ÖBB offers different channels for you to purchase your ticket. You decide yourself how you want to book your journey...
- Your quickest option for buying a ticket is online or mobile via our ÖBB App.
- Another option is at the ÖBB ticket machines.
- If you need assistance for your booking, please get in touch with the ÖBB customer service at +43 (0)5 1717 or go to one of the ÖBB ticket counters, ÖBB travel agencies and to the sales partners of ÖBB.
Buying tickets from our travel consultants
Our travel consultants will be glad to assist you. They can sell tickets, make seat reservations for you and provide you with any information you may need for your journey. Make the most of this personal service - throughout Austria at more than 50 travel centres located at ÖBB train stations.
Tickets for first class and business class are also available at our exclusive ÖBB Lounges. With a first-class ticket, you are welcome to wait for your train in these lounges - free snacks and drinks, magazines and Wi-Fi included.
Buying tickets from our train attendants
You did not have the time to buy your train ticket before starting your journey? On long-distance trains, you can also buy your tickets directly from your train attendant. As part of the initial ticket check, please inform our employees immediately and without being asked that you need a ticket, otherwise you are considered traveling without a valid ticket. ÖBB standard tickets have their own price for onboard sales. Please note that when you buy any other ticket on the train, you pay the onboard price fee of € 3.-.
Buying tickets for ÖBB regional trains
On the ÖBB trains for local transport (REX, R, CJX, S-Bahn) we offer a self-service model. For you as a passenger, this means: you need to buy a valid ticket for your trip before boarding the train.
Did you board the train without a ticket?
Boarding a train without a train ticket is only allowed at stations where there is no ÖBB ticket vending machine or ÖBB ticket counter. In this case, please buy your ticket immediately after boarding the train at the ticket vending machine (located at one end of the train) or contact the team of train attendants as soon as possible.
Click on station information in the online services. Then, select one station. Under "Equipment", you will find information about ticket counters and opening hours, as well as ticket vending machines and their locations.