Voucher cards for the ÖBB

ÖBB vouchers

Are you still looking for that perfect gift?

Conditions to redeem ÖBB vouchers you received as a goodwill gesture or after a cancellation

  • Redeemable online at shop.oebbtickets.at or in the ÖBB App.
  • Not redeemable for the purchase of an ÖBB Vorteilscard discount card and for ticket purchases with the ÖBB Businesscard or ÖBB Schulcard.
  • Validity period cannot be extended; voucher cannot be exchanged for cash or other vouchers.

Please keep in mind that if you cancel an order that you have paid by voucher in full or in part, the purchase amount can only be refunded in the form of a voucher.

The conditions may be different from those of other vouchers, such as special offer vouchers! Please read the redemption conditions of each voucher carefully.

ÖBB Vouchers purchased at a ticket office or from the ÖBB Customer Service

For the conditions of how to buy and then redeem the purchased vouchers please read the Manual for Travelling with ÖBB in Austria, which is currently available in German language.

Vouchers purchased in stores: ÖBB gift cards

ÖBB gift cards (ÖBB Geschenkgutscheinkarte) are available from selected ÖBB retail partners. You can currently purchase ÖBB gift cards at the following retail outlets:

  • HOFER
  • BILLA
  • MERKUR
  • SPAR (It can take up to 24 hours to activate ÖBB gift cards from SPAR)
  • LIBRO
  • Lidl Österreich (It can take up to 24 hours to activate ÖBB gift cards from Lidl Österreich)
  • PAGRO DISKONT
  • MediaMarkt
  • Saturn
  • Hartlauer
  • onlineaufladen.at
  • in selected post offices (It can take up to 24 hours to activate ÖBB gift cards from post offices)
  • in selected tobacco shops
  • at selected fuel stations

More partners are soon to follow.

You can find the conditions for the purchase and redemption of ÖBB gift cards in the Guide for travelling with ÖBB in Austria.

Terms and conditions for redeeming ÖBB upgrade vouchers received with the purchase of an ÖBB birthday product

  • You will receive this voucher in your ÖBB customer account with the purchase of a Jubel-Vorteilspackerl and a Jubelpackerl for the KlimaTicket Ö.
  • The voucher can be redeemed for two upgrades from 2nd to 1st class on ÖBB trains in Austria.
  • The voucher can be redeemed online at shop.oebbtickets.at, via the ÖBB App, at the ÖBB ticket counter and at the customer service.
  • The voucher will be saved in your ÖBB customer account under "My subscriptions & vouchers".
  • You will be able to redeem the voucher until the expiry of your ÖBB birthday product at the latest. The redemption period is specified on the voucher in your ÖBB customer account. Please note that the redemption period of the gift vouchers starts at the earliest on the 15th day after the purchase of your birthday product, if you purchase the product online or on your mobile device.
  • The voucher is automatically linked to the corresponding Jubel-Vorteilspackerl or Jubelpackerl for the KlimaTicket Ö. Please present it when your ticket is checked on the train.