E.1.

B.1.3.14.7For which comfort categories can you buy this ticket?

B.1.3.14.7.1Depending on availability, you can buy this ticket for the following comfort categories:

• Seating carriage
• Private compartment in a seating carriage up to a maximum of three passengers
• Couchette compartments with four or six berths
• Private compartment in a couchette carriage for 1 to 3 adults and children up to a maximum of six passengers
• Sleeper cars with triple, double and single occupancy
• Sleeper cars deluxe with triple, double and single occupancy

B.1.3.14.7.2The seat reservations are already included.

B.1.3.14.7.3For individual bookings in sleeper cars, we differentiate between women's and men's compartments, unless all beds in the compartment are occupied by members of the same family or group.

B.1.3.14.7.4We offer special ladies’ couchette compartments on all night trains. Booking is possible up to 4 days prior to departure.

B.1.3.14.7.5The comfort category (seat, couchette or sleeper car) can be changed, if free seats are available. You can obtain pertinent information from our staff on the train. The difference between the travel categories must be paid directly to our staff.

B.1.3.14.8For how many passengers can you buy this ticket?

B.1.3.14.8.1This ticket offer allows as many passengers to travel together as seats are available.

B.1.3.14.9What reimbursement options do you have for this ticket?

B.1.3.14.9.1You can have this ticket refunded up to 15 days before the first day of validity without any fees being charged.

B.1.3.14.9.2You can have this ticket refunded up to 1 day before the first day of validity against a fee in the amount of 50 % of the fare, subject to a minimum fee of € 15.00 per passenger.

B.1.3.14.9.3From the first day of validity onwards, you can no longer have this ticket refunded.

B.1.3.14.10Where can you buy this ticket?

B.1.3.14.10.1You can buy this ticket at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• via nightjet.com
• Customer service +43 5 1717
• ÖBB app
• From our staff on the train
• Travel agencies and other agencies selling ÖBB tickets

B.1.3.14.11For which customer groups is this offer available?

B.1.3.14.11.1This ticket is available for the customer groups children, adults, Vorteilscard, Österreichcard, families, companions of passengers with disabilities, passengers with disabilities in wheelchairs, ÖBB business account, dogs, bicycle, groups, groups of school children, Bahncard, vehicles, ÖAMTC, ARBÖ, ADAC and cruise transfer.

B.1.3.15For trips with the ÖBB Nightjet partners abroad

B.1.3.15.1When is this ticket offer available?

B.1.3.15.1.1This ticket offer is available until revoked.

B.1.3.15.2How long in advance can you buy this ticket?

B.1.3.15.2.1This offer is available up to 180 days in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.3.15.3When and for how long is this ticket valid?

B.1.3.15.3.1This ticket is linked to a certain train. It is only valid on the day of validity, and only for the trains and seats booked. The respective information can be found on the ticket.

B.1.3.15.3.2This ticket is not valid on any other train.

B.1.3.15.3.3You cannot interrupt your journey in between.

B.1.3.15.4For which area can you buy this ticket?

B.1.3.15.4.1This ticket is available for all routes on which night trains as per Section E.2 run.

B.1.3.15.5Where is this ticket valid?

B.1.3.15.5.1The ticket is only valid for a single trip along the route of your booked trains and connections.

B.1.3.15.5.2The route is indicated on the ticket.

B.1.3.15.5.3You cannot use any other route.

B.1.3.15.6On which trains is this ticket valid?

B.1.3.15.6.1This ticket is valid for night trains as per Section E.2.

B.1.3.15.7For which comfort categories can you buy this ticket?

B.1.3.15.7.1Depending on availability, you can buy this ticket for the following comfort categories:

• Seating carriage
• Couchette compartments with four or six berths
• Private couchette compartment for up to six persons
• Sleeper cars with triple, double and single occupancy
• Sleeper cars deluxe with triple, double and single occupancy

B.1.3.15.7.2The seat reservations are already included.

B.1.3.15.7.3For individual bookings in sleeper cars, we differentiate between women's and men's compartments, unless all beds in the compartment are occupied by members of the same family or group.

B.1.3.15.7.4The comfort category (seat, couchette or sleeper car) can be changed, if free seats are available. You can obtain pertinent information from our staff on the train. The difference between the travel categories must be paid directly to our staff.

B.1.3.15.8For how many passengers can you buy this ticket?

B.1.3.15.8.1This ticket offer allows as many passengers to travel together as seats are available.

B.1.3.15.9What reimbursement options are available for this ticket?

B.1.3.15.9.1You can have this ticket refunded up to 15 days before the first day of validity without any fees being charged.

B.1.3.15.9.2You can have this ticket refunded up to 1 day before the first day of validity against a fee in the amount of 50 % of the fare, subject to a minimum fee of € 15.00 per passenger.

B.1.3.15.9.3From the first day of validity onwards, you can no longer have this ticket refunded.

B.1.3.15.10Where can you buy this ticket?

B.1.3.15.10.1You can buy this ticket at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• Customer service +43 5 1717
• ÖBB app
• From our staff on the train
• Travel agencies and other agencies selling ÖBB tickets

B.1.3.15.11For which customer groups is this offer available?

B.1.3.15.11.1This ticket is available for the customer groups children, adults, Vorteilscard, Österreichcard, vehicles, companions of passengers with disabilities, passengers with disabilities in wheelchairs and groups.

B.1.3.16For trips with other night trains abroad

B.1.3.16.1When is this ticket offer available?

B.1.3.16.1.1This ticket offer is available until revoked.

B.1.3.16.2How long in advance can you buy this ticket?

B.1.3.16.2.1This offer is available up to 180 days in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.3.16.3When and for how long is this ticket valid?

B.1.3.16.3.1This ticket is linked to a certain train. It is only valid on the day of validity, and only for the trains and seats booked. The respective information can be found on the ticket.

B.1.3.16.3.2This ticket is not valid on any other train.

B.1.3.16.3.3You cannot interrupt your journey in between.

B.1.3.16.4For which area can you buy this ticket?

B.1.3.16.4.1This ticket is available for all routes on which night trains of the following railway operators run:

• SJ in Sweden
• VR in Finland
• NSB in Norway
• RZD in cross-border transport from and to Russia
• SNCF in France
• Thello between France and Italy
• Trenitalia in Italy
• Georg Verkehrs GmbH between Berlin and Malmö

B.1.3.16.5Where is this ticket valid?

B.1.3.16.5.1The ticket is only valid for a single trip along the route of your booked trains and connections.

B.1.3.16.5.2The route is indicated on the ticket.

B.1.3.16.5.3You cannot use any other route.

B.1.3.16.6On which trains is this ticket valid?

B.1.3.16.6.1This ticket is valid for night trains of the following railway operators:

• SJ
• VR
• NSB
• RZD in cross-border transport
• SNCF
• Thello
• Trenitalia
• Georg Verkehrs GmbH

B.1.3.16.7For which comfort categories can you buy this ticket?

B.1.3.16.7.1Depending on availability, you can buy this ticket for the following comfort categories:

• Seating carriage
• Couchette compartments with four or six berths
• Family couchette compartment for up to six persons
• Sleeper cars with triple, double and single occupancy
• Sleeper cars deluxe with triple, double and single occupancy

B.1.3.16.7.2The seat reservations are already included.

B.1.3.16.7.3For individual bookings in sleeper cars, we differentiate between women's and men's compartments, unless all beds in the compartment are occupied by members of the same family or group.

B.1.3.16.7.4The comfort category (seat, couchette or sleeper car) can be changed, if free seats are available. You can obtain pertinent information from our staff on the train. The difference between the travel categories must be paid directly to our staff.

B.1.3.16.8For how many passengers can you buy this ticket?

B.1.3.16.8.1This ticket offer allows as many passengers to travel together as seats are available.

B.1.3.16.9What reimbursement options are available for this ticket?

B.1.3.16.9.1You can have this ticket refunded up to 15 days before the first day of validity without any fees being charged.

B.1.3.16.9.2You can have this ticket refunded up to 1 day before the first day of validity against a fee in the amount of 50 % of the fare, subject to a minimum fee of € 15.00 per passenger.

B.1.3.16.9.3From the first day of validity onwards, you can no longer have this ticket refunded.

B.1.3.16.10Where can you buy this ticket?

B.1.3.16.10.1You can buy this ticket at the following points of sale:

• ÖBB ticket counter
• Customer service +43 5 1717
• Travel agencies and other agencies selling ÖBB tickets

B.1.3.16.11For which customer groups is this offer available?

B.1.3.16.11.1This ticket is available for the customer groups children, adults, companions of passengers with disabilities, passengers with disabilities in wheelchairs and groups.

B.1.4.1For trips to Slovakia with ZSSK using the Bratislava ticket

B.1.4.1.1When is this ticket offer available?

B.1.4.1.1.1This ticket offer is available until revoked.

B.1.4.1.2How long in advance can you buy this ticket?

B.1.4.1.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.4.1.3When and for how long is this ticket valid?

B.1.4.1.3.1The single ticket is valid for 4 days. The period of validity is indicated on the ticket. Within the validity period, you can make one outward and one return trip. You cannot interrupt your journey in between. The day pass for public urban transport in Bratislava is valid on the first day of validity of the single ticket.

B.1.4.1.3.2Depending on their type, commutation tickets are valid for either one week or one month from the first day of validity. The period of validity is indicated on the ticket. Within the period of validity, you can use this ticket as often as you like.

B.1.4.1.4For which area can you buy this ticket?

B.1.4.1.4.1This ticket is available for trips between all train stations in Vienna and all train stations in Bratislava.

B.1.4.1.5Where is the ticket valid?

B.1.4.1.5.1The ticket is only valid on the two routes between Vienna and Bratislava via Kittsee or Marchegg. The day pass for public urban transport in Bratislava is valid in the municipal area of Bratislava.

B.1.4.1.5.2You cannot use any other route.

B.1.4.1.6On which trains and buses is this ticket valid?

B.1.4.1.6.1This ticket is valid on regional trains operated by ÖBB and ZSSK in the REX and Os categories. The day pass for public urban transport in Bratislava is valid on DPB’s means of public transport.

B.1.4.1.7For which comfort categories can you buy this ticket?

B.1.4.1.7.1You buy this ticket for 2nd class.

B.1.4.1.8For how many passengers can you buy this ticket?

B.1.4.1.8.1With this ticket offer, you are buying for one person.

B.1.4.1.9What reimbursement options do you have for this ticket?

B.1.4.1.9.1You can have your tickets refunded prior to the first day of validity without any fees being charged.

B.1.4.1.9.2From the first day of validity onwards, you cannot have this ticket refunded.

B.1.4.1.10Where can you buy this ticket?

B.1.4.1.10.1You can buy this ticket at the following points of sale:

• ÖBB ticket counter
• ÖBB ticket vending machine
• Customer service +43 5 1717
• Travel agencies and other agencies selling ÖBB tickets

B.1.4.1.11For which customer groups is this offer available?

B.1.4.1.11.1This ticket is available for the customer groups Kinder and Erwachsene. The transport of one Fahrrad per person is included in the ticket price.

B.1.5.1When is this service offer available?

B.1.5.1.1.1This service offer is available until revoked.

B.1.5.1.1.2We offer this service for the following luggage items:

• Suitcase
• Backpacks
• Travel bags
• Ski boot bags

B.1.5.1.1.3We will also gladly transport your packed special luggage:

• Skis, snowboards and sleighs
• Golf equipment

B.1.5.1.1.4We will also gladly transport the following folded pieces of special luggage:

• Wheelchairs
• Strollers
• Buggies

B.1.5.1.1.5Bicycles are not transported.

B.1.5.1.1.6Please note: Each piece of luggage or special luggage may weigh a maximum of 30 kg. The sum of 1 x length, 2 x height and 2 x width may not exceed 300 cm.

B.1.5.2How long in advance can you buy this service offer?

B.1.5.2.1.1This service offer can be purchased up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy this service offer up until the end of the current timetable.

B.1.5.2.1.2You can buy this service offer at the ÖBB ticket counter and from the customer service 05-1717 up to 3 working days prior to the desired pick-up date.

B.1.5.3When and for how long is this service offer valid?

B.1.5.3.1.1We will be happy to pick up your luggage in Austria on the following working days:

• Monday to Friday from 8.00 a.m. to 5.00 p.m. with bookable time windows from 8:00 a.m. to 12:00 p.m. and from 12:00 p.m. to 5:00 p.m.
• additionally from Monday to Friday from 5:00 p.m. to 8:00 p.m. in the following postal code areas:
  • Vienna/surroundings: 1xxx, 2320 – 2353
  • Linz: 4020 – 4046, 4050 – 4063, 4600 – 4614
  • Graz: 8010 – 8074
  • Salzburg: 5010 – 5033
  • Klagenfurt/Villach: 9000 – 9065, 9210 – 9220, 9231, 9500 – 9508
  • Innsbruck: 6010 – 6020, 6029 – 6061, 6071
• Saturdays from 8:00 a.m. to 12:00 p.m. from the following postal code areas:
  • Vienna/surroundings: 1xxx, 2320 – 2353
  • Linz: 4020 – 4046, 4050 – 4063, 4600 – 4614
  • Graz: 8010 – 8074
  • Salzburg: 5010 – 5033
  • Klagenfurt/Villach: 9000 – 9065, 9210 – 9220, 9231, 9500 – 9508
  • Innsbruck: 6010 – 6020, 6029 – 6061, 6071

B.1.5.3.1.2We will be happy to pick up your luggage abroad on the following working days:

• Monday – Friday from 8:00 a.m. to 5:00 p.m.

B.1.5.3.1.3We will be happy to deliver your luggage in Austria on the following working days:

• Monday to Friday from 8.00 a.m. to 5.00 p.m. with bookable time windows from 8:00 a.m. to 12:00 p.m. and from 12:00 p.m. to 5:00 p.m.
• additionally from Monday to Friday from 5:00 p.m. to 8:00 p.m. in the following postal code areas:
  • Vienna/surroundings: 1xxx, 2320 – 2353
  • Linz: 4020 – 4046, 4050 – 4063, 4600 – 4614
  • Graz: 8010 – 8074
  • Salzburg: 5010 – 5033
  • Klagenfurt/Villach: 9000 – 9065, 9210 – 9220, 9231, 9500 – 9508
  • Innsbruck: 6010 – 6020, 6029 – 6061, 6071
• Saturdays from 8:00 a.m. to 12:00 p.m. from the following postal code areas:
  • Vienna/surroundings: 1xxx, 2320 – 2353
  • Linz: 4020 – 4046, 4050 – 4063, 4600 – 4614
  • Graz: 8010 – 8074
  • Salzburg: 5010 – 5033
  • Klagenfurt/Villach: 9000 – 9065, 9210 – 9220, 9231, 9500 – 9508
  • Innsbruck: 6010 – 6020, 6029 – 6061, 6071

B.1.5.3.1.4We will be happy to deliver your luggage abroad on the following working days:

• Monday – Friday from 8:00 a.m. to 5:00 p.m with bookable time windows from 8:00 a.m. to 12:00 p.m. and from 12:00 p.m. to 5:00 p.m.

B.1.5.3.1.5The delivery of your luggage is expected to take:

• 3 working days after the pick-up day to Germany:
• 4 working days after the pick-up day to Switzerland, including customs formalities
• 3 working days after the pick-up day to South Tyrol

If the items are picked up in the evening or on Saturdays, delivery is extended by 1 working day.

B.1.5.3.1.6If we do not deliver your luggage within the agreed time, please contact the telephone number indicated on your booking confirmation to arrange an alternative date.

B.1.5.3.1.7If the booked pick-up or delivery times are not met or if the specified delivery time is exceeded, we will refund the entire charges for the door-to-door luggage service in one direction. A consignment is considered to have been delivered/collected on time if it is completed no later than 15 minutes after the end of the time window or after 5.00 p.m. For a refund, please contact the ÖBB customer service by telephone at 05-1717 or online at oebb.at/kontakt.

B.1.5.4For which areas can you buy this service offer?

B.1.5.4.1.1We offer this service for the connections of the train ticket for your trip. A prerequisite is that your collection and delivery address need to be at least within the catchment area of your departure and arrival station.

B.1.5.5Where is this service offer valid?

B.1.5.5.1.1This service offering is available for trips to Germany, Switzerland and South Tyrol (postal codes 38xxx, 39xxx). Please note: we do not deliver to the German islands.

B.1.5.6On which trains and buses is this service offer valid?

B.1.5.6.1.1--- to remain empty ---

B.1.5.7For which comfort categories can you buy this ticket?

B.1.5.7.1.1--- to remain empty ---

B.1.5.8For how many pieces of luggage or special luggage can you buy this offer?

B.1.5.8.1.1You can buy 1 voucher for door-to-door luggage service per passenger. With this voucher, you can send an unlimited number of pieces of luggage and special luggage.

B.1.5.9What reimbursement options do you have for this offer?

B.1.5.9.1.1You can have this service offer refunded or changed up until 3 working days prior to the pick-up date.

B.1.5.9.1.2After this, the service offer can no longer be refunded or changed.

B.1.5.10Where can you buy this service offer?

B.1.5.10.1.1You can buy this service offer at the following points of sale:

• ÖBB ticket counter
• Customer service +43 5 1717

B.1.5.11For which customer groups is this offer available?

B.1.5.11.1.1This service offer is available for the customer group adults. For this offer, children are considered adults.

B.1.5.12What insurance coverage does this service offer include?

B.1.5.12.1.1When you purchase this service, you will automatically receive insurance for your luggage and special luggage.

B.1.5.12.1.2The insurance covers the following services up to € 800.00 per piece of luggage and special luggage:

• Reimbursement of costs for the replacement of a lost piece of luggage or special luggage
• Repair of a damaged piece of luggage or special luggage
• Unavoidable and necessary expenses incurred by you due to the delayed delivery of a piece of luggage

B.1.5.12.1.3Your insurer and contact person for this: GO! Express & Logistics GmbH, Pfarrgasse 81, 1230 Wien. Für Sendungen in die Schweiz: Q Logistics KSC Servicecenter/Schadensmanagement, Gewerbepark 5, 6300 Wörgl.

B.1.5.12.1.4Any further liability is governed by Regulation (EC) No. 1371/2007, including its Appendix I, CIV.

B.1.6.1For trips to Germany with Deutsche Bahn using Sparschiene Comfort

B.1.6.1.1When is this ticket offer available?

B.1.6.1.1.1This ticket offer is available until revoked.

B.1.6.1.2How long in advance can you buy this ticket?

B.1.6.1.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.6.1.2.2You can only buy this ticket up to 1 minute before the departure of the train.

B.1.6.1.3When and for how long is this ticket valid?

B.1.6.1.3.1On long-distance and cross-border local trains, this ticket is valid only on the day of validity and on the trains and seats booked. Both are indicated on the ticket. The seat reservation is included with the ticket if it is technically available at the time of booking.

B.1.6.1.3.2For local trains in Austria in the pre- and post-carriage of long-distance trains, you can also take an earlier or later train.

B.1.6.1.3.3This ticket is not valid on any other train or bus.

B.1.6.1.3.4You cannot interrupt your journey in between.

B.1.6.1.3.5If you miss a connecting train due to a train delay, you take the next possible train to your destination station. If necessary, please have the delay confirmed by our train attendants.

B.1.6.1.3.6Sparschiene Comfort tickets are personal tickets, regardless of the manner in which you obtain these tickets. They are made out to the name(s) of the passenger(s) you have stated when booking. When the tickets are checked, the passengers stated on the ticket must produce a photo ID showing their age.

B.1.6.1.3.7If you cannot identify yourself or if the names of the passengers do not match the names on the ticket, the regulations for passengers without a valid ticket of the respective railway apply.

B.1.6.1.4For which area can you buy this ticket?

B.1.6.1.4.1You can buy this ticket offer for all ÖBB routes.

B.1.6.1.4.2You can buy this ticket offer for routes operated by the state-owned (Deutsche Bahn, DB) and non-state-owned railways in tariff cooperation with DB.

B.1.6.1.5Where is the ticket valid?

B.1.6.1.5.1The ticket is only valid along the route of your booked trains and connections.

B.1.6.1.5.2The route is indicated on the ticket.

B.1.6.1.5.3You cannot use any other route.

B.1.6.1.6On which trains and buses is this ticket valid?

B.1.6.1.6.1Within Austria, this ticket is valid for long-distance trains and IC buses as well as for local trains before and after long-distance trips.

B.1.6.1.6.2You can buy this ticket offer for routes operated by the state-owned (Deutsche Bahn, DB) and non-state-owned railways in tariff cooperation with DB.

B.1.6.1.7For which comfort categories can you buy this ticket?

B.1.6.1.7.1You can buy this ticket for 1st and 2nd class.

B.1.6.1.7.2If you decide to change class from 1st class to business class on the train, the provisions of the guide for travelling with ÖBB in Austria apply.

B.1.6.1.7.3No other change of class is possible.

B.1.6.1.8For how many passengers can you buy this ticket?

B.1.6.1.8.1Up to 6 passengers can travel together using this ticket offer.

B.1.6.1.9What reimbursement options are available for this ticket?

B.1.6.1.9.1You can have your ticket refunded up to 15 days before the first day of validity without any fees being charged.

B.1.6.1.9.2You can have your ticket refunded up to 1 day before the first day of validity against a fee in the amount of 50 % of the fare, subject to a minimum fee of € 15.00 per passenger.

B.1.6.1.9.3From the first day of validity onwards, you cannot have this ticket refunded.

B.1.6.1.10Where can you buy this ticket?

B.1.6.1.10.1You can buy this ticket at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.6.1.11For which customer groups is this offer available?

B.1.6.1.11.1This ticket is available for the customer groups children and adults. Please specify the names of the children when booking via shop.oebbtickets.at. Please note: The total number of passengers per ticket specified in Section B.1.6.1.8 may not be exceeded.

B.1.6.2For trips to Germany with Meridian and BOB using Sparschiene Comfort

B.1.6.2.1.1There is no offer for this.

B.1.6.3For trips to Switzerland using Sparschiene Comfort

B.1.6.3.1When is this ticket offer available?

B.1.6.3.1.1This ticket offer is available until revoked.

B.1.6.3.2How long in advance can you buy this ticket?

B.1.6.3.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.6.3.2.2You can only buy this ticket up to 1 minute before the departure of the train.

B.1.6.3.3When and for how long is this ticket valid?

B.1.6.3.3.1On long-distance and cross-border local trains, this ticket is valid only on the day of validity and on the trains and seats booked. Both are indicated on the ticket. The seat reservation is included with the ticket if it is technically available at the time of booking.

B.1.6.3.3.2For local trains in Austria in the pre- and post-carriage of long-distance trains, you can also take an earlier or later train.

B.1.6.3.3.3This ticket is not valid on any other train or bus.

B.1.6.3.3.4You cannot interrupt your journey in between.

B.1.6.3.3.5If you miss a connecting train due to a train delay, you take the next possible train to your destination station. If necessary, please have the delay confirmed by our train attendants.

B.1.6.3.3.6Sparschiene Comfort tickets are personal tickets, regardless of the manner in which you obtain these tickets. They are made out to the name(s) of the passenger(s) you have stated when booking. When the tickets are checked, the passengers stated on the ticket must produce a photo ID showing their age.

B.1.6.3.3.7If you cannot identify yourself or if the names of the passengers do not match the names on the ticket, the regulations for passengers without a valid ticket of the respective railway apply.

B.1.6.3.4For which area can you buy this ticket?

B.1.6.3.4.1You can buy this ticket offer for all ÖBB routes.

B.1.6.3.4.2You can buy this ticket offer for all routes operated by the Swiss Federal Railways (SBB) and its cooperating cantonal and private railways.

B.1.6.3.5Where is the ticket valid?

B.1.6.3.5.1The ticket is only valid along the route of your booked trains and connections.

B.1.6.3.5.2The route is indicated on the ticket.

B.1.6.3.5.3You cannot use any other route.

B.1.6.3.6On which trains and buses is this ticket valid?

B.1.6.3.6.1Within Austria, this ticket is valid for long-distance trains and IC buses as well as for local trains before and after long-distance trips.

B.1.6.3.6.2You can buy this ticket offer for trains operated by the Swiss Federal Railways (SBB) and its cooperating cantonal and private railways.

B.1.6.3.7For which comfort categories can you buy this ticket?

B.1.6.3.7.1You can buy this ticket for 1st and 2nd class.

B.1.6.3.7.2If you decide to change class from 1st class to business class on the train, the provisions of the guide for travelling with ÖBB in Austria apply.

B.1.6.3.7.3No other change of class is possible.

B.1.6.3.8For how many passengers can you buy this ticket?

B.1.6.3.8.1Up to 6 passengers can travel together using this ticket offer.

B.1.6.3.9What reimbursement options are available for this ticket?

B.1.6.3.9.1You can have your ticket refunded up to 15 days before the first day of validity without any fees being charged.

B.1.6.3.9.2You can have your ticket refunded up to 1 day before the first day of validity against a fee in the amount of 50 % of the fare, subject to a minimum fee of € 15.00 per passenger.

B.1.6.3.9.3From the first day of validity onwards, you cannot have this ticket refunded.

B.1.6.3.10Where can you buy this ticket?

B.1.6.3.10.1You can buy this ticket at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.6.3.11For which customer groups is this offer available?

B.1.6.3.11.1This ticket is available for the customer groups children and adults. Please specify the names of the children when booking via shop.oebbtickets.at. Please note: The total number of passengers per ticket specified in Section B.1.6.3.8 may not be exceeded

B.1.6.4For trips to the Czech Republic with CD using Sparschiene Comfort

B.1.6.4.1When is this ticket offer available?

B.1.6.4.1.1This ticket offer is available until revoked.

B.1.6.4.2How long in advance can you buy this ticket?

B.1.6.4.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.6.4.2.2You can only buy this ticket up to 1 minute before the departure of the train.

B.1.6.4.3When and for how long is this ticket valid?

B.1.6.4.3.1On long-distance and cross-border local trains, this ticket is valid only on the day of validity and on the trains and seats booked. Both are indicated on the ticket. The seat reservation is included with the ticket if it is technically available at the time of booking.

B.1.6.4.3.2For local trains in Austria in the pre- and post-carriage of long-distance trains, you can also take an earlier or later train.

B.1.6.4.3.3This ticket is not valid on any other train or bus.

B.1.6.4.3.4You cannot interrupt your journey in between.

B.1.6.4.3.5If you miss a connecting train due to a train delay, you take the next possible train to your destination station. If necessary, please have the delay confirmed by our train attendants.

B.1.6.4.3.6Sparschiene Comfort tickets are personal tickets, regardless of the manner in which you obtain these tickets. They are made out to the name(s) of the passenger(s) you have stated when booking. When the tickets are checked, the passengers stated on the ticket must produce a photo ID showing their age.

B.1.6.4.3.7If you cannot identify yourself or if the names of the passengers do not match the names on the ticket, the regulations for passengers without a valid ticket of the respective railway apply.

B.1.6.4.4For which area can you buy this ticket?

B.1.6.4.4.1You can buy this ticket offer for all ÖBB routes.

B.1.6.4.4.2You can buy this ticket offer for all routes operated by CD in the Czech Republic.

B.1.6.4.5Where is the ticket valid?

B.1.6.4.5.1The ticket is only valid along the route of your booked trains and connections.

B.1.6.4.5.2The route is indicated on the ticket.

B.1.6.4.5.3You cannot use any other route.

B.1.6.4.6On which trains and buses is this ticket valid?

B.1.6.4.6.1Within Austria, this ticket is valid for long-distance trains and IC buses as well as for local trains before and after long-distance trips.

B.1.6.4.6.2You can buy this ticket offer for trains operated by CD in the Czech Republic.

B.1.6.4.6.3Groups of school children can buy this ticket for the following ÖBB trains in Austria and CD trains in the Czech Republic:

• RJ 70, RJ 71, RJ 72, RJ 73, RJ 74, RJ 75, RJ 76, RJ 77, RJ 78 und RJ 79

B.1.6.4.7For which comfort categories can you buy this ticket?

B.1.6.4.7.1You can buy this ticket for 1st and 2nd class.

B.1.6.4.7.2If you decide to change class from 1st class to business class on the train, the provisions of the guide for travelling with ÖBB in Austria apply.

B.1.6.4.7.3No other change of class is possible.

B.1.6.4.7.4Groups of school children can buy this ticket for the 2nd class.

B.1.6.4.8For how many passengers can you buy this ticket?

B.1.6.4.8.1Up to 6 passengers can travel together using this ticket offer.

B.1.6.4.8.2For groups of school children, this ticket offer allows at least 15 passengers to travel together, depending on the availability of seats.

B.1.6.4.9What reimbursement options are available for this ticket?

B.1.6.4.9.1You can have your ticket refunded up to 15 days before the first day of validity without any fees being charged.

B.1.6.4.9.2You can have your ticket refunded up to 1 day before the first day of validity against a fee in the amount of 50 % of the fare, subject to a minimum fee of € 15.00 per passenger.

B.1.6.4.9.3From the first day of validity onwards, you cannot have this ticket refunded.

B.1.6.4.10Where can you buy this ticket?

B.1.6.4.10.1You can buy this ticket at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.6.4.10.2Groups of school children can buy this ticket at the following points of sale:

• ÖBB ticket counter
• Customer service +43 5 1717
• Travel agencies and other agencies selling ÖBB tickets

B.1.6.4.11For which customer groups is this offer available?

B.1.6.4.11.1This ticket is available for the customer groups children and adults. Please specify the names of the children when booking via shop.oebbtickets.at. Please note: The total number of passengers per ticket specified in Section B.1.6.4.8 may not be exceeded.

B.1.6.4.11.2This ticket is furthermore available for the customer group Groups of school children.

B.1.6.5For trips to Hungary with MAV and GYSEV using Sparschiene Comfort

B.1.6.5.1When is this ticket offer available?

B.1.6.5.1.1This ticket offer is available until revoked.

B.1.6.5.2How long in advance can you buy this ticket?

B.1.6.5.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.6.5.2.2You can only buy this ticket up to 1 minute before the departure of the train.

B.1.6.5.3When and for how long is this ticket valid?

B.1.6.5.3.1On long-distance and cross-border local trains, this ticket is valid only on the day of validity and on the trains and seats booked. Both are indicated on the ticket. The seat reservation is included with the ticket if it is technically available at the time of booking.

B.1.6.5.3.2For local trains in Austria in the pre- and post-carriage of long-distance trains, you can also take an earlier or later train.

B.1.6.5.3.3This ticket is not valid on any other train or bus.

B.1.6.5.3.4You cannot interrupt your journey in between.

B.1.6.5.3.5If you miss a connecting train due to a train delay, you take the next possible train to your destination station. If necessary, please have the delay confirmed by our train attendants.

B.1.6.5.3.6Sparschiene Comfort tickets are personal tickets, regardless of the manner in which you obtain these tickets. They are made out to the name(s) of the passenger(s) you have stated when booking. When the tickets are checked, the passengers stated on the ticket must produce a photo ID showing their age.

B.1.6.5.3.7If you cannot identify yourself or if the names of the passengers do not match the names on the ticket, the regulations for passengers without a valid ticket of the respective railway apply.

B.1.6.5.4For which area can you buy this ticket?

B.1.6.5.4.1You can buy this ticket offer for all ÖBB routes.

B.1.6.5.4.2You can buy this ticket offer for all routes operated by MAV and GYSEV in Hungary.

B.1.6.5.5Where is the ticket valid?

B.1.6.5.5.1The ticket is only valid along the route of your booked trains and connections.

B.1.6.5.5.2The route is indicated on the ticket.

B.1.6.5.5.3You cannot use any other route.

B.1.6.5.6On which trains and buses is this ticket valid?

B.1.6.5.6.1Within Austria, this ticket is valid for long-distance trains and IC buses as well as for local trains before and after long-distance trips.

B.1.6.5.6.2You can buy this ticket offer for trains operated by MAV and GYSEV in Hungary.

B.1.6.5.7For which comfort categories can you buy this ticket?

B.1.6.5.7.1You can buy this ticket for 1st and 2nd class.

B.1.6.5.7.2If you decide to change class from 1st class to business class on the train, the provisions of the guide for travelling with ÖBB in Austria apply.

B.1.6.5.7.3No other change of class is possible.

B.1.6.5.8For how many passengers can you buy this ticket?

B.1.6.5.8.1Up to 6 passengers can travel together using this ticket offer.

B.1.6.5.9What reimbursement options are available for this ticket?

B.1.6.5.9.1You can have your ticket refunded up to 15 days before the first day of validity without any fees being charged.

B.1.6.5.9.2You can have your ticket refunded up to 1 day before the first day of validity against a fee in the amount of 50 % of the fare, subject to a minimum fee of € 15.00 per passenger.

B.1.6.5.9.3From the first day of validity onwards, you cannot have this ticket refunded.

B.1.6.5.10Where can you buy this ticket?

B.1.6.5.10.1You can buy this ticket at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.6.5.11For which customer groups is this offer available?

B.1.6.5.11.1This ticket is available for the customer groups children and adults. Please specify the names of the children when booking via shop.oebbtickets.at. Please note: The total number of passengers per ticket specified in Section B.1.6.5.8 may not be exceeded.

B.1.6.6For trips to Slovakia with ZSSK using Sparschiene Comfort

B.1.6.6.1When is this ticket offer available?

B.1.6.6.1.1This ticket offer is available until revoked.

B.1.6.6.2How long in advance can you buy this ticket?

B.1.6.6.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.6.6.2.2You can only buy this ticket up to 1 minute before the departure of the train.

B.1.6.6.3When and for how long is this ticket valid?

B.1.6.6.3.1On long-distance and cross-border local trains, this ticket is valid only on the day of validity and on the trains and seats booked. Both are indicated on the ticket. The seat reservation is included with the ticket if it is technically available at the time of booking.

B.1.6.6.3.2For local trains in Austria in the pre- and post-carriage of long-distance trains, you can also take an earlier or later train.

B.1.6.6.3.3This ticket is not valid on any other train or bus.

B.1.6.6.3.4You cannot interrupt your journey in between.

B.1.6.6.3.5If you miss a connecting train due to a train delay, you take the next possible train to your destination station. If necessary, please have the delay confirmed by our train attendants.

B.1.6.6.3.6Sparschiene Comfort tickets are personal tickets, regardless of the manner in which you obtain these tickets. They are made out to the name(s) of the passenger(s) you have stated when booking. When the tickets are checked, the passengers stated on the ticket must produce a photo ID showing their age.

B.1.6.6.3.7If you cannot identify yourself or if the names of the passengers do not match the names on the ticket, the regulations for passengers without a valid ticket of the respective railway apply.

B.1.6.6.4For which area can you buy this ticket?

B.1.6.6.4.1You can buy this ticket offer for all ÖBB routes.

B.1.6.6.4.2You can buy this ticket offer for all routes operated by ZSSK in Slovakia.

B.1.6.6.5Where is the ticket valid?

B.1.6.6.5.1The ticket is only valid along the route of your booked trains and connections.

B.1.6.6.5.2The route is indicated on the ticket.

B.1.6.6.5.3You cannot use any other route.

B.1.6.6.6On which trains and buses is this ticket valid?

B.1.6.6.6.1Within Austria, this ticket is valid for long-distance trains and IC buses as well as for local trains before and after long-distance trips.

B.1.6.6.6.2You can buy this ticket offer for trains operated by ZSSK in Slovakia.

B.1.6.6.7For which comfort categories can you buy this ticket?

B.1.6.6.7.1You can buy this ticket for 1st and 2nd class.

B.1.6.6.7.2If you decide to change class from 1st class to business class on the train, the provisions of the guide for travelling with ÖBB in Austria apply.

B.1.6.6.7.3No other change of class is possible.

B.1.6.6.8For how many passengers can you buy this ticket?

B.1.6.6.8.1Up to 6 passengers can travel together using this ticket offer.

B.1.6.6.9What reimbursement options are available for this ticket?

B.1.6.6.9.1You can have your ticket refunded up to 15 days before the first day of validity without any fees being charged.

B.1.6.6.9.2You can have your ticket refunded up to 1 day before the first day of validity against a fee in the amount of 50 % of the fare, subject to a minimum fee of € 15.00 per passenger.

B.1.6.6.9.3From the first day of validity onwards, you cannot have this ticket refunded.

B.1.6.6.10Where can you buy this ticket?

B.1.6.6.10.1You can buy this ticket at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.6.6.11For which customer groups is this offer available?

B.1.6.6.11.1This ticket is available for the customer groups children and adults. Please specify the names of the children when booking via shop.oebbtickets.at. Please note: The total number of passengers per ticket specified in Section B.1.6.6.8 may not be exceeded.

B.1.6.7For trips to Slovenia with SZ using Sparschiene Comfort

B.1.6.7.1NeuerWhen is this ticket offer available? Tarif

B.1.6.7.1.1This ticket offer is available until revoked.

B.1.6.7.2How long in advance can you buy this ticket?

B.1.6.7.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.6.7.2.2You can only buy this ticket up to 1 minute before the departure of the train.

B.1.6.7.3When and for how long is this ticket valid?

B.1.6.7.3.1On long-distance and cross-border local trains, this ticket is valid only on the day of validity and on the trains and seats booked. Both are indicated on the ticket. The seat reservation is included with the ticket if it is technically available at the time of booking.

B.1.6.7.3.2For local trains in Austria in the pre- and post-carriage of long-distance trains, you can also take an earlier or later train.

B.1.6.7.3.3This ticket is not valid on any other train or bus.

B.1.6.7.3.4You cannot interrupt your journey in between.

B.1.6.7.3.5If you miss a connecting train due to a train delay, you take the next possible train to your destination station. If necessary, please have the delay confirmed by our train attendants.

B.1.6.7.3.6Sparschiene Comfort tickets are personal tickets, regardless of the manner in which you obtain these tickets. They are made out to the name(s) of the passenger(s) you have stated when booking. When the tickets are checked, the passengers stated on the ticket must produce a photo ID showing their age.

B.1.6.7.3.7If you cannot identify yourself or if the names of the passengers do not match the names on the ticket, the regulations for passengers without a valid ticket of the respective railway apply.

B.1.6.7.4For which area can you buy this ticket?

B.1.6.7.4.1You can buy this ticket offer for all ÖBB routes.

B.1.6.7.4.2You can buy this ticket offer for all routes operated by SZ in Slovenia.

B.1.6.7.5Where is the ticket valid?

B.1.6.7.5.1The ticket is only valid along the route of your booked trains and connections.

B.1.6.7.5.2The route is indicated on the ticket.

B.1.6.7.5.3You cannot use any other route.

B.1.6.7.6On which trains and buses is this ticket valid?

B.1.6.7.6.1Within Austria, this ticket is valid for long-distance trains and IC buses as well as for local trains before and after long-distance trips.

B.1.6.7.6.2You can buy this ticket offer for trains operated by SZ in Slovenia.

B.1.6.7.7For which comfort categories can you buy this ticket?

B.1.6.7.7.1You can buy this ticket for 1st and 2nd class.

B.1.6.7.7.2If you decide to change class from 1st class to business class on the train, the provisions of the guide for travelling with ÖBB in Austria apply.

B.1.6.7.7.3No other change of class is possible.

B.1.6.7.8For how many passengers can you buy this ticket?

B.1.6.7.8.1Up to 6 passengers can travel together using this ticket offer.

B.1.6.7.9What reimbursement options are available for this ticket?

B.1.6.7.9.1You can have your ticket refunded up to 15 days before the first day of validity without any fees being charged.

B.1.6.7.9.3You can have your ticket refunded up to 1 day before the first day of validity against a fee in the amount of 50 % of the fare, subject to a minimum fee of € 15.00 per passenger.

B.1.6.7.9.2From the first day of validity onwards, you cannot have this ticket refunded.

B.1.6.7.10Where can you buy this ticket?

B.1.6.7.10.1You can buy this ticket at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.6.7.11For which customer groups is this offer available?

B.1.6.7.11.1This ticket is available for the customer groups children and adults. Please specify the names of the children when booking via shop.oebbtickets.at. Please note: The total number of passengers per ticket specified in Section B.B.1.6.7.8 may not be exceeded.

B.1.6.8For trips to Italy with ÖBB via Tarvisio using Sparschiene Comfort

B.1.6.8.1When is this ticket offer available?

B.1.6.8.1.1This ticket offer is available until revoked.

B.1.6.8.2How long in advance can you buy this ticket?

B.1.6.8.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.6.8.2.2You can only buy this ticket up to 1 minute before the departure of the train.

B.1.6.8.3When and for how long is this ticket valid?

B.1.6.8.3.1On long-distance and cross-border local trains, this ticket is valid only on the day of validity and on the trains and seats booked. Both are indicated on the ticket. The seat reservation is included with the ticket if it is technically available at the time of booking.

B.1.6.8.3.2For local trains in Austria in the pre- and post-carriage of long-distance trains, you can also take an earlier or later train.

B.1.6.8.3.3This ticket is not valid on any other train or bus.

B.1.6.8.3.4You cannot interrupt your journey in between.

B.1.6.8.3.5If you miss a connecting train due to a train delay, you take the next possible train to your destination station. If necessary, please have the delay confirmed by our train attendants.

B.1.6.8.3.6Sparschiene Comfort tickets are personal tickets, regardless of the manner in which you obtain these tickets. They are made out to the name(s) of the passenger(s) you have stated when booking. When the tickets are checked, the passengers stated on the ticket must produce a photo ID showing their age.

B.1.6.8.3.7If you cannot identify yourself or if the names of the passengers do not match the names on the ticket, the regulations for passengers without a valid ticket of the respective railway apply.

B.1.6.8.4For which area can you buy this ticket?

B.1.6.8.4.1You can buy this ticket offer for all ÖBB routes.

B.1.6.8.4.2You can buy this ticket offer for routes from Tarvisio Boscoverde to the following train stations in Italy:

• Udine
• Pordenone
• Treviso Centrale
• Venezia Mestre
• Venezia Santa Lucia
• Venezia Tronchetto

B.1.6.8.5Where is the ticket valid?

B.1.6.8.5.1The ticket is only valid along the route of your booked trains and connections.

B.1.6.8.5.2The route is indicated on the ticket.

B.1.6.8.5.3You cannot use any other route.

B.1.6.8.6On which trains and buses is this ticket valid?

B.1.6.8.6.1Within Austria, this ticket is valid for long-distance trains and IC buses as well as for local trains before and after long-distance trips.

B.1.6.8.6.2With this ticket, you can travel on ÖBB trains and IC buses between Tarvisio and Venice.

B.1.6.8.7For which comfort categories can you buy this ticket?

B.1.6.8.7.1You can buy this ticket for 1st and 2nd class.

B.1.6.8.7.2If you decide to change class from 1st class to business class on the train, the provisions of the guide for travelling with ÖBB in Austria apply.

B.1.6.8.7.3No other change of class is possible.

B.1.6.8.8For how many passengers can you buy this ticket?

B.1.6.8.8.1Up to 6 passengers can travel together using this ticket offer.

B.1.6.8.9What reimbursement options are available for this ticket?

B.1.6.8.9.1You can have your ticket refunded up to 15 days before the first day of validity without any fees being charged.

B.1.6.8.9.2You can have your ticket refunded up to 1 day before the first day of validity against a fee in the amount of 50 % of the fare, subject to a minimum fee of € 15.00 per passenger.

B.1.6.8.9.3From the first day of validity onwards, you cannot have this ticket refunded.

B.1.6.8.10Where can you buy this ticket?

B.1.6.8.10.1You can buy this ticket at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.6.8.11For which customer groups is this offer available?

B.1.6.8.11.1This ticket is available for the customer groups children and adults. Please specify the names of the children when booking via shop.oebbtickets.at. Please note: The total number of passengers per ticket specified in Section B.1.6.8.8 may not be exceeded.

B.1.6.9For trips to Italy with Micotra and FUC using Sparschiene Comfort

B.1.6.9.1.1There is no offer for this.

B.1.6.10For trips to South Tyrol using Sparschiene Comfort

B.1.6.10.1.1There is no offer for this.

B.1.6.11For trips to Italy with the DB ÖBB Brenner transport cooperation using Sparschiene Comfort

B.1.6.11.1When is this ticket offer available?

B.1.6.11.1.1This ticket offer is available until revoked.

B.1.6.11.2How long in advance can you buy this ticket?

B.1.6.11.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.6.11.2.2You can only buy this ticket up to 1 minute before the departure of the train.

B.1.6.11.3When and for how long is this ticket valid?

B.1.6.11.3.1On long-distance and cross-border local trains, this ticket is valid only on the day of validity and on the trains and seats booked. Both are indicated on the ticket. The seat reservation is included with the ticket if it is technically available at the time of booking.

B.1.6.11.3.2For local trains in Austria in the pre- and post-carriage of long-distance trains, you can also take an earlier or later train.

B.1.6.11.3.3This ticket is not valid on any other train or bus.

B.1.6.11.3.4You cannot interrupt your journey in between.

B.1.6.11.3.5If you miss a connecting train due to a train delay, you take the next possible train to your destination station. If necessary, please have the delay confirmed by our train attendants.

B.1.6.11.3.6Sparschiene Comfort tickets are personal tickets, regardless of the manner in which you obtain these tickets. They are made out to the name(s) of the passenger(s) you have stated when booking. When the tickets are checked, the passengers stated on the ticket must produce a photo ID showing their age.

B.1.6.11.3.7If you cannot identify yourself or if the names of the passengers do not match the names on the ticket, the regulations for passengers without a valid ticket of the respective railway apply.

B.1.6.11.4For which area can you buy this ticket?

B.1.6.11.4.1You can buy this ticket offer for all ÖBB routes.

B.1.6.11.4.2This ticket offer is valid for the Railjet Xpress of the ÖBB and for the Eurocity trains of the ÖBB DB Brenner transport cooperation to Venezia Santa Lucia and Bologna Centrale via Brenner to the following train stations in Italy:

• Brenner
• Sterzing
• Franzensfeste
• Brixen
• Bozen
• Trento
• Rovereto
• Verona Porta Nuova
• Bologna Centrale
• Rimini
• Vicenza
• Padova
• Venezia Mestre
• Venezia Santa Lucia

B.1.6.11.5Where is the ticket valid?

B.1.6.11.5.1The ticket is only valid along the route of your booked trains and connections.

B.1.6.11.5.2The route is indicated on the ticket.

B.1.6.11.5.3You cannot use any other route.

B.1.6.11.6On which trains and buses is this ticket valid?

B.1.6.11.6.1Within Austria, this ticket is valid for long-distance trains and IC buses as well as for local trains before and after long-distance trips.

B.1.6.11.6.2With this ticket, you can travel on all Railjet Xpress of the ÖBB and Eurocity trains of the DB ÖBB Brenner transport cooperation.

B.1.6.11.7For which comfort categories can you buy this ticket?

B.1.6.11.7.1You can buy this ticket for 1st and 2nd class.

B.1.6.11.7.2If you decide to change class from 1st class to business class on the train, the provisions of the guide for travelling with ÖBB in Austria apply.

B.1.6.11.7.3No other change of class is possible.

B.1.6.11.8For how many passengers can you buy this ticket?

B.1.6.11.8.1Up to 6 passengers can travel together using this ticket offer.

B.1.6.11.8.2For groups of school children, this ticket offer allows at least 15 passengers to travel together, depending on the availability of seats.

B.1.6.11.9What reimbursement options are available for this ticket?

B.1.6.11.9.1You can have your ticket refunded up to 15 days before the first day of validity without any fees being charged.

B.1.6.11.9.2You can have your ticket refunded up to 1 day before the first day of validity against a fee in the amount of 50 % of the fare, subject to a minimum fee of € 15.00 per passenger.

B.1.6.11.9.3From the first day of validity onwards, you cannot have this ticket refunded.

B.1.6.11.10Where can you buy this ticket?

B.1.6.11.10.1You can buy this ticket at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.6.11.11For which customer groups is this offer available?

B.1.6.11.11.1This ticket is available for the customer groups children and adults. Please specify the names of the children when booking via shop.oebbtickets.at. Please note: The total number of passengers per ticket specified in Section B.1.6.11.8 may not be exceeded.

B.1.6.12For trips to Luxembourg, Belgium, the Netherlands and Denmark using Sparschiene Comfort

B.1.6.12.1When is this ticket offer available?

B.1.6.12.1.1This ticket offer is available until revoked.

B.1.6.12.2How long in advance can you buy this ticket?

B.1.6.12.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.6.12.2.2You can only buy this ticket up to 1 minute before the departure of the train.

B.1.6.12.3When and for how long is this ticket valid?

B.1.6.12.3.1On long-distance and cross-border local trains, this ticket is valid only on the day of validity and on the trains and seats booked. Both are indicated on the ticket. The seat reservation is included with the ticket if it is technically available at the time of booking.

B.1.6.12.3.2For local trains in Austria in the pre- and post-carriage of long-distance trains, you can also take an earlier or later train.

B.1.6.12.3.3This ticket is not valid on any other train or bus.

B.1.6.12.3.4You cannot interrupt your journey in between.

B.1.6.12.3.5If you miss a connecting train due to a train delay, you take the next possible train to your destination station. If necessary, please have the delay confirmed by our train attendants.

B.1.6.12.3.6Sparschiene Comfort tickets are personal tickets, regardless of the manner in which you obtain these tickets. They are made out to the name(s) of the passenger(s) you have stated when booking. When the tickets are checked, the passengers stated on the ticket must produce a photo ID showing their age.

B.1.6.12.3.7If you cannot identify yourself or if the names of the passengers do not match the names on the ticket, the regulations for passengers without a valid ticket of the respective railway apply.

B.1.6.12.4For which area can you buy this ticket?

B.1.6.12.4.1You can buy this ticket offer for all ÖBB routes.

B.1.6.12.4.2This ticket offer is valid on the trains operated by Chemin de Fer Luxembourgeois (CFL) in Luxembourg.

B.1.6.12.4.3This ticket offer is valid on the trains operated by Nationale Maatschappij van de Belgische Spoorwegen/Société Nationale de Chemins de Fer Belge (NMBS/SNCB) in Belgium.

B.1.6.12.4.4This ticket offer is valid on the trains operated by Nederlands Spoorwegen (NS) in the Netherlands.

B.1.6.12.4.5This ticket offer is valid on the trains operated by Danske Statsbaner (DSB) in Denmark.

B.1.6.12.5Where is the ticket valid?

B.1.6.12.5.1The ticket is only valid along the route of your booked trains and connections.

B.1.6.12.5.2The route is indicated on the ticket.

B.1.6.12.5.3You cannot use any other route.

B.1.6.12.6On which trains and buses is this ticket valid?

B.1.6.12.6.1Within Austria, this ticket is valid for long-distance trains and IC buses as well as for local trains before and after long-distance trips.

B.1.6.12.6.2With this ticket, you can travel on all CFL, NMBS/SNCB, NS and DSB trains.

B.1.6.12.7For which comfort categories can you buy this ticket?

B.1.6.12.7.1You can buy this ticket for 1st and 2nd class.

B.1.6.12.7.2If you decide to change class from 1st class to business class on the train, the provisions of the guide for travelling with ÖBB in Austria apply.

B.1.6.12.7.3No other change of class is possible.

B.1.6.12.8For how many passengers can you buy this ticket?

B.1.6.12.8.1Up to 6 passengers can travel together using this ticket offer.

B.1.6.12.9What reimbursement options are available for this ticket?

B.1.6.12.9.1You can have your ticket refunded up to 15 days before the first day of validity without any fees being charged.

B.1.6.12.9.2You can have your ticket refunded up to 1 day before the first day of validity against a fee in the amount of 50 % of the fare, subject to a minimum fee of € 15.00 per passenger.

B.1.6.12.9.3From the first day of validity onwards, you cannot have this ticket refunded.

B.1.6.12.10Where can you buy this ticket?

B.1.6.12.10.1You can buy this ticket at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.6.12.11For which customer groups is this offer available?

B.1.6.12.11.1This ticket is available for the customer groups children and adults. Please specify the names of the children when booking via shop.oebbtickets.at. Please note: The total number of passengers per ticket specified in Section B.1.6.12.8 may not be exceeded.

B.1.6.13For trips to Poland, Serbia, Croatia and Romania using Sparschiene Comfort

B.1.6.13.1When is this ticket offer available?

B.1.6.13.1.1This ticket offer is available until revoked.

B.1.6.13.2How long in advance can you buy this ticket?

B.1.6.13.2.1This offer is available up to 6 months in advance. As long as the timetable for the new timetable year has not yet been published, you can buy your ticket up until the end of the current timetable.

B.1.6.13.2.2You can only buy this ticket up to 1 minute before the departure of the train.

B.1.6.13.3When and for how long is this ticket valid?

B.1.6.13.3.1On long-distance and cross-border local trains, this ticket is valid only on the day of validity and on the trains and seats booked. Both are indicated on the ticket. The seat reservation is included with the ticket if it is technically available at the time of booking.

B.1.6.13.3.2For local trains in Austria in the pre- and post-carriage of long-distance trains, you can also take an earlier or later train.

B.1.6.13.3.3This ticket is not valid on any other train or bus.

B.1.6.13.3.4You cannot interrupt your journey in between.

B.1.6.13.3.5If you miss a connecting train due to a train delay, you take the next possible train to your destination station. If necessary, please have the delay confirmed by our train attendants.

B.1.6.13.3.6Sparschiene Comfort tickets are personal tickets, regardless of the manner in which you obtain these tickets. They are made out to the name(s) of the passenger(s) you have stated when booking. When the tickets are checked, the passengers stated on the ticket must produce a photo ID showing their age.

B.1.6.13.3.7If you cannot identify yourself or if the names of the passengers do not match the names on the ticket, the regulations for passengers without a valid ticket of the respective railway apply.

B.1.6.13.4For which area can you buy this ticket?

B.1.6.13.4.1You can buy this ticket offer for all ÖBB routes.

B.1.6.13.4.2This ticket offer is valid on the trains and routes operated by Polskie Koleje Państwowe (PKP) and Przewozy Regionalne in Poland.

B.1.6.13.4.3This ticket offer is valid on the trains and routes operated by Srbija Voz (SV) in Serbia.

B.1.6.13.4.4This ticket offer is valid on the trains and routes operated by Hrvatske Željeznice (HZ) in Croatia.

B.1.6.13.4.5This ticket offer is valid on the trains and routes operated by Căile Ferate Române Călători (CFR) in Romania.

B.1.6.13.5Where is the ticket valid?

B.1.6.13.5.1The ticket is only valid along the route of your booked trains and connections.

B.1.6.13.5.2The route is indicated on the ticket.

B.1.6.13.5.3You cannot use any other route.

B.1.6.13.6On which trains and buses is this ticket valid?

B.1.6.13.6.1Within Austria, this ticket is valid for long-distance trains and IC buses as well as for local trains before and after long-distance trips.

B.1.6.13.6.2With this ticket, you can travel on all PKP, SV, HZ and CFR trains.

B.1.6.13.7For which comfort categories can you buy this ticket?

B.1.6.13.7.1You can buy this ticket for 1st and 2nd class.

B.1.6.13.7.2If you decide to change class from 1st class to business class on the train, the provisions of the guide for travelling with ÖBB in Austria apply.

B.1.6.13.7.3No other change of class is possible.

B.1.6.13.8For how many passengers can you buy this ticket?

B.1.6.13.8.1Up to 6 passengers can travel together using this ticket offer.

B.1.6.13.9What reimbursement options are available for this ticket?

B.1.6.13.9.1You can have your ticket refunded up to 15 days before the first day of validity without any fees being charged.

B.1.6.13.9.2You can have your ticket refunded up to 1 day before the first day of validity against a fee in the amount of 50 % of the fare, subject to a minimum fee of € 15.00 per passenger.

B.1.6.13.9.3From the first day of validity onwards, you cannot have this ticket refunded.

B.1.6.13.10Where can you buy this ticket?

B.1.6.13.10.1You can buy this ticket at the following points of sale:

• ÖBB ticket counter
• shop.oebbtickets.at
• Customer service +43 5 1717
• ÖBB app
• Travel agencies and other agencies selling ÖBB tickets

B.1.6.13.11For which customer groups is this offer available?

B.1.6.13.11.1This ticket is available for the customer groups children and adults. Please specify the names of the children when booking via shop.oebbtickets.at. Please note: The total number of passengers per ticket specified in Section B.1.6.13.8 may not be exceeded.

B.1.6.14For trips with the ÖBB night trains to destinations abroad using Sparschiene Comfort

B.1.6.14.1.1There is no offer for this.